Review of Zoes Kitchen

I normally have no problems with Zöe's kitchens, but the staff here seemed annoyed by my dietary concerns and were rude in general. The lady told me nothing in my order had gluten when I asked for her to mark it with a "gluten allergy" and for the staff to change their gloves. I told her that I knew there was nothing with gluten in it but I would feel safer if they would change their gloves. She stopped and cocked her hip and was like "ok well are you VERY allergic to gluten?? Because if you are the food is made in the same area where we cut the pita bread and everything else." I told her I was very allergic and I know there's no guarantee that I won't get sick but I would really appreciate it if she had them change their gloves and she laughed and said "ok well trust me there's more gluten in the kitchen than on their hands" and just ignored me. It was only made clear after I had gotten my food that she had, in fact, marked my order for the staff to change their gloves (not with a "gluten allergy" though). The food is excellent and the staff does comply with what you ask, but for me personally I will not be returning to this particular establishment because of the way I was treated.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering
• Offers outdoor seating