Zizzi's

1 rating
$$ • Italian Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
Unit WM19, Level 2, West Quay South, Southampton SO15 1DE, UK

Most Recent Reviews


Celiac

Overall Rating

Review


I was asked about allergies on arrival and stated gluten for myself, the server explained scanning the barcode on the menu for allergen info. I asked whether the foods listed gluten free were cooked separate or cross contaminated and was informed that anything fried was cooked with gluten so “it depends how sensitive you are” (to which I stated I was coeliac so it was a no go) but this was a huge red flag. It’s also important to note this is not mentioned on the allergen menu next to the items. I was informed the pizzas are cooked in the same oven on a separate tray and pasta is also separate so to stick to these options. I opted for pizza. Which came out with a gf sticker on the plate. The toppings were lovely but unfortunately the base was very undercooked and doughy/stodgy. The server did not return after bringing us our meals, it ended up being a senior staff that came over to clear our plates as we had been waiting a while (it was busy). He asked how the meal was and I gave him my honest feedback about the pizza base, and he kindly removed this item off the bill.

Overall: Do not recommend for gluten free. Red flags on cross contamination. Pizza express is so much nicer and there is one locally.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pasta
  • Pizza

Categories

  • Dinner
  • Italian
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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Reviews of this Chain

Overall Rating

Review


Was okay for gluten free but not the best. No dedicated menu and had to read through a very awkward and complicated chart for products with gluten in. Had a pasta dish however pasta was very under done.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


Excellent food and they really take gluten free very seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Loved the pasta, also dairy free options. The best dinner we had in Dublin!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Gluten Intolerant

Overall Rating

Review


They got us in last minute as we told them we only had an hour and knew Zizzi's was gold for gluten free. Dolly couldn't be more accommodating in giving us a table for an hour and getting our food to us quickly. They also really discreetly put an allergy vase on the table.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


It was nice. Thin crust, nice flavour. And many options

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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