Review of Wagamama

I am a big fan of wagamama – probably because they were one of the first casual dining chains to have an allergen menu and because I think they treat allergens and cross contamination seriously.

The airport was busy and we queued for 30 minutes to get into the restaurant. Once Inside only about half the tables were in use probably due to COVID.

Our server came to our table promptly and took our drinks order and said the manager would come to take our food order. Our server returned after about 10 minutes and noticed that the manager had not taken our food order and said he would take our food order himself. He did not have the allergen tablet but I was confident that the food I was ordering was safe because I am a frequent wagamama diner. He marked my order gf and when the food arrived it was announced as gf.

Bonus marks to our server for using his initiative but disappointed in wagamama for being unable to deliver the service they promise.

Food was good and safe and I will visit again on our next trip from Gatwick North.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for lunch
• Good vegan options
• Good with other allergies