Update--the last several times I went, the staff was not close to careful about cross contamination and the quality seems to have gone way down since it opened. My brother and his wife still love the regular pizza, but as the site says, don't eat here if you are a Celiac--too risky!
App made me give it one star but it definitely does not deserve any stars. They have major cross contamination issues. Not for people with celiac disease.
The quality has changed here. The past three times here I personally watched them contaminate the pizza but placing the cooked pizza right on top of a wheat pie. Manager couldn't care less. STAY AWAY IF YOU HAVE CELIAC! They have GF pizza but their employees don't follow the company procedures. They lost a good customer
The GF pizza is very good. The best I have had outside my home while making my own. The servers ask if you want a glove change. They sometimes pull sauce and cheese from a designated area but I've seen them grab the cheese from the common bin. As a Celiac I have to watch very closely and give most employees directions on how to handle my pizza. For instance they can't throw my GF pizza on the table prior to placing it in the oven,. The table is full of flour and it flies into the air when they plop it onto the table. So, a bit of guidance is needed. I ask to place my pizza straight into the oven, this works. Great pizza one of my favorites!
Probably the best gf pizza I've ever had and the first place I've ever been where they ask if they need to change their gloves. Super nice staff and I'm definitely gonna be coming back soon!!
I always get the GF build your own pie, with every toping, except olives. And it is amazing. Fresh ingredients and large selection of toping makes this my go to place for pizza, every time.
Loved it! The crust is extremely thin, but nice and crisp. Was asked if I needed gloves changed as soon as I said I needed a gf pizza. Toppings and sauces for gf pie were in a separate area and the pie was made on a separate pan. Oven was swept out prior to putting the pizza in and pizza was put way in back. VERY careful!
The pizza is absolutely amazing and extremely celiac friendly
I tried Blaze Pizza for the first time. Jon made my Gluten-Free pizza from start to finish. He used fresh pizza sauce and toppings that had not been on the line. He even went to the back for toppings that weren't readily stored below the line. He used clean utensils and freshly changed gloves. All gf pizzas are cooked in special liners so they don't touch the oven floor. The end of line staff knew to use a clean cutter to cut my pizza. It allowed my to enjoy a nice dinner out with family. After our meal, I made sure to thank Jon personally. He stated his daughter has Celiac and understood how carefully food needs to be prepared.
They have a gluten free crust and will do a glove change upon request. They cook the pizza on a mat and will use a separate pizza cutter. Ask them to put sauce on your crust from the end of the line to avoid cross-contamination.
The piazza wasn't that good. T g e didn't change their gloves and were not very knowledgeable about their products, as far as what us GF and what was not. When we asked to speak to the manager we waited 5 minutes with him walking back and forth in front of us, until he responded. When we asked him about his employees education on their GF products, "He said the employee just misunderstood the question." I would not recommend this establishment whether you are a Celiac or not.
These guys do an AMAZING job of keeping everything separate! Their pizza is delicious, they're very friendly and accommodating and are very careful to ask if it is an intolerance or Celiac's, which I appreciate. Fantastic people and great food! I felt very safe there and will definitely be coming back again.
GF Pizza is delicious, and the concept of this chain is fresh, but be aware of a few risks of potential cross contamination. The plates to press the dough, little metal order numbers that travel with your pizza and may also touch your uncooked dough (reused and probably not washed), the pizza cutter used to cut all pizzas, and the gloves in case not changed. Nice to see the separate GF sauce and dedicated ladle, but beware of other risks if intolerant.
Ate here 3 times until I put together that me being sick for 3 days after was from the pizza. I only got sauce and cheese, save yourself the terrible pain that comes with eating here. I just thinking being celiac and eating fast food will never mix.
May of 2017, was my first experience with Blaze Pizza. My son goes to college in Des Moines and had told us about the great service and gluten friendly atmosphere at Blaze. When we went down to help move him home for the summer, we went there for lunch and I can't say enough about the quality food and service. They took great care to make sure that I had no cross-contamination of gluten. We will definitely go there again and I only wish there were one closer to our home
Blaze Pizza in Des Moines refuses to clean their surface to prevent cross-contamination. They were extremely rude when I said a paper towel is simply spreading the crumbs. Do not eat here!!
They offer gluten-free pizza crust. However, even with the fancy call out for glove changes and a special container for the sauce, they baked the pizza bare where the other pizzas are, used the same board, cutting stand, and cutter as wheat pizzas. Expect cross contamination here. Also, the crust was horrible, and they burned it. They did not offer to replace the burnt pizza.
Every effort was made to keep me gluten free. Protective cover on my GF crust when the dough was pressed. Manager actually assembled my pizza. All toppings are GF, except the meatballs. Person who did the cutting changed his gloves and got a fresh clean pizza cutter for my pizza. Tasted great. I will go back.
Our church youth group stopped here recently. I happened to be in line right behind our one student who has celiac disease. As soon as John asked for gluten-free crust, the young man helping him said, "Do you want a glove change with that?" and the prep guy immediately started cleaning the surface where they prepare the crust. The manager told me later that they pride themselves in serving customers with special dietary needs and that the young man who helped us was a new employee. I was impressed that a new employee would be so well-versed in gluten-free options. Plus the pizza came out fast and was delicious!
They have gluten-free crust, and it's affordable. You can get a standard pizza, any topping you want on GF crust for around $11.00. It is a shared cooking environment, and a shared oven. The crust was okay, but there are other restaurants with better crust. Their crust was very thin and soggy. The crust wouldn't even hold the toppings on my pizza.They have horrible customer service. This was my first time eating at this restaurant (and location). I ordered online. I went inside to see the cashier, and when I walked in NONE of the employees greeted me or made eye contact. They was no acknowledgment that a customer even walked in. I then went to the online order section, and waited behind one woman. Another man came up from the right of me, from the Order Inside Line. When it was my turn, he then tried to cut in front of me. I said I was actually next in line. The cashier asked me 1 question, there was no other communication. When I signed me receipt she then turned to the man who tired to cut in front of me and apologized to him! She then cooked his pizza first, and I waited for another 5 minutes after mine was supposed to be ready. Not to mention, I am concerned about health department codes! When I opened the box, the pizza was sitting directly on top of my printed receipt from the restaurant! I have no idea how many hands touched that receipt, where it has been, or if the ink was even dry and she put my pizza directly on top of it!
Their gluten free pizza is delicious!!
Not the best at making sure no cross contamination. Not consistent in using sauces and instruments from nongf pizzas on GF pizzas. also watch the oven, use the same instruments to move, pop crust bubbles on pizzas in the oven. had a reaction last time I went.
Very tasty pizza with super-thin crust. The lady helping me was wonderful. I didn't even have to ask her to be careful about cross-contamination. She began cleaning everything before I had the chance to ask! They use a special pan liner and cutting wheel. Would definitely eat here again.
When I watched them handling the pizza in the oven I noticed cross contamination between my pizza and others. It was very busy when I went so there wasn't much room in the oven to keep my pizza separate. I would be cautious here if you have celiacs.
My family and I have been here many times since me and my brother were diagnosed and each time they have been very knowledgeable about celiac. I've never had any problems and this is definitely one of the best experiences I've had since being diagnosed.
Great Gluten Free Crust! They will change gloves! Vegan cheese as well. They cook the Gluten Free pizzas on separate mats. Very attentive and careful when preparing my pizza.
They have the best gluten-free pizza crust we have had! They ask if it's a preference or an allergy. They changed their gloves and have a separate sauce if you say you have celiac. I asked them to use a new cutter and they did. if you communicate with them it was a great eating experience. My daughter says she has a new pizza place! $9.95 for the gluten free crust with unlimited toppings.
There is a dedicated press for GF crusts, a separate covered container of sauce (with separate ladle) and separate pizza slicer. GF crusts go into the oven on a separate mat so as to minimize risk of contamination. Staff also changed gloves before making my pizza.
So fast & staff super friendly! Great GF pizza!!!!
This place is awesome! They do a glove change before making a gluten free pizza and have separate sauce so no cross contamination. It was absolutely delicious! Don't let long lines change your mind. The line moves fairly quickly and it is worth any wait!
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