They did a great job dealing with both gluten and dairy issues! My daughter is celiac and they changed their gloves and used a seperate oven. Crust was great!
I don’t recommend this place. Though they have all the allergy friendly options, the staff doesn’t care if they contaminate your food. The cashier was wiping excess flour off of crusts into the sauces. Manager was rude too.
Came here excited for a good GF pizza. Crushed. The nice young man at the counter, when I mentioned the positive reviews, said “corporate” had mandated changes and they now did it differently. He said they were “gluten friendly.” That means the separate prep areas and ovens are no more. I’m thankful that this young man was honest and told me the odds of cross contamination were pretty high. Sadly, another gluten free place gets crossed off my list.
This was the worst tasting gluten-free pizza I have ever had. Do not waste your money. Many better tasting options in town. I did not react to it at all and their topic selection was great. Even changed gloves, but wasn't worth the money for taste.
They only had one side open. I’ve eaten there In The past and they had both sides open and the dedicated oven. I was told that the other side is just a backup for the main side.. they are not celiac friendly at all anymore. I think the staff was just lazy and didn’t want to be accommodating very disappointed and will never go back.
A friend of mine ordered a gluten-free pizza (allergy option was selected) for delivery, she ended up in ER that night, and they refused to pay her ER bills. It was clearly a regular dough pizza, and they didn't care about their customer and their own mistake.
Best gluten free crust we have had since celiac diagnosis a year ago. They immediately changed gloves and washed hands without asking. Complete separate prep area. And delicious! Wishing we had one in Austin/cedar Park area :)
I have recently been diagnosed with Celiac disease and this has been a refreshing option since this is celiac friendly rather than just gluten free friendly. The staff change their gloves and handle my pizza with care-- they even used different pizza cutters! Also an added bonus is that the have a section of benches outside that is pet friendly. Love!!!
They have gluten free pizza crust and since it is set up like a Jason's Deli and you literally have someone build the pizza in front of you, you can choose from many different options and avoid other foods that may cause problems for you. Don't miss the Gelato for dessert, either!
When we ordered gf, they got a separate chef to put on fresh gloves to prepare our pizza. There is a dedicated gf oven. My daughter was over the moon to get to order a pizza that we could give her and was actually tastier than the regular pizza that Daddy ordered (per Daddy). You can order online, too! So glad they choose New Braunfels. Kid friendly and fun!
Ordered online for celiac and I showed up at the restaurant, only one side open for all pizza making and the manager explained that he would not recommend eating the pizza if I had an allergy. He stated that is it bound to be cross contaminated, so I had already paid on line and I took the pizza for my kids. I ate at the location in New Braunfels and they were great. Maybe if they had both sides open it would have been a different outcome. The positive is that my kids were happy!
My 12 year old daughter has celiac, and it was refreshing to find a place where we could all eat and she would be safe. The gluten-free pizza crust is delicious and the manager and staff were knowledgeable and friendly. When you ask for gluten-free pizza crust the first thing they ask is "Is that a preference or an allergy?" We said "Allergy," and the server changed her gloves and went to the back room where the GF crusts are made. They use a paper liner under the crust, on which they write "allergy." I then saw the manager clean the stone in the oven before baking the GF pizza. He baked it by itself, and then cut it with a clean, dedicated cutter. The staff really seem to know how to avoid cross-contamination and my daughter did not get sick afterward. Also, this location is much cleaner than the other one on La Cantera Pkwy. When we visited that location a few weeks ago, there was flour absolutely everywhere, and my daughter did end up getting sick.