Went for lunch and told by the hostess to ask my server for a gluten free menu. Another hostess came back and said "sorry we don't have any. My manager said to use your phone and look on line". I was very disappointed that the manager never came over to address the situation and/or offer any gluten free options. I guess it was not important to them, I will never go back.
I went in because of all the good reviews and probably should have left when the waiter responded to my questions with "That sucks. You are lucky it's still slow." Then, I have had the worst "glutening" of my journey so far. A real bummer.
The Gluten- Free menu was quite expansive! The sirloin steak I got was wonderfully cooked. They also have a cookie-like dessert that's good for Celiacs. Overall wonderful restaurant, very careful with Gluten free food, they make it in separate pans and everything!
Small gluten free menu. Asked the server about steak sauce and it is gluten free! He was very helpful with gf options
Our waitress was amazing and extremely knowledgeable about GF intolerance and celiac. Lots of options. Kid friendly options too.
Great place. Pizza was very good. Service was great! The GF menu is small but I felt well taken care of.
I enjoyed the gluten free pizza! They need gf burger buns!
New location-just opened. I was super excited because I love BJs brewhouse and have been to BJs before in other locations. Always a fun atmosphere and your friends and family who are able to drink beer will most certainly enjoy their choices on tap. I have always had delicious meals at BJs (before and after going g-free). Since going g-free I have never had any issues at any BJs and have had a variety of meals. Consistency is the key with a chain restaurant, especially with food allergies and celiac- BJs takes that seriously-it was evident as I watched them training the Nanuet staff opening weekend. Good g-free menu, could be bigger, but nice choices. LOVE their berry burst cider. Always have. They also have a g-free beer which I haven't tried yet. Pizza is super thin crust and fantastic-my sister who is not g-free loved my pizza as well. Their menu is clear and the wait staff is very aware of food allergies in general. Only gave it a four because they don't have g-free buns for their burgers, nor do they have a dedicated fryer. Otherwise it'd get a 5 plus. In all honesty I've never had anything other than their pizza and salads even before going g-free because those were so delicious. Go! You won't be disappointed!
Be careful when you eat here. While we've been here a few times with good experiences, our server tonight, Jackie, was horrible. I was ordering a burger and asked about the sauce that it came with. in return I was given the "gluten free menu", which is a print out of what is on their website... the sauces were not listed so I asked if she coupd check with the kitchen. She immediately got an attitude with me and said the kitchen would tell her to refer to to the paper because everything is gluten free... which it clearly wasn't based on how things were marked and the fact that it was listing out all allergens... rather than continue down the road I ordered a plain burger with gluten free but and when the food came, it was not. Luckily I am familiar enough that I knew it didn't look right. Again, Jackie was annoyed by my pointing this out but did take it back to the kitchen to be remade. The attitude was obvious to everyone in my party, my family, as my plate was not cleared, water not refilled, and by the end not even returning to the table. While I had eaten here a few times with ok or good experience I will think hard before returning again.
Stopped by here for lunch on our way south. It is right near the freeway so there was no trouble finding it. We had the Roasted Barbacoa Chicken and the Peruvian Quinoa Chicken. Both are gluten free and were wonderful. The manager come out to reassure us that they take allergies seriously and made sure no cross contamination occurred. They did a great job and we did not have any problems.
Staff knowledgeable, pizza was ok. Love the cookie dessert!
Menu has GF items marked. When I asked for the burger that was marked GF, they asked me if I had an allergy. I explained I am Gluten Intolerant, non Celiac, but would like my food kept as GF as possible. They explained they will flag it as an allergy to ensure the proper kitchen space setup up for my meal. Food came out with a small pick that said "allergy." The bun was pretty good. It was rather hard in one spot, just one area. They offered to get me new bun, but I declined as it wasn't the whole bun. They have a nice selection of GF items, and a full GF menu online (not sure if that menu is in the restaurant.)
I ate at this restaurant for the third time last night. I had no issues with getting sick after. The menu has gluten free items clearly marked. I had the gluten free pizza and pizookie for dessert. Both were delicious. Our server was excellent; very attentive and friendly.
My very sensitive 2yo Celiac daughter had their gluten free pizza and a side of mashed potatoes. She really enjoyed them and did not get sick. The waitstaff seemed well-informed and very careful about the non- gluten free food at the table near my daughter. They have a pretty extensive gluten free menu. I was in town visiting family, or else this would be one of our new favorites.
Cross contaminated!!! Started feeling it when we were paying the bill, full blown sick by the time I got home. Not a place for Celiacs!
we are a family full of Celiac's and can all find some great to eat here, safely. the pizza is great and is a fave among my kiddos. the only issue we ever have is the occasional person bringing us bread/fruit plates before our meal...we just send them back. we have never been glutened at the Springboro or Springdale locations.
I would give it zero stars if I could. Not safe for celiacs. French fries are not safe due to shared fryer. Yet my plate with supposedly gluten food was delivered with one French fry among the other food. Called manager, he apologized and took both our meals off the bill but I had to leave and go elsewhere to get something to eat after my husband who is not gluten free quickly downed his meal.
My new favorite place to eat!! Amazing GF pizza and even a yummy GF dessert- a gooey chocolate chip cookie w/ ice cream!!
Many things on the menu were gluten free. More than we normally see. They even had gf version of their specialty dessert. My 15 yr old daughter recently diagnosed w celiacs was very happy with this restaurant. The server was very careful to also note if the gluten was a preference or allergy.
I️ ordered the Gluten Free Pizookie Cookie which is prepared separate. I️ also had the Gluten Free Cheese Pizza which is made separate. I️ have Celiac.
Very knowledgeable staff. Every server I’ve ever had here knew what Celiac Disease was, and assured me they have separate dedicated gluten free prep areas, and even separate containers of anything that could be a source of cross contamination. Their gluten free pizza is by far the best gluten free pizza I have had, and is the only gluten free restaurant pizza to have never made me sick. The gluten free pizookie is not quite as good as I remember the regular pizookie being, but it is nice to not feel deprived as everyone else at the table is digging in.
Contained 8 menu items that are gluten free. Pizza crust and buns are gluten free. 90% of pizza toppings are GF. I had gf veggie pizza with pepperoni. Wish the thin crust was crispier. Our server was excellent and very tentative to our table.
My husband and I ate there for the first time. I stated on their app sensitive to gluten and told the server that I am gluten free. I was given one item that was not gf. I was given another without a problem and not having to pay for it, but my side which was touching it was not taken away. The server said unless you state one gets very sick eating gluten, the order doesn't get sent to the kitchen as gluten free since many people are not sensitive.
Very big gluten free menu food was great and good service. They ask what allergies you have and put the information in the computer along with your order which goes back to the cooks.
We ordered food for carryout and we had one Celiac in our party. The woman that helped us on the phone and in person went above and beyond with our gluten-free pizza and gluten-free giant cookie and ice cream. She labeled everything very well put it in separate bags and my son was in heaven with the dessert and the pizza!
We had an excellent gluten-free dining experiences. When I told the waiter my daughter had celiac disease and was ultra sensitive to any cross-contamination he sent out the manager who assured us all precautions would be taken. We usually stay away from gluten free pizza because she is so sensitive but based on previous reviews we decided to try it. It was excellent and she did great! I have the gluten-free Santa Fe salad which meant the tortilla chips and the Santa Fe dressing had oil and vinegar instead but the chicken was well flavored. My husband had the chicken Barbacoa which he enjoyed. The gluten free pieookie was awesome a real treat!
My wife (hashimototos) becomes very frustrated with limited gf menus. We were pleasantly surprised at the options available to her. We've eaten there twice without her having any ill effects. Nice atmosphere, great service, and excellent food. It's our new go-to restaurant.
Ordered the BJ’s brewhouse burger. Asked for a GF bun and the patty to be cooked on a clean surface that has not touched gluten before. The waitress knew I couldn’t have the fries since they don’t have a dedicated fryer. Ended up testing both the patty and the bun with Nima at the same time and tested positive for gluten. When I told the waitress about the fact that I can’t eat it since it tested « gluten found », she asked me if I wanted anything else, but I didn’t feel confortable ordering anything else at that point. They took the burger off the check.
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