Staff was knowledgeable and changed their gloves. Lobby and dining room was REALLY nasty though! Trash all over the floor, dirty table, floor didn’t like like it had ever been vacuumed or mopped.
These guys are great. I wasnt sure what to expect as i have stayed away from fast food since being diagnosed with celiac. I mentioned to the lady at the counter that I had celiac and right away she said she would let the preparer know and to have her change gloves and prepare it separatly. I was like. Wow... So Erica. Thank you for keeping me safe.. I had no reactions and she had put me at ease with her attention to details.
Wendy's does not have a gluten free menu, but they do list wheat in their allergen guide online. Some locations have dedicated fryers for fries, so please check with the employees each time you visit a location.
— No gluten-free information on the menu
— Not Much
The burgers are cooked in the same kitchen as everything else but doesn’t touch gluten if requested. I don’t know if nuggets and fries are fried separately.
— No gluten-free information on the menu
The burger was very good, many fast food burgers taste poor when the bread is take away, that was not the case. They also gave me enough lettuce to wrap around it, this allowed me to pick it up.
The staff are extremely accommodating even at the drive thru. Just tell them your order is gluten free, so no bun. They will change their gloves if you request. I don’t think the fryer is dedicated, so I avoid the fries. I thought the breakfast home fries were baked so ordered them. Apparently not. They are battered and deep fried,so I gave them to my Husband.
I have celiac and have eaten here several times. The staff mashes sure that thier gloves are changed and that nithjng work gluten touches my food. I have eaten the taco salad, potatoes, chili, burger on lettuce wrap and chocolate frosties.
These are what I get without reaction: ·Baked potatoes (cheesy and chive kind are both fine ·chilli (no crackers of course) ·grilled chicken salad - they now include gluten free cheese crisps in a bag instead of croutons at some locations.
The lady taking my order had either been trained or had personal experience with celiac. She knew the grease was shared even though they had a separate fryer, so their fries are not safe. She also knew what to do when I ordered a baked potato and went straight back to tell the other employees to change gloves, make my potato first, then make the rest of the order. Without me asking many questions or telling her too much, she gave me my order and specified that the potato had been placed in its own bag. Getting a frosty is always a nice treat too. Not many gluten free options, but they were aware of what I needed!
Sometimes we need a quick meal in between errands and this is our favorite fast food location. I order a plain grilled chicken breast with fries. They box the chicken separately in a sealed container. I can't say for sure whether the food is prepared separately, but we've never had a reaction.
Best options are bunless burgers, baked potatoes, and salads with no chicken. The staff are trained in how to prepare food for people with allergies. Be sure to tell them you are celiac and to mark your order with ‘ALLERGY’
I don’t ever say it is celiac friendly because I am silent but the lady said the meat grill is separate from the bun grill. But the fries are all mixed in with the chicken nuggets. Gave me the hives looking at it. I opted for a baked potato with broccoli and chives and some butter. (Usually the broccoli is with that imitation cheese I don’t trust.) Got son a beef patty with cheese and had some corn chips in my bag as a side. Improvise when all else fails!
I can’t speak for all the staff, but the gentleman who helped me at the register was great (wish I had gotten his name!). I ordered a salad and told him I had CD so please no croutons anywhere near my salad, and right away he understood. He mentioned that his sister had CD so he knew how important it was to control for the risk of contamination. Honestly, I could’ve cried because usually when I tell people taking my order that I have CD, I just get a blank stare. I heard him tell the people preparing my food to change their gloves and clean the area. It just made me feel so much better to know that they were taking the proper precautions. So props to Wendy’s for hiring knowledgeable employees.
The fries and burgers (without buns) are listed as gluten free options, but the grill and fryer are not dedicated. The cashier was very friendly and helpful. The taco salad, chili and frosty’s are all gluten free, as are other salads, but watch for croutons and nut allergies (pecans).
At the time of this review, this location has a dedicated fryer just for fries! I’m not comfortable saying that they’re celiac safe because there’s obviously a risk of CC, but I have celiac and stop by often for a frosty and fries.
We asked the cashier if any of the food was gluten free and she said she didn’t know. We asked her if she could ask a manager, she did and came back to say they could not comment on the nutritional factors of their food. They directed us to a nutrition poster on the wall with very small print after trying to read for a few minutes we left without ordering.
Their fries and chicken are gluten free...Their burgers are not. I've tested them with my NIMA gluten sensor. The gluten free menu on their site is wrong because it says the burgers are safe. Their fries and salad are really good compared to most fast food.
Wendy's staff is not knowledgeable about food allergies BUT, Wendy's offers baked potatoes, chili, salads, and frosty's all gf. The salads are all packaged with condiments (dressings and croutons) separate. The taco salad comes with corn chips and salsa and chili all packaged separate. Worth is for quick take out!
Nobody that works here knows what their gluten free options are. They refer you to their website. Don't list restaurants on this website if they aren't truly gluten free or if their employees don't have a clue what gluten free items are! I'm sure there's only two options...can't be hard to remember or train your employees.
i usually get the salads even with grilled chicken and do well on them. their salads are big and filling. I've also had the chili potato and broccoli and cheese potato and did fine with them.
My daughter always gets a bunless burger and has never had a problem. But you need to remind the workers that it is for a gluten free allergy and to change their gloves. There is a pretty good risk for cross contamination I think.
I thought they were very accommodating of my son (egg allergy) and me (wheat sensitive). They assured us our burgers wouldn't touch a bun and they were very good about it. I also had a chili cheese potato and my son had apple slices. Frosty's for dessert topped off a decent meal and no stomach aches! I love how how simple their allergen menu was online. Refreshing compared to my experience at McDs across the street!
I ordered a baconator and told them no bun but make the lettuce the bun...there was one piece of lettuce my bacon,cheese and burger cold. Not very happy...called them out on it and they where pissy. Be blunt about everything here they don't understand.