Had to ask multiple times if my food was gluten free. They put a sauce that contained gluten on my food after specified not to. Then switched the gluten and gluten free deserts.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
Typical price for the area but felt it was high for what we got. The g/f buns are large and crumbly. The burger tasted great but was so muted by the bun that I gave up and ate the burger with a fork/knife. I ordered a baked potato not trusting to even ask about a dedicated fryer. Potato was okay but standard. Hubby’s soup was 2days old but the salad was good. Overall not something we’ll repeat.
— No gluten-free information on the menu
Gluten free items are marked on the same menu. Lots of options from pizza, buns, and seafood.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
Love this chain! Always good about making sure my food is safe.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Somewhat
— Some
— Excellent
I can’t speak for anyone else’s experience but…My daughter has celiacs so eating out is a struggle, especially on the road. We picked BJ's bc they have gf buns. But they went above and beyond for my daughter. Our server Deja HANDCUT her French fries and then oven cooked them so there was no cross contamination with the fryers and had their manager cook her onions and mushrooms bc the kitchen was busy and she wanted to make sure it was right. I couldn't have asked for a better server or food for her!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I love their burgers/sandwiches. The server did warn me that the fries are cooked in a shared fryer, but it didn’t make me sick. So I guess they must change their oil out frequently or something.
— Somewhat
— Most/All
— Excellent
I really love BJ’s as an easy place to eat out. They’re super knowledgeable about gf things and while I didn’t ask about specific practices, as soon as I said I had celiac’s, the server reassured me. And honestly the food tastes great. I had a burger and the gluten-free pizookie and it was delicious! My ice cream was even served from a brand new package to be extra safe. Didn’t get sick, would definitely come back.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Gluten Sensitive Option items marked on menu (appetizers, salads, entrees). Gluten free buns available for burgers. Gluten free pizza option. I had a Strawberry fields chicken salad with balsamic vinaigrette. It was average good.
The service was horrible, we felt like we were at an invisible table. The large group that arrived well after we ordered received their food before ours. And our 3 orders came out piece meal from the kitchen. We had to ask multiple times for items we ordered, for refills and for our change once we paid the bill.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Average