The staff here was knowledgeable about gluten free needs and accommodated me. They were out of gluten free buns but I was able to get my chicken on a bed of lettuce instead. They offered me fries, chips or tots all cooked in a dedicated fryer.
We were excited to go here but upon arrival they had no GF buns left and informed us that they occasionally fry a slider bun in the same fryer as the “dedicated” fry fryer. Not safe for fries and not worth staying for a burger with no bun and no fries. One employee did not understand our request and the second employee was knowledgeable but told us it was unsafe.
He claims it was the best burger he has had in several years. It had a dedicated fryer for fries but he didn’t eat too many after being stuffed from a giant hamburger. For the record. We had also just traveled 13 hours in a car and we were all starving. Still we will go here again.
This was my first visit to a Wayback and it was excellent. Kevin, who took my order, was fantastic. He clearly understood Celiac and informed me of what was gluten free and assured me that they would clean off the grill before cooking my burger. He indicated that the chips and fries were cooked alone in the fryer and were safe. They offered Udi’s GF bun if I wanted one. The food was very good and I had no issues.
Udi’s buns and a dedicated fryer made this a safe place for us. When asked about the dedicated fryer, they stated they fry no gluten in it and filter that one first when cleaning to avoid cross-contamination. They couldn’t say that the milkshakes were gf and let us know up front that the veggie burgers are definitely not gf. Great food and affordable! Would highly recommend to a sensitive celiac.
Beware the fryer. They say that they have a separate fryer but they fry a veggie burger which contains wheat along with the fries and chips. However they do clean the grill and change their gloves for your burger and have gluten free udi buns. The burger was very good and most of the toppings are gluten free as well.
The lady working there said they put their PRETZEL BITES IN THE SAME FRYER AS THE FRIES!!! The fries are NOT safe. I was so bummed. Gluten free buns were still on back order. We ended up leaving.
Still no gf buns. Told me on backorder for 3 months. Ate burger in lettuce wrap. Meh...
Stopped in today because of the reviews.. in PCB on vacation. They do have GF buns but not currently because they have been on back order for 2 months. Everything looked and smelled good, but we ended up going somewhere else..
Burger is not made in a separate area. They just clean the grill off. And microwave the gluten free bun. Said they had a separate fryer for just the french fries but unsure if they just fry the fries in it. Was not impressed.
This place was the bomb! Gluten free bun was amazing! Separate fryer for the fries. No reaction to the double burger and fries I had there yesterday and they were both soooooo good! Will return on this vacay and any future ones!
Yummy! We had burgers with GF buns and asked for plain tater tots. (The staff wasn’t very patient with our questions but it was worth it.)
I’ve never had a problem with their burgers. The first time I was encouraged to get the tater tots instead of fries. I ended up getting sick. After a while I decided to try them again. I ordered the fries and didn’t have a problem. Excited to have a burger place to go!
Was able to get a lettuce wrap burger when the Panera bread next door was no help at getting anything gluten free. The manager at way back burger was very knowledgeable the workers not so much. Fries are not because they are processed and may contain gluten but they do have a dedicated fryer. Also had them clean the milk shake maker and had a yummy chocolate milkshake!
They don’t charge extra for gluten free bun 😍 this place is so great!
the best GF bun i have ever had!! dedicated fryer for their french fries and excellent burgers! very good prices especially for the quality of food.
Dedicated fryer for the French Fries is always a win in our book. They also had a gluten free bun, and the cashier told me they have a gluten safe area on the griddle to toast them. They were friendly and knowledgeable.
This was a great place to stop for lunch! The management and staff were very informed on how to prepare safe gluten free food for my son with Celiac Disease. My son said, “It was delicious!” Will definitely visit again!
Knowledgeable about GF and great burgers. Separate fryer for fries and hand made chips
Staff is awesome and there are allergen friendly signs. Staff are trained to treat every gluten free bun as an allergy and prepares the sandwiches carefully to minimize cross contamination. I get the burgers, chicken sandwich, and fries and I don't get sick!
I was afraid to eat there because I asked what was g-f and they said as long as I stay away from the buns and the cheese, I'd be fine. Ummm, last I checked, cheese doesn't have gluten in it. My kids liked what they got though.
Not gluten free!! Went to order fries and they use the same fryer for veggie burger which has wheat in it, I made them get the ingredients for me! The place was not that busy but they all seemed not to have a clue. I blame management for that!!
Was informed that the vegi burgers are fried in the same fryer as the fries. The vegi burgers contain wheat which now makes the fries NOT gluten free. I was I formed my only options here is a burger without a bun or a salad. :(
went there as they were on this site, when I asked server about gluten free options they looked at me like I had 2 heads and went huh. Then. they asked the cook about it and they said no we don' t have anything Needless to say did not stay very dissapointed they are on your site. 01 free except maybe milk shakes.
Tiny little burger, cold fries, long wait. The young man working there was extremely friendly and helpful and terribly overworked - he appeared to be the only person working the front. I wanted this place to work out, but the burgers were so tiny you'd need a triple to equal a fast food burger single.
There is a dedicated fryer for fries and amazing house made chips. The owner is knowledgeable and takes all allergies seriously. I was delighted to be talked through the procedures for keeping things clean. This is an old fashioned style hamburger and hotdog joint with pride in using uncomplicated, wholesome ingredients. The buns are Udi's. The menu features calorie counts. Sauces are homemade and the chipotle mayo rocks!
The cashier did make an effort to look through their allergy menu. The cook came to see what she was looking for and he stated that "we don't have time for that healthy stuff". Also noticed that the buns are toasted on the same grill as the burgers. I definitely do not recommend this place to anyone with celiac disease.
Love it here. they are very careful about cross-contamination. They do need help with the "lettuce wrap" concept--I just get burger on a plate when I ask for a lettuce wrap, but hey, I do get lettuce to the side, so I chop it all up and bam! Burger salad. Burgers and fries are awesome. I have never gotten sick here, and go about twice a month. Usually served within a reasonable wait--5-10 minutes or so. Place is clean. I have CD, so rating it from a very sensitive belly.
Staff is very friendly and willing to work with you. They had no qualms with cleaning off the grill area for me and I saw them making everything is a separate tray. This is a chain and they do have an allergen menu on their website which helps tremendously.