Review of ZàZà

This was the most disappointing place I have eaten in while in Florence. Server had no idea re: gf option. They got someone else who informed me of the (very limited) gluten free options. I opted for a tuna salad and it was incredibly bland, no dressing or range of items - just tomato and lettuce when there is so much more you can do. My husband is not coeliac and described his meal as very average. We had been looking forward to trying this restaurant as there is always a big queue outside and it has always looked very popular. Possibly, it may have an arrangement with tourist/coach groups?? Either way, it was inedible and the experience did not live up to expectations.