Ordered takeout and ended up with someone else's gluten filled meal despite me confirming with the cashier. I called back and they connected me with the manager. He was very apologetic and brought the correct meal to me at my nearby hotel. My next experience dining in was much better. Waiter seemed very careful and knowledgable re: GF. Update: another terrible service experience. Again, the manager was apologetic but be very leery that they understand what gf is, particularly when ordering carry out.
Super impressed! A separate gluten free menu, waiters place a red allergen card along with you order & a manager delivers your meal after checking it was prepared gluten free. I had the filet, garlic mashed potatoes, grilled asparagus and...gluten free brownie a la mode. It was all delicious!
Take great precautions to keep choices safe - chef double checks your order. Had GF French onion soup, chicken skewers and grilled asparagus. Tasted great and no issues.
Delicious burger but gf bun very dry and fell apart. I was happy as don't often get offered a gf bun. Manager always brings gf food to the table for you.
The staff and kitchen take gluten allergies very seriously and make sure to follow strict protocol. The GF bun was a little crumbly but still delicious!
Weber Grill has a gluten-free menu with many options for entrees - BBQ, burgers, salads, etc. Unfortunately the fries and chips are in the same frier as foods with gluten. Weber Grill has Udi's bread for a BBQ sandwich or burger. The food is delicious!!
Steaks were really good, French onion soup can be done gluten free! Burgers were good too. Mashed sweet potatoes are a don't miss option!
Terrible service and even worse food!
YUM!! Great food. Great prices. Brisket was to die. Staff very celiac knowledgeable. Eat with confidence. GF brownie dessert too. Good for whole family.
First night in Chicago, stumbled upon this place and was delighted. Incredible brisket and a lovely glass of red wine. Very friendly staff who clearly knew the importance of gluten free.
A special colored ticket is utilized in the kitchen for dietary needs and is signed off by the head chef. The manager also delivers your meal specifically! Many options, including a tasty brownie dessert, and fantastic service!!!
Large portions and food was good. Took gluten free seriously and we had an enjoyable lunch.
Fabulous Restaurant that takes Celiac GF and allergies seriously. Great GF menu. Delicious food. They do not have fries that are safe.
This might be the greatest place I've been to in years. Made an account just to review it. Felt safe here and the food was AMAZING. Get the brisket it's so good.
Separate GF menu with several choices (including BBQ). Manager serves plates confirming GF preparation. Slow service, though.
Ordered a burger with gf bun. It was amazing! Cooked perfectly and the bun was soft and warm.
I have celeacs so i HAVE to be gluten free. Weber Grill has very knowledgeable staff and great gluten free options. Their team are trained in allergens and they take it very seriously. I ate with confidence and had a burger, WITH A BUN, and loved every bite. 5 stars!
Great meal. They take 'allergies' very seriously. No worries here and great food. Gf beer and cider too.
very knowledgeable, each meal labeled with what the allergy is when delivered to kitchen. dedicated gf menu. manager doesn't even let regular servers deliver the plate to the table to avoid contamination. Fantastic!
great food, friendly staff. separate GF menu
Awesome food!! Great GF bun, server very knowledgable
Have gf menu which is great.
Lots of GF options and knowledgeable staff. I had a delicious meal and would definitely go back!
The waitress was very knowledgable and put my order on a red tag. The manager brought me my food and told me that everything should be fine. I double checked with the waitress because she said I couldn't have the sauce and there was one on the side on my plate. Turns out the sauce was a bourbon sauce. Otherwise I was totally fine even though I am super sensitive to cross contamination.
I'm so glad I tried Weber Grill. As others have noted, as soon as I said I had Celiac Disease, the server wrote up a special red ticket for my order. The manager stopped by and was friendly. I sat in the booths next to the prep line, and I got a little nervous as I watched staff use the same tongs to plate cornbread and meat, but I watched them plate my order and they were very careful with it. They used clean utensils and a supervisor watched over the process. I hate having to be so vigilant, but it is what it is, right? I had surf and turf with a baked potato. It was outstanding. I'd definitely go back.
It was a wonderful experience for me! As soon as I walked in I told them I had celiac disease and they made a special allergy red slip to let them know I had celiac. There was a gluten free menu they gave out and they had a lot of options I ordered the ribs and mashed potatoes and they were delicious. I totally recommend this place for gluten free people!
Great experience here! I ordered takeout and as soon as I said gluten allergy, the girl working the takeout window got out a red allergy ticket that she wrote my order on. The ticket then had to be signed off on by the head chef before my food was made, so I felt they handled it very well. And to top it all off, my food was AMAZING. The ribs were some of the best I've ever had.
Good number of gluten free options. I had NO reactions. Ordered the filet and garlic mashed potatoes. Both were excellent. Also ordered the appetizer special, grilled buffalo shrimp with pecan blue cheese slaw. The slaw was unique and DELICIOUS. It is available as a side.
A whole, giant GF menu!!! Soups, salads, burgers, steaks, fish, chicken, etc. Udis buns with burgers. It's so nice coming to a place like this! I recommend.
I've eaten here three times now and have had a great experience each time. There is a good selection on the GF menu, and they offer Udi's buns for their burgers. I just wish that they would make the fries GF or add more side options.
Excellent meal! They have a dedicated gluten free menu. Lots of choices. I highly recommend it.
The menu is always changing, and they change their gluten free bun brands every 6mo-1yr. Every time I go its a different experience, but the servers are great and there's nothing better than that fresh grill taste! They are very knowledgeable about how to safely prepare gluten free meals for the very sensitive and I have never had an issue here ever.
I would give it 6 stars if possible! Huge gluten free menu with everything from appetizers to desserts. My entire meal start to finish was brought out by the manager and it was amazing! Definitely will go back when I'm in town again!
During a visit in 2011, had a great GF dining experience. Another visit in August,2012 wasn't do great. The GF bun on my burger was still frozen and completely indelible. Server didn't handle well manager never intervened.
Have eaten here twice. Ribs were very good and GF. I would not recommend the burgers, mine was undercooked and the bun was not eatable! Hard and dense. Service was average at best.
My son ordered a kid's GF burger and fruit cup. Unfortunately, our waitress didn't write down the GF part and they brought him a regular burger. We returned it and a manager promptly brought a new burger on a GF bun which was hard and flaky so he didn't even eat it. Might be a good place to eat at a less busy time of day.
Great food, great service, excellent gf menu!
We took my husband here for Father's Day and had a great experience. I ordered gf salmon and it was delicious. The wait staff was knowledgeable and pleasant. Since I have Celiac, I have a Nima sensor and all my food tested at less than 5 ppm gluten. I will be back...my kids even liked it here!
Update 2/15/17 - GM called and spoke with me shortly after this review and discussed some of the issues. I was satisfied w the answers as they were some one offs. Original Review - i have eaten here before because of what i thought was a good process. I am an asymptotic celiac so i cant always id cross contamination. I just ordered takeout so i was able to watch the cook prepare my GF burger in the open kitchen. The cook used the same grill that just had regular rolls on. Cook than sliced GF roll on same prep area w/ same knife that other bread was on. I am Very disappointed. I spoke w the sous chef and was told GF protein burns off and that there is no dedicated prep area. The fact that the manager brings out the meal means nothing if in the kitchen there are no precautions. Shouldn't offer. GF menu if you aren't going to make minimal precautions.
Phenomenal! Told manager of celiac needs and he was very receptive. The chef came to the table prior to ordering to answer any questions. The server was awesome and they have a system of using a red slip of paper on all allergy/celiac concerns. On top of it all the food was great!
This is one of the best gluten-free places I've found. Everyone was very understanding of gluten free. I had ribs, beef brisket, pulled pork, beans, and whipped sweet potatoes. Each item was excellent! The server explained they are a scratch kitchen and chefs know all ingredients in their items!
They were very knowledgable about celiac. An amazing process. For meat eaters, this is a heavenly place. The menu link provided here is NOT what is available here. There is no pasta or pizza available. As a vegetarian, I had one salad available to me. That was quite the shock to walk in and only have one option (as usual in GF).
Amazing food. Nice gf menu, lots of options. Did not feel limited in choices at all. Manager brought out my meal with an allergen slip in hand. BBQ ribs and pulled pork were out of this world along with garlic mashed potatoes and bourbon baked beans. Get the gf brownie dessert as well, you will not be disappointed. Highly recommend this place and will definitely be back!
This place took such good care of me. I was uncertain about getting a bourbon-glazed salmon. The server had the chef talk to me about it being triple-distilled certified GF bourbon. All allergy orders are flagged in the kitchen and must be signed off and delivered to the table by a manager. I was impressed by how conscientious they were. My non-GF friends were all eating complementary pretzel rolls, and my waiter spontaneously brought me a toasted Udi's bun (heart in the right place). My salad (subbed in warm grilled salmon) was delicious. I was over the moon and wish there was a Weber's in Austin.
The staff did an excellent job of making me aware of items that could be cross contaminated. They also asked me about other food allergies, and made note of them for the chef. All in all, it was an excellent experience, and "The Farm" burger was delicious!
This place is great! Fantastic GF menu, they even have Udi's GF hamburger buns! The staff was very knowledgeable about GF choices. Only reason it didnt get 5 stars is because some of the steak items do not come in a GF option due to the teriyaki in the marinade.
They have a specific GF menu with a great selection of salads, BBQ items, sides, burgers, and appetizers. The waiter was well trained and the manager brought my plate out specifically stating it was a GF entree! It's a great place to go with family/friends because the stress of finding GF items is removed. I'll be back for sure!!
Good option. Love the somewhat recent addition of a GF bun! Missed some of their old options though on our last visit. They used to have BBQ items available for GF diners but apparently changed the sauce. Some staff seem more well trained in allergies than others. I've had mostly excellent experiences here but did have one near disaster. We pointed out the issue to our waitress and she argued with us instead of taking precautions until we proved that we were right -- the kitchen had included an ingredient that definitely contained wheat. Anyway, that was one bad visit after many, many excellent visits. Just keep your eyes open, ask questions, and you should be able to enjoy a fairly solid GF menu and experience.
staff took my gluten allergy serious. i had the smoked pork chop which was way undercooked. went with three others who ate from the regular menu. within 30 minutes of eating, we all took turns running to bathroom. all four ate different things. not sure that i wil return!
Took our 9 year old GF son here. They have a large GF menu. We ordered/shared the shrimp cocktail, baked onion soup, baked potato and hamburger from the GF menu. My son gives the shrimp cocktail 4 stars, onion soup 4 stars, baked potato 5 stars but the cheeseburger was 1 star bc the bread was super annoyingly crumbly (like a dried out corn biscuit). He said the burger did not taste good with the bun. A better bun would have made a huge difference. Service was good and they were attentive to our GF needs. My son said he might want to go back but it's not definite.
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