We stopped by because we know at the store there are Ben and Jerry’s certified gf options and were curious if they also had them. I asked about the procedure for gf. He said they use a new spoon, gloves and only will serve it in a cup. They move the top layer of gf ice cream and scoop the deeper ice cream to serve in the cup. I felt like they had a protocol and made accommodations to avoid cross contact.
Over this past summer there was an employee here who also had celiac and every time i went in she made sure that every thing i had was prepped in the most cautious was possible. Ben and jerry’s also has certified GF flavors and a great allergy protocol for severing customers.