Good burger place. I wouldn't try to eat a whole burger with fries because of the grease - get a side salad. You have the ask the waiter to check what foods are gluten free. Some burgers like turkey are not gluten free. Would get more stars if separate gf menu and gf soy sauce for they sushi.
GF burgers and sandwiches are very good. They also offer the Beyond burger which is GF and vegan along with regular and vegan cheese. They have a dedicated GF fryer but you need to tell them to use it if you order fries.
Very delicious GF bun and burger. Waiter was very educated on celiac and caught me ordering a sauce that was not gluten free and switched it out immediately. Overall very good vibe and will definitely reccomend to anyone with celiac.
Our daughter is a celiac. Thanks to this App and good references we have ordered her GF Cheeseburger with fries. Staff was very experienced and from his reaction on our questions we were sure that they are very well informed about right preparation of GF meals (dedicated fryer for fries only etc.). According to our daughter the GF burger was excellent!!! ...and luckily without any reaction (because she is extremely sensitive to gluten contamination). For adults they have an option of approx. 5 GF bears as well!
I had a great experience at five napkin last night. The serving staff told me which items on the menu could be ordered GF, and there were a lot of options. That said, I was pretty concerned when I went on this site to write my review and saw that a recent review of one of the other locations warned of cross contamination. Now I don’t know what to think. If I want go back, I'm going to grill them more on cross contamination.
So the first time I ate here months ago, I didn’t get sick at all. I got a GF bun on my burger and fries that I guess were cooked in a dedicated fryer (as they told me). However, I ordered takeout just recently and alerted them of my celiac disease. They assured me it would come with a GF bun (which it did) and that the fries would be cooked in a dedicated fryer. It even had these notes in big red letters all over the order ticket stapled to the bag. But when I brought it home and tested the fries with my Nima Gluten Detecting Device, it found gluten in the fries. So either they lie about having a dedicated fryer or these fries were not cooked in a dedicated fryer. Either way I would have gotten very sick. That isn’t the worst part. I tested the bun which was clearly a GF bun and the Nima device found gluten in the bun also. Clear evidence of serious cross contamination in the kitchen but not sure why or how. Eat here with caution and take all of those positive reviews below with a grain of salt (or gluten if you are into puns). Not cool 5 Napkin. Not cool.
I had such a great experience here. My server was very knowledgeable and could immediately tell me all of the gf items on the menu as well as all of the gf protocols/procedures that they take in the kitchen (which includes fully cleaning the grill before making my burger.) They take really great care and it’s also nice that they had a gf fryer. I had the truffle burger and it was amazing! The cheese and truffle butter soaked into the gf bun and burger, making both juicy and delicious. The burger was also cooked to a perfect medium which is what I asked for. Will definitely go back again!
I am giving this place a 5 star but there was a mix up that I had to catch or it would have been bad. Loved the burger and the GF bun held up so well to the lovely juiciness (yes, you will need 5 napkins). The sweet potato fries were delicious and the service was excellent and put up with our silliness (thank you Silas). They were accommodating when I asked for the brownie sundae without the brownie but unfortunately the kitchen made a mistake and included the brownie bits. Silas took care of it immediately.
Ordered the Five Napkin Burger and an order of fries. Our server was very nice and assured us the burger could be made gluten free and the fries would go in a separate fryer. The sever put an allergy alert on our ticket. Nima test for the burger came back positive for gluten. Nima test of the fries was negative for gluten. Kind of disappointing to have fries for dinner.
We have a delicious, safe meal! They have a gluten free bun and dedicated fryer. Precautions are taken to avoid cross- contamination. When we walked in, we spoke with the manager and asked her to double check that our meal was prepared with thE precautions.
I was skeptical of this place. There is no mention of gluten free food on their website or menu and when we called the hostess was clueless. Then when we arrived, the waitress said the fries were gluten free and the burgers could be served on GF buns, but she was not very knowledgeable or convincing. We rolled the dice based on recommendations from friends. My 6 year old son - who has celiac - LOVED his meal and had no issues. I thought my burger was gross and overpriced and the service was pretty bad - even though the place was mostly empty. So, I guess the summary is this place it’s good at preventing cross contamination, but bad at preparing tasty food and providing prompt service.
very knowledgeable & nice. the bun is toasted (my fav) but is also drier than other buns I've had at burger places with gf buns- so crumbles easily. other than that, the burger was awesome & fries were delicious!
Tour guide suggested 5 Napkin Burger out of all the burger places in Boston, and was not disappointed. Burgers were delicious and cooked perfectly. Love that they bring pickles to the table instead of bread! Knowledgeable about gluten free and cross contamination.
GF pickles for the table and fries have a designated fryer. Yummy burger w gluten free bun. I was a little annoyed when they brought me my burger the first time and it had cheese on it, but they fixed the mistake pretty quickly.
This place is HEAVEN!!! I just can't get enough!! I've been going once a week since I discovered it and never been disappointed... The staff is always very attentive and seems to be well informed on gluten sensitivity! They have a dedicated fryer for their fries, which are amazing! And their beef patties are so delicious, I wouldn't be mad if I had to eat it without a bun, which I don't because they have GF buns and I've been told by my non-gf friends that they taste just as god as their regular buns..
Was a little worried as the male host was clueless about "Celiac" and "cross contamination". Sat at the bar hoping to talk to a manager and met James the bartender. James kept this family of four here as his knowledge of celiac, gf, cross contamination and allergy friers assured us that our Celiac daughter could eat here worry free! Drinks by James are fantastic with some Stanley Cup hockey! Dinner should be amazing! One gf tuna burger, one gf avocado ranch burger,one gf allergy waffle fries and one gf regular fries. The gluten flouting in the family ...not sure what they ordered.
This rating is for the burger, which is the only thing I ever have at 5 Napkin! It is a massive, juicy, seriously delicious burger. I'm a very sensitive celiac and I've NEVER GOTTEN SICK IN THE SLIGHTEST! Huge!!! Knowledgeable wait staff, great drinks.
4th visit to 5Napkin always AWESOME. Staff is very knowledgeable about gluten on other allergies. I Love the dedicated fryer for fries (regular and sweet potatoes). My favorite burger is the 5Napkin. GF Buns for any burger. They take extra precautions in kitchen in minimize possibilities of cross contamination. A++++++