Front desk & wait staff very knowledgeable about gluten free needs. Clearly marked ingredients and sauces that are gluten free. Cooked my meal separately & provided separate rice & tamari.
This place is horrible! You would think for being a place that offers so many gluten-free options that it would be really good but it isn't. They have a separate allergy section for people who have food allergies where they cook food in a small pan. They can only cook two at a time so it takes forever to get your food and the staff is extremely rude. Anytime you talk to anyone on the staff they treat you like you are dirt. The food and itself when you order carryout seems to be cross-contaminated and they don't even put in what you order. The last time we got carry out from this place they filled the box with 90% rice to cover up the fact that they didn't put anything else in the bowl. The bowl in itself tasted like chlorine and the staff was extremely rude. A short time earlier we took my mom there for her birthday and one of the waiters That was supposed to wait on us said he didn't want our table and pushed us off on somebody else because he wanted to sit at the bar and talk to his friends. On that same experience we had three people who had allergies and because they only cook 2 at a time in a small frying pan it probably about 40 minutes to get our food and those without food allergies had cold food by the time we were all seated at the table. Our waiter very seldom came to check on us and had an attitude. Everyone they have as a Hostess it seems is rude, arrogant and clearly doesn't want to be there. This used to be a really great place but with the staff being so rude and lazy it's just gone down really bad. I wouldn't recommend it.
They label gluten free and they cook food in a completely different area. You may have to ask for some non-contaminated food from the buffet (noodles are right next to some other food), but they have always been very helpful. Food is delicious.
Love this place. Have gone a dozen times and never had an issue. They have a dedicated cooking space with separate pans for allergy cooking, where they ask what your allergies are and ask if olive oil is ok to cook your food with. The sauces are labeled if they are gluten free/vegetarian. They will ask if you want tortillas, white rice, brown rice, and/or lettuce wraps brought to the table. I get the rice and the lettuce wraps. I believe their soy sauce on the table is gluten free, I can't remember as I don't eat soy. Included in your meal price is the soup/salad bar, and last time i visited both soups were labeled gluten free, and delicious. The meal can seem pricey but it includes a lot of food if you fill up your stir fry bowl, and eat the salad and soup. I always come home with leftovers for at least a whole meal.
always great food and service. definitely need to be careful about what foods you choose because there's a risk of cross contamination but as long as you avoid noodles, imitation crab, and any of the surrounding foods to those options (because stuff drops out) then you're golden. they'll cook it in a separate fryer in the back too.
Everything is label that is gluten free. They do have gluten free noodles. Makes sure you tell them at the grill you have a gluten allergy and they will clean the grill and put dividers up for your food. I have ate here many times and never had an issue.
Not dedicated gluten free and there is always to possibility of cross contamination of ingredients at the ingredient bar, but they have fresh meats and vegetables and several GF sauce options. You can tell your server or the grill cook you cannot have gluten and they will cook your food in a clean wok in the kitchen. I have eaten here and at the Toledo and Ann Arbor locations and have not been glutened.
They are not careful what so ever for gluten intolerant or Celiac disease. I have Celiac and i did not want to chance it. Cross contamination is going to happen or has happen for others. A depressing place for gluten intolerant and celiac disease population.
Very helpful staff, and celiac friendly. They prepare allergy bowls on a completely separate cooking surface in the back, not on the main grill. Good selection of meats and vegetables to choose from. Two things that keep me from giving them a 5-star. First, very limited selection of GF sauces, and the GF sauces they did have were somewhat unusual. None of them were made with GF soy sauce as far as I could tell. Second, they couldn't tell me which of the seasonings (spices/salts/peppers/etc.) were GF, so I didn't use any of them. Because of these two issues, my bowls came out tasting pretty bland. But BD's might be right up your alley if you're GF and don't like spicy food.
Super nice staff! They will cook your food separately! If you are just sensitive like I am they will give you the option to cook it in back or they will clean the grill very well and put in dividers. I went for the grill and watched them the whole time. They were very careful even using separate utensils!
This place is a disaster waiting to happen. Actually eating there was a disaster. Cross contamination galore. The gluten free sauces are next to and/or in front of non-gf sauces. So who knows what was dropped in each sauce!!?? The salad bar was the same. Croutons by the lettuce and other fresh veggies. The soup, which is included with the meal along with the salad, was not gluten free. The place was disorganized and chaotic, but it was a Saturday night. I'm doubled over in pain now. If you go BEWARE.
I was a bit skeptical of the whole thing when I first arrived. But after talking to the chef in the allergy area, I felt pretty comfortable with the separate cooking area. The buffet prep area gets pretty hectic and sloppy, so that could be an issue.
Nasty, dirty, dedicated allergy area absolutely not even if the sign above the area says so, the considerations for cross contamination are no where to be found at the buffet area or cooking area. My husband and I ending up with the worse headaches 1 hour after we left and my digestion system hasn't recovered yet and it's been weeks. I will never ever eat there again and I warn everyone even those with no allergies to stay away just because of the filth. Need proof take a stroll through there. Can't believe this place isn't on a health inspectors list.
This is an excellent restaurant that is very allergy friendly. It's a "fix it yourself" kind of buffet where you can pick different things to throw into a stir-fry. All you have to do is tell your server that you have an allergy and they will give you an allergy ticket. They have some gluten free sauces up there and all you have to do is read the stickers. When you get all of your food, you go up to the grill and hand them your food, sauce, and especially the allergy ticket. Then they will take it in the back and cook it for you so that you don't have to worry about cross contamination with the foods on the front grill. I don't know for sure if it's Celiac friendly or not, but they take food allergies or special diets very seriously there, so I would ask.
Had delicious chicken, rice noodles, and veggies in a lemon sauce! They got all my ingredients from the back to avoid cross-contamination and made it in the Allergy Zone, a separate kitchen space for cooking allergy dishes. Will def come back!
Very helpful and friendly. They have an allergy zone for allergies and food is cooked separately. We let the manager Matt know of the allergy when we came in. They let us pick out the meats, sauces and spices we wanted first and then got everything fresh from the back to avoid cross contamination. Rice noodles were cooked well. Create your own gf Mongolian dish! Gf beers and drinks too.
The staff is very accommodating of any allergies or sensitivities. Simply tell them that you have an "allergy bowl", and they will cook your food on a separate grill so your food doesn't mix with anyone else's or get touched with the same implements. You build your own bowl, so there is risk of cross-contamination, but you can see what items are stored next to what you're serving. And you can always ask for them to bring an ingredient fresh from the back: just let them know you have a dietary restriction.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm