Zizzi's

16 recent ratings
$$ • Italian Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Cheesecake, Pizza, Dessert, Pasta
Safety Rating
14 ratings

As rated by the community

Plaza Level
Tower Place West, London EC3R 5BU, UK

Most Recent Reviews


Celiac

Overall Rating

Review


Had a pizza with sun dried tomatoes, pine nuts and plum which was very delicious. They told me that I could just pick anything from the menu and they could make it gluten-free. The pizza even came with a "gluten-free" -sticker on it, so that I could be sure it's really gluten-free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


Such yummy pizza!! Employees were also so nice!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Very good informeren staf, nice food food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago read full review

Collections
In 10 Public Collections

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


Gluten-Free at Zizzi's
Gluten free chorizo carbonara
Peperoni pizza
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Couldn't be happier with the service here. Were asked about allergies as we were being seated, and given a thorough walk through the GF menu options by a staff member who was clearly both knowledgeable and deeply caring about getting it right; he was quick to call out an item which was gluten free but fried in oil which may have been reused, for example. Many gluten free choices, including all pizzas and most pastas able to be made GF, and 4 dessert options. Friendly and attentive throughout, even giving us free limoncello shots to make up for the GF Lemon Cheesecake being sold out. Lovely, we'll be back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Overall Rating

Review


loved the atmosphere! went for lunch and service was very good! food came out fast and was very delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 5 months ago read full review

Celiac

Overall Rating

Review


Delicious risotto and pasta! Quick service!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Gluten Intolerant

Overall Rating

Review


Mega leckere GF Pizza

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


They took wonderful care of us! They have a separate allergy menu and plenty of options. GF pasta was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


We were there in January this year. Gluten-free pasta is absolutely no problem. Very good food and great staff. I suffer from celiac disease and am very susceptible to contamination, everything worked out for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


No gluten free menu, my husband was given a folder ( chucked into the table) with all the allergens listed, the writing was so small he couldn’t read it! He felt like he was being a burden to the server and just opted for a pizza. My food arrived, very hot and very tasty, but my husband waited a while before his finally came out( just virtually slung onto the table with no apology. The girl serving was miserable and constantly chewing on gum and the other staff members were just shouting at each other across the dining room, just seemed really unprofessional. Will not be returning!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Great UK pizza chain! I am DF & EF as well, so it’s hard to find safe pizza options. Did not feel sick. Vegan cheese! Definitely recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Husband with Celiac ordered a posta (made with GF noodles). They had a lot of options for pasta and pizza, though they didn't specify if they had a separate pizza oven to avoid cross contamination. Food came out with a non-gluten sticker.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for lunch
Updated 1 year ago read full review

Asymptomatic Celiac

Overall Rating

Review


Good gluten free menu

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


I went to the location by the Globe. Great gluten free pizza and wonderful views of the Thames!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Delicious pizza and pasta!! Great service also. Had the Primavera pizza in the picante pizza. Also tried spaghetti Bolognese all delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


as soon as we walked in they asked about allergies and they had a separate menu that had all of the allergens for all of the different dishes. I got a gluten-free Margherita pizza and it was very good. it came out not cut which I’m assuming was to avoid cross-contamination so I just cut it at the table.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


Very friendly staff who were very knowledgeable about gf and cross contamination. Pasta was fantastic. No issues whatsoever.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good vegan options
  • Good with other allergies
Updated 2 years ago read full review

Overall Rating

Review


Very aware of gluten free, food arrived fast, very kind staff, and beautiful view of the Thames!! My one complaint is that my pasta is consistently undercooked, so some bites are crunchy :/ overall, a good place for an easy and safe meal though

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for lunch
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


We ate at Zizzi’s in Earl’s Court, and it was perfect- so we decided to try this one as well. As we entered I notified the waitress about the gluten free need. We were seated and given the regular menu. I repeated my request and was brought the allergy friendly menu. When we ordered- I ensured they know I need absolutely gluten free food. I double checked when they brought the food (getting all our other little requests wrong). The rest of my last day in London was ruined- I was definitely glutenized. This branch was not suitable for celiacs.

Celiac friendly?

No

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Excelent GF peperoni pizza , good service too

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Another location of the chain. Great selection clearly marked on a separate allergen list book

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The gluten free pizza I ordered was soggy & barely cooked in the middle and burnt around the edges, with a crust so hard it threatened break my teeth. I suspect it was cooked in the pizza oven used for gluten pizzas at the same temp which really doesn’t work for gf pizza dough. The GF Peroni on the menu but not chilled enough. Even with my daughter’s student discount the pizzas were over £14 each. We won’t be going back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


Loads of gluten free options. Knowledgeable helpful staff. Eaten here a good few times without any issues. Also had takeaway options which are always clearly labeled.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Zizzi's was my first restaurant outing since my diagnosis - everything was so tasty! I did not get a photo of our pizzas, but they ensured everything was gluten free, cooked separately and labelled as such. Knowledgeable & friendly staff too; I highly recommend this restaurant! They offer a great GF menu with many choices, and desserts too (we were too full to try any desserts..).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


People here seem very lovely. Asked about allergies/intolerances right when we sat down and made sure to tell the kitchen staff. They have the menu online and you can filter them by the allergens you don't want in. Very well done and clear.

When they brought the food, it was clearly labeled as non-gluten to avoid cross contamination. They even have gluten free deserts! 💕 Food was also very tasty, would recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for alcohol-free
Celiac

Overall Rating

Review


I always feel safe eating here. The staff make sure to double check everything that I order and ask appropriate questions. It’s such a novelty having 90% of an already extensive menu to choose from.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for grain-free

More Info