Have eaten here a couple of times due to good GF choices, pizzas and pasta. Staff knowledgeable and generally good service. Can be loud as it’s very popular with families but good food and safe. Last visit however, having been given the GF menu as we entered, made our choices and had our order taken, the server told us they had NO gf pasta at all. This reduces menu choices by about 50%. If you trade on the fact that you are a GF supportive restaurant, to run out of GF pasta is really, really poor. Not to tell customers before they sit and have drinks, poorer still! We made do with pizza and it was very nice - but only 1 GF desert available too. We didn’t bother!
Second time at Prezzo. First time I had a bottomless brunch and the pizza was great. However, this time I had a garlic bread for a starter and then a goats cheese pizza but I had to have 2 mini pizzas as they had run out of the dough. They were ok but didn’t feel they were cooked the best. Think I’ll try a pasta dish next time. Positives they had a big menu specifically for gluten free. So very easy to navigate and the manager takes your order.
A whole GF menu available which is great. Staff took it seriously and fetched manager to take my order. Only criticism is that the portion of pasta versus sauce/filling was wayyy to much (not usually a complaint!) so it was all pasta and a bit plain but suspect that this is because the pasta is tiny 🤣 Overall a reallly good experience and I didn’t feel like there was a huge drama around being Gf.
Would not recommend eating here at all if you are coeliac. Went to a large family meal here so didn’t want to kick up a fuss but realised when I went to the loo that they were putting the gf pizzas directly onto the oven shelf to cook the same as the normal ones so totally contaminated so didn’t eat my food once it arrived and the base would have been inedible and impossible to cut anyway it was so hard
Love this restaurant. I come here a lot as they have great gluten free options and it’s always very safe. They have a separate gluten free menu, the only downside is that the drinks and puddings aren’t on it. They do have one gluten free dessert which is a chocolate cake. I always have a great meal here, they ask as soon as you come in if you have any allergies. My gluten free meal always comes out with a flag in it so I’m reassured.
Staff were very knowledgeable about coeliac and explained the process that will take place in the preparing, cooking and serving. They were clearly very attentive and aware during the whole meal.
The place also has a separate gf menu with a smaller selection. My daughter had the pizza. It was ok but a bit on the bland side. It is very rare to find very tasty gf food…
On entering the restaurant we were asked if anyone had food allergies. Our granddaughter is gluten intolerant. After being led to the table we were given the menus, a gluten free menu and an allergy policy document. When placing the order the waiter took all choices apart from gluten free choice as he had to get the manager to take the choice(not an inconvenience, another level offering confidence the policy is being followed) There is plenty of gluten free options on the menu, pasta and pizza all clearly labelled. When the food was brought out each gluten free dish was clearly labelled with allergen flags. Would certainly recommend.