Billy Sims in Arkansas City is very knowledgeable with Gluten free! They also are wonderful with my red meat allergy!
— Somewhat
— Excellent
It's true! They brought out a fresh cutting board and knife and when one guy was about to pull out some bread, the more knowledgeable man asked him to change his gloves. I bought a bottle of Bold and Smoky sauce bc it is gluten free.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I had a great experience at the location in Ark City. They changed their gloves when I asked and even brought out a clean cutting board and knife. They also made sure not to touch toast while they prepared my order. According to their online allergen guide, most of their items are gluten free. I had the pulled pork, sliced brisket, baked potato salad, and baked beans, which I would order before my celiac diagnoses so I was excited I could still have it. Definitely recommend.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Watched person go back-and-forth from bread to meat without changing gloves
— Not at all
As a Celiac, I miss eating meat-heavy meals at restaurants, due to the fact so many restaurants put gluten-containing marinades, seasonings and sauces on their foods.
This past weekend, I was in Oklahoma and stopped by Billy Sims BBQ with my family. This is an order-at-the-counter place with self-serve drinks. I told the guy who took my order that I am celiac and he instinctively grabbed a piece of bread to put in the toaster, caught himself and asked me if I wanted him to change gloves. He and the manager told me that their potato salad, their meats and their sauces are gluten-free!
Aside from their $5.99 sandwich and drink deal which is an amazing value but not gluten-free (my husband ordered it for himself) we got a few items to share with family.
For $21.99 we got a 3 meat plate which came with 2 sides, pickles, peppers, onions and a slice of bread (obviously I didn't get bread.) I chose the polish sausage, sliced brisket and pulled pork along with double potato salad.
My other family members ordered the $12.99 smothered baked potato (jacket potato) that comes with butter, sour cream, cheese, chives, meat, sauce. They wanted to split it so the potato pictured is only half of the potato! It's huge!
This is a casual restaurant chain owned by a former local footballer, and there are locations in Oklahoma, Kansas, Missouri, Iowa, Wisconsin and Michigan in the USA.
While the brisket was a tad dry for my tastes, I enjoyed all the sauces, the other meats and sides. The service was great and the price was a fantastic value.
Visited: April 2024
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Good food and a lot of choices. It’s fast food. Portions were generous and prices fit what you got ($17 for a good helping of meat and two sides). The manager seemed very knowledgeable including watching for cross contamination. I was told that the bologna contains gluten and the polish sausage was questionable. Kudos to them for being that aware. Sides were obvious. The only gluten was Mac and cheese. The young man who made my order made a mistake and put toast on my meat but when I called it out he remade my plate and was very apologetic. I would eat here again but would be a little concerned about mistakes if doing door dash.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Service and understanding of GF has gone WAAAAY downhill at the Hays, KS location. Meal came our 3 separate times wirh toast. GF/allergy/no bread/change gloves stated and restated multiple times. I know the staff was exasperated as it was clearly displayed with each interaction. Always try to go during non busy times so as to put the staff out as little as possible, but that doesn't seem to matter anymore. Sad because this used to be one of our few go-to places when in Hays. :(
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
They were very careful to not touch bread when preparing my plate. It was very good. I’m celiac and I didn’t get sick.
— Somewhat
— Most/All
— Excellent