Was informed that the vegi burgers are fried in the same fryer as the fries. The vegi burgers contain wheat which now makes the fries NOT gluten free. I was I formed my only options here is a burger without a bun or a salad. :(
The cashier did make an effort to look through their allergy menu. The cook came to see what she was looking for and he stated that "we don't have time for that healthy stuff". Also noticed that the buns are toasted on the same grill as the burgers. I definitely do not recommend this place to anyone with celiac disease.
They understood what a gluten allergy is. Only meat is cooked on griddle no bread. Dedicated fryer for French fries! No gluten free buns but they wrap it in lettuce!
We were excited to go here but upon arrival they had no GF buns left and informed us that they occasionally fry a slider bun in the same fryer as the “dedicated” fry fryer. Not safe for fries and not worth staying for a burger with no bun and no fries. One employee did not understand our request and the second employee was knowledgeable but told us it was unsafe.
This place is awesome! Great burger GF bun, dedicated fryer. Awesome service. The whole experience was great. Highly recommended!!
He claims it was the best burger he has had in several years. It had a dedicated fryer for fries but he didn’t eat too many after being stuffed from a giant hamburger. For the record. We had also just traveled 13 hours in a car and we were all starving. Still we will go here again.
Great chicken sandwich on GF bun, with separate fryer for fries. Menu doesn't tell the story, ask they'll answer.
This was my first visit to a Wayback and it was excellent. Kevin, who took my order, was fantastic. He clearly understood Celiac and informed me of what was gluten free and assured me that they would clean off the grill before cooking my burger. He indicated that the chips and fries were cooked alone in the fryer and were safe. They offered Udi’s GF bun if I wanted one. The food was very good and I had no issues.
I’ve never had a problem with their burgers. The first time I was encouraged to get the tater tots instead of fries. I ended up getting sick. After a while I decided to try them again. I ordered the fries and didn’t have a problem. Excited to have a burger place to go!
Udi’s buns and a dedicated fryer made this a safe place for us. When asked about the dedicated fryer, they stated they fry no gluten in it and filter that one first when cleaning to avoid cross-contamination. They couldn’t say that the milkshakes were gf and let us know up front that the veggie burgers are definitely not gf. Great food and affordable! Would highly recommend to a sensitive celiac.
Was able to get a lettuce wrap burger when the Panera bread next door was no help at getting anything gluten free. The manager at way back burger was very knowledgeable the workers not so much. Fries are not because they are processed and may contain gluten but they do have a dedicated fryer. Also had them clean the milk shake maker and had a yummy chocolate milkshake!
They don’t charge extra for gluten free bun 😍 this place is so great!
the best GF bun i have ever had!! dedicated fryer for their french fries and excellent burgers! very good prices especially for the quality of food.
Beware the fryer. They say that they have a separate fryer but they fry a veggie burger which contains wheat along with the fries and chips. However they do clean the grill and change their gloves for your burger and have gluten free udi buns. The burger was very good and most of the toppings are gluten free as well.
They had udi’s gluten free buns and dedicated fryer for fries. Staff seems careful to avoid cross contamination. They cleaned the grill and changed gloves. Delicious burgers!
Knowledgeable about GF and great burgers. Separate fryer for fries and hand made chips
Staff is awesome and there are allergen friendly signs. Staff are trained to treat every gluten free bun as an allergy and prepares the sandwiches carefully to minimize cross contamination. I get the burgers, chicken sandwich, and fries and I don't get sick!
Not gluten free!! Went to order fries and they use the same fryer for veggie burger which has wheat in it, I made them get the ingredients for me! The place was not that busy but they all seemed not to have a clue. I blame management for that!!
went there as they were on this site, when I asked server about gluten free options they looked at me like I had 2 heads and went huh. Then. they asked the cook about it and they said no we don' t have anything Needless to say did not stay very dissapointed they are on your site. 01 free except maybe milk shakes.
Tiny little burger, cold fries, long wait. The young man working there was extremely friendly and helpful and terribly overworked - he appeared to be the only person working the front. I wanted this place to work out, but the burgers were so tiny you'd need a triple to equal a fast food burger single.
There is a dedicated fryer for fries and amazing house made chips. The owner is knowledgeable and takes all allergies seriously. I was delighted to be talked through the procedures for keeping things clean. This is an old fashioned style hamburger and hotdog joint with pride in using uncomplicated, wholesome ingredients. The buns are Udi's. The menu features calorie counts. Sauces are homemade and the chipotle mayo rocks!
Love it here. they are very careful about cross-contamination. They do need help with the "lettuce wrap" concept--I just get burger on a plate when I ask for a lettuce wrap, but hey, I do get lettuce to the side, so I chop it all up and bam! Burger salad. Burgers and fries are awesome. I have never gotten sick here, and go about twice a month. Usually served within a reasonable wait--5-10 minutes or so. Place is clean. I have CD, so rating it from a very sensitive belly.
Staff is very friendly and willing to work with you. They had no qualms with cleaning off the grill area for me and I saw them making everything is a separate tray. This is a chain and they do have an allergen menu on their website which helps tremendously.
great food but disappointed when making an order for take out and only one of my Burgers was made correctly in a lettuce wrap. the other was just a plain burger in a box..should've checked but none the less disappointed. they told me they'd refund me for the lettuce.... not sure what that means.
This place does not have any gluten free options or a dedicated frier, and we were told they were supposed to, but the menu never arrived. At first I was annoyed since they came up on this site, but the staff was more than happy to help me and provided me with a lettuce wrap. My burger was delicious and I had a great experience. The only reason I'm not giving it a give is because it does not have what is advertised.
They have a dedicated fryer for their chips. I've eaten their chips, Double Bacon Burger without the bun and a chocolate milkshake and had no trouble and I'm highly reactive to gluten. If they would have had glutenfree buns I would have given them 5 stars. The staff is very friendly also.
They don't have a specific gf menu, however they can do the burgers without buns or wrapped in lettuce. They are careful with cross contamination and have a dedicated fryer for the fries. They are always very helpful at this location and I've never gotten sick.