I would say that while the celiac in our group did not get sick, I can’t call this place celiac friendly. We found odd food particles in other food dishes which makes me wonder how much care is really being taken by kitchen staff. Also, our food was not great. I had to buy two of my children food after eating here because their food was over cooked and inedible. I spent almost $200 for six people to eat and walked away hungry :-/
No issues with gluten free - I didn't get sick. 3 stars for other reasons. The first thing the server did was try to sell us a membership to their loyalty club. We were in vacation and just wanted supper. Ugh. 4 if ordered steak - 3 new York strips, 1 sirloin. Guess we should have known not to order steak at a seafood restaurant. The sirloin was great. The New York strips - none of the three who ordered them ate them but instead stopped at McDonald's after. I also found a piece of rice among my broccoli (the seasonal vegetable for my side). I know. Not a huge deal, especially since the rice was gluten free, but when paying that kind of money for a meal and the kitchen can't pay careful enough attention to keep rice out of my broccoli, it makes me wonder what else ended up where. Would not go back. Overall disappointing experience.
Unbelievably bad service and average food. Such a bad experience. Super disappointed. I could go on and on with every gory detail but suffice it to say it will be a lonnnnnnnggg time before any of us return to a Joe's Crab Shack. The manager, Anthony, was very nice and did take several items off the check but seriously it was too little too late.
Food was good. When I got the GF menu was excited however on closer inspection there was not a large variety to choose from. Was lots of steamed pots which I didn’t want settled for blackened mani mani with veg and potatoes. Was nice to sit in the window and people watch.
If I were rating on gf only, this would get 5 stars. Here’s the thing— I’ve been here twice and it can’t be ignored that the food subpar and the atmosphere isn’t my ideal. There is a handful of gf offerings but both times I went the food arrived cold (even a steam pot!) and the food was overpriced for the quality. Oh, the environment... do you like bright colors, flashing lights, screaming children, and singing waiters? If you do, you’ve found your seafood destination! As for me, I’m steering clear from now on.
I ordered the crab steam pot with old bay. This is the second visit in 6 months. I did not have any issues either time. I think ordering the steam pots is the safest option for Celiac’s at this restaurant.
Separate gf menu. Not many options but had the grilled redfish which was really good. We're going back tomorrow for shrimp and crab steamer. Had a bad experience at the one in Myrtle Beach and almost didn't go to this one. The service and the food are much better at Daytona.
The service was good. The food not so much. Had the salmon grilled in a pan. The only side I could have was the grilled veggies but they didn’t have them today so I had the steamed broccoli. It was very over cooked and the salmon had a metallic taste to it. Most of the menu is deep fried food or steamed seafood. Everyone else liked what they had but it was not an option for me because it was deep fried. Won’t be in a rush to go back.
Ate here earlier this week. Joe’s has a “Gluten Sensitive” menu, complete with several steamed pots listed. I had the Ragin’ Cajun Steam Pot that included crab legs, shrimp, corn, red potatoes and smoked sausage boiled in their spicy Cajun boil. It was lip-burning deliciousness. The menu lists a disclaimer about possible cross-contamination; I made sure, as always, to tell my waiter. Joe’s has remodeled and updated their menu since the last time my family ate here. Everyone else enjoyed their glutton-meals; however, the food was a bit pricier than we remembered.
great sea food and atmosphere. GF menu and helpful staff.
I went here last night and it was really good! The menu was limited but I got the queen crab with old bay seasoning and it was so delicious! The wait staff was very attentive and the chef was helpful in determining the seasoning for the crabs. Very sensitive Celiac and no issues! Would 10/10 return!
The staff was unfamiliar with gluten and both staff at door and manager (after I had to ask for one) told me the menu was gluten "friendly" because everything has a little gluten in it and their GF menu had less gluten. The manager was very demeaning while talking to me say everything has some gluten in it with a very unprofessional tone and attitude. I explained I had an allergy and had to eat gluten FREE and I would be very sick if proper precautions were not taken to insure my food was not cross contaminated. After much debate I decided (only because we had promised my kids we would eat crab) to try to do a steam pot. I did not get sick after but the food, well just wasn't really good. The shrimp was the worst and I did not eat it it was so bad... I will not go back again.
The manager was very rude when we asked about gluten free, even though it lists gluten friendly on their kid's menu. She told me that they didn't have gluten free. I really don't think she had any idea what she was talking about. Big disappointment because my kids loved the "gluten friendly" crab pots.
Take it from a former employee of this specific JCS location... NOTHING here is safe to eat. The cooks don’t change their gloves (or don’t wear gloves at all), the line is only wiped down a few times a day, 99% of the cooks, servers, and managers don’t even know what gluten is, and no one there knows how to read labels so they won’t be able to tell you if something actually contains gluten or not. They aren’t even good about cleaning their dishes thoroughly and make mistakes quite often, so NOTHING is safe to eat here unless you go back to the kitchen and prepare it yourself.
Spun our wheels talking to the staff. They have a gluten free menu and said they have the protocols for preparing gluten free meals. Then when talking to a 3rd person, they admitted they don’t segregate the gluten free from gluten. They don’t know what they are doing.
The staff was knowledgeable about what was GF. Although they provide a caveat that their menu is "gluten friendly" rather than GF due to possibility of cross-contamination, they stated that they prepare GF items in a separate part of the kitchen from breaded items. Also, for the meals, they substitute corn and potatoes for whatever side dishes they normally provide. Overall, very good experience.
Usually I get the Cajun bucket. It has always been great. This time I just wanted a salad because I'm cutting down on meat. When I had questions about a couple items the server brought the GF menu. Both salads were listed as GF w/o croutons. I ordered the chopped salad. It came w/o dressing. The server told me that it was in there, so I went digging. Good thing too. I found two croutons hiding in the depths. When I pointed it out she offered to take it back so they could pick out the croutons. I told them that picking them out didn't matter. If the were in there at all I couldn't eat any of it. She said that they would make me a new one. The new salad looked ok, but I dug through it anyway. It seemed ok, but I still got sick. I suspect the salads are premixed with croutons. How else would strays get in there? Are you ok with them picking the croutons out by hand? Stick to the crab buckets. Avoid the salads.
My husband and I went this evening. when I explained to the waitress I had a gluten allergy she was very understanding and brought me a gluten free menu. The menu had several gluten free boils as well as appetizers and other main dishes. They had several sides to choose from as well.
I have eaten safely here. Definitely tell the server you need gf AND to change gloves in the kitchen. I am celiac and was able to eat safely. The steam pots are the way to go. Delicious. Please don't rate them low if you don't like seafood and menu choices are otherwise limited. This is a seafood restaurant.
A very small GF menu. The menu in the store didn't match the online menu. There are a few extra things online. If you don't like seafood then steak or salad is your only option. I had the steak, steamed potatoes and corn. I can't say the steak was great, but at least I didn't have to sit and watch my family eat. I didn't get sick afterwards.
Not many options for those with celiac that also don't like seafood. Steak was tough, not many gf sides to choose from. Husband thought he would be nice and let me have some crab and was very disappointed in his meal.
Had a gluten free menu & I didn't get glutened, but the waiter seemed annoyed when I asked to specify glove changes and said "well all boiled seafood is gluten free so you don't need to worry". Still, I don't know what all they've served using those gloves so I prefer a glove change. Other than that, it was good.