BJ's Brewhouse

3 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers, Dessert, Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

3924 Lenox Avenue
Charlottesville, VA 22901

Most Recent Reviews


Celiac

Overall Rating

Review


They gave a couple GF options but they are terrible. Staff is not friendly and knew anything about gluten. Why have a gluten free bun if the burgers themselves have gluten in them? Ridiculous

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated yesterday read full review

Celiac

Overall Rating

Review


After an hour of waiting informed me there was no gluten free dough available. Highly do not recommend this place.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 9 months ago read full review

Overall Rating

Review


Decent amount of gf options, most of their pizza can be made gf, gf bread/buns available for burgers and sandwiches, the gf Pazookie is great too. Servers aren’t always knowledgeableand you have to access the allergen menu online, which isn’t always easy as the cell reception there is spotty and their WiFi is worthless. I have eaten here many times and always enjoyed it and never gotten sick. I highly recommend it, just do your due diligence in making sure your order is gf.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Burgers
  • Dessert
  • Gluten-Free Menu
  • Pizza

Categories

  • Late Night
  • Lunch
  • Restaurant
  • Sports Bar
  • Takeout
  • Vegetarian Friendly

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


I have ordered the GF pizza here several times with no issues (I always say it’s for a gluten allergy). The staff has been friendly and take it seriously and are always careful to make the pizza separately on a sheet of parchment paper.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Food came to me cold. Rice had hard pieces in it. Chicken dry and hard difficult to chew.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Overall Rating

Review


I like the meals I've had here and it makes me so happy to get the giant gf cookie.

Updated 4 years ago read full review

Overall Rating

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Very good pizza crust, and their pizookie can be made gluten free. SO good. Didnt get sick here, but the service has been slow the past couple of times.

Updated 5 years ago read full review

Overall Rating

Review


We have been to a BJs before in CA and really liked it so my celiac daughter was excited when we saw this one was near our hotel. Their gf options were very limited here.When I questioned why their online menu had more gf I items she said it must be because of their suppliers that they have less choices at this site. I also asked the waitress to check to make sure the pizza crust and the cookie didn't contain oats because my daughter gets sick with even gf oats. The waitress said no one knew in the kitchen. So I asked for the manager and she actually went into the freezer and got the ingredient list. We also had to wait 30 minutes for the gf cookie. My husband finally went and got the manager to check on it. The manager is the only reason I gave this place more stars. They literally only had about 5 gf items: one salad, one soup, 1 chicken entree, 1 pizza, and 1 dessert. Very different from their online menu.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Limited options and uneducated staff.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Maybe this restaurant would be better in a town without other gf options, but we did not enjoy our experience at all. Being right down the street from Burton's with their endless choices, the small handful of options at BJ's left a lot to be desired. Their labeling system just complicated things. They handed us a brochure with every item marked as far as the top 8 allergens, and then their menu has a gf seal, as well. It took a lot of time switching back and forth between the two, especially being all out of order. We ended up with gf burgers, which are marked in the menu and come with fries. After my husband ate half of the fries, I noticed they were battered. WHY WOULD YOU SEND OUT GLUTEN FRIES WITH A GF BUN??? The manager came to assure me that they didn't bread the fries, only for our waitress to come to him with the cook's information that they are, indeed, breaded.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


I celiac. This was my first time to eat at this location but I have eaten at several other locations of this chain and have never had any ill effects. I did not confirm preparation practices before ordering but I should have as this restaurant recently opened and they may not have things exactly as they should.They have a guide to help show what good have the top 8 allergens as well as gluten items marked.I have only eaten pizza and the Gf cookie.I feel like I had a little bit of a reaction but it could have been I ate too much or something else. Unsure if my reaction was cross contamination or not.They brought out a mini appetizer for my son and I was impressed by that.This used to be my favorite place for pizza but after discovering a freezer pizza by Fresecsa (spelling?) nothing is as good as it.This location pizza was not as good as I remember other locations being. I may have picked the wrong topping.I feel like as celiac I have to like stuff for what it is even if it's not as great as I would like.Just glad to have options!Please call ahead and ask questions if you need to be certain of their practices to make sure it is right for you.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I can’t speak for anyone else’s experience but…My daughter has celiacs so eating out is a struggle, especially on the road. We picked BJ's bc they have gf buns. But they went above and beyond for my daughter. Our server Deja HANDCUT her French fries and then oven cooked them so there was no cross contamination with the fryers and had their manager cook her onions and mushrooms bc the kitchen was busy and she wanted to make sure it was right. I couldn't have asked for a better server or food for her!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I love their burgers/sandwiches. The server did warn me that the fries are cooked in a shared fryer, but it didn’t make me sick. So I guess they must change their oil out frequently or something.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I really love BJ’s as an easy place to eat out. They’re super knowledgeable about gf things and while I didn’t ask about specific practices, as soon as I said I had celiac’s, the server reassured me. And honestly the food tastes great. I had a burger and the gluten-free pizookie and it was delicious! My ice cream was even served from a brand new package to be extra safe. Didn’t get sick, would definitely come back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Gluten Sensitive Option items marked on menu (appetizers, salads, entrees). Gluten free buns available for burgers. Gluten free pizza option. I had a Strawberry fields chicken salad with balsamic vinaigrette. It was average good.

The service was horrible, we felt like we were at an invisible table. The large group that arrived well after we ordered received their food before ours. And our 3 orders came out piece meal from the kitchen. We had to ask multiple times for items we ordered, for refills and for our change once we paid the bill.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

More Info

Is this your business? Claim the listing

Nearby Restaurants