Black Rock Bar And Grill

2 ratings
$$ • Restaurant
3195 28th St SE
Kentwood, MI 49512

Top Reviews


Not celiac

Overall Rating

Review


Lots of GF options on the menu. Server was great and asked questions regarding my gluten intolerance.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


This was a nightmare of a dining experience. I have celiac disease and was really excited to find out that they had a gluten-free menu. I asked the server a few questions and let her know right off the bat that I had celiacs and she had no clue about any of the questions that I asked her. She was willing to go back and talk to the kitchen staff and ask them a few simple questions about food preparation and the menu, which was nice. We specifically ordered two appetizers of the gluten-free menu. The waitress had already told us that there was no gluten-free bread in the restaurant so when the sizzling shrimp came out with bread all over it I was a little bit confused. The bread was not gluten-free. The other appetizer that I put up a picture of is the spinach and artichoke dip. It came with tiny little, diced up pieces of carrots and celery that were too small to dip into the dip. We called the manager over and he apologized and brought us regular size celery That my family was able to dip into the spinach artichoke dip.I decided not to try the dip. At this point I realized it would be pretty foolish for me to eat anything at this place. It seemed great in concept but the kitchen staff seems absolutely incompetent. If you have allergies or celiac disease I would absolutely not eat here. The manager was apologetic and looked embarrassed but that doesn't going to stop somebody from getting really sick.

Celiac friendly?

No

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Cider

Categories

  • Bar
  • Late Night
  • Restaurant

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Reviews of this Chain

Celiac

Overall Rating

Review


I had steak and baked potato and both were very good. However, even though waitress was informed of gluten allergy the steak was served with a glutinous sauce on the side. I questioned and she knew it was not good for me and removed it right away. So, as always, be vigilant and careful. But no reactions from the meal.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Waitstaff was helpful but did make a mistake in giving me sauces that were not gluten free, (i didn’t eat these because it looked suspicious)- but when I asked him to double check he did so kindly, and apologized to me and removed the gluten containing sauces. I was very nervous after that, but ate steak and shrimp on the grilling rock provided, side of mashed potatoes and green beans, and all was delicious. I’m a very sensitive celiac and did not get sick! Took one star off for the sauce mishap, and because no desserts, but overall great steak and I would go back!

Celiac

Overall Rating

Review


Been here multiple times and never had an issue. Shrimp, scallops and filet are great. Loved their mashed potatoes and wedge salad.

Overall Rating

Review


Waitress suggested Guinness when I asked if they had any gf beer. Then brought out our food, a friend ordered a regular version of what I ordered and the waitress gave me attitude when I asked if the soy sauce was gf, because it stated they had a gf version. Staff uninformed and did not care. Will not eat here or recommend!

Celiac

Overall Rating

Review


They have a separate gf menu and it can all be made celiac-safe! Our waitress actually informed me that there is a chef in their kitchen who has celiacs too! Before I said anything, the waitress was quick to mention that she can have everyone cooking my meal change their gloves. So reassuring to know that the person cooking my food knows the right precautions to take. Had their delicious spinach artichoke dip with carrots/celery for an appetizer. I got a 6 oz. sirloin with jumbo shrimp, mashed potatoes and asparagus. I love cooking my own steak because every bite is hot. So impressed with how knowledgeable they are and how well everything was handled in the kitchen. I will be coming back. :)

Celiac friendly?

Yes

More Info