Dedicated gluten-free dough, utensils and pizza press. They changed their gloves and cooked my pizza on a separate pan so there was no cross-contamination. Great option for celiacs!
Took good care of my needs. Used sauce from separate container....and the pizza was excellent.
This place is amazing, they take all precautions when it's GF. First question they ask is allergy or preference. Very knowledge Great Pizza and reasonable price
Not celiac friendly. They press the GF pizza rounds on the same equipment as the gluten containing versions. Pizza also isn't that good. Save yourself a trip.
When they first opened they were great. now I've seen them use the gluten free dough press for gluten dough during busy rushes. Recently my husband picked up a gluten free pizza for me but I'm pretty sure it wasn't gluten free dough. It looked like a regular pizza. I thought about not eating it but it was marked gluten free. Five minutes in I had stomach pain like I haven't had in years. stay away if you're sensitive to gluten. They advertise gluten friendly options but they are no longer safe!
They have all the right GF procedures in place and 99% of staff know them. Sometimes newbies seem a little overwhelmed, but they know who to ask for help. I eat here like twice a month (or more) and have had excellent experiences each time. Christina is especially awesome at GF!!
This place is awesome! Very attentive to our needs. One of the managers came out to speak to us while we were eating, and I really appreciated her taking that time to do so. We have 4 family members with gluten sensitivities and none of us have gotten sick afterward.
Do not go here if you have celiac disease. They were not careful in cooking my pizza. They said they would bake it on a matt but forgot. They cut all pizzas with the same pizza cutters. Not a place for celiacs!!! Beware!!!
The pizza is not bad. They have a gluten free crust, if you catch them on a day that they decided to stock it, but they are NOT CELIAC FRIENDLY. Most of their employees are kids and they do not train them for cross contamination concerns. The equipment is not gluten free, and they do not clean it to prevent cross contamination.
Blaze Pizza in Ames has an allergen list and gluten-free pizza crust. All of the toppings are gluten-free except for the meatballs. Blaze Pizza does a great job about changing gloves. The pizza is kept on a red mat indicating gluten free so it never touches the same surface as flour. The pizza cutters are also specifically only used on gluten free pizzas. Great service - everyone took extra precaution to ensure my meal was safe of cross-contamination. Reasonably priced pizza too.
The toppings are delicious and you can add as many as you want. When I went to this location yesterday, they used the same dough press for my crust as the gluten crusts. I asked them to do it over and noticed that the gluten free dough is pressed onto a special plate, but I'm uncertain as to the status if the press part. They started to use the same sauce and ladle for my pizza as the gluten ones. I stopped them an the worker went for help from a manager and then took out a new sauce container. Next time I will go at an off hour and speak to the management. I'm not confident that this location follows good procedures and that I didn't get some cross contamination. Use caution
The staff was knowledgeable and very friendly! As soon as I put in my order for a gluten free crust they changed their gloves and pulled out new uncontaminated ingredients for my pizza. Mine was cooked on a specified tray in the oven and cut with a fresh pizza cutter. I always appreciate staff that take the time to go above and beyond for my disease but even besides that they were so friendly it was contagious. Definitely coming back!!
I tried Blaze Pizza for the first time. Jon made my Gluten-Free pizza from start to finish. He used fresh pizza sauce and toppings that had not been on the line. He even went to the back for toppings that weren't readily stored below the line. He used clean utensils and freshly changed gloves. All gf pizzas are cooked in special liners so they don't touch the oven floor. The end of line staff knew to use a clean cutter to cut my pizza. It allowed my to enjoy a nice dinner out with family. After our meal, I made sure to thank Jon personally. He stated his daughter has Celiac and understood how carefully food needs to be prepared.
They have a gluten free crust and will do a glove change upon request. They cook the pizza on a mat and will use a separate pizza cutter. Ask them to put sauce on your crust from the end of the line to avoid cross-contamination.
Asked if I wanted gloves changed. Cleaned the dough press, then changed gloves. However toppings are shared which is a risk for cross contamination. Although they are careful, with shared equipment and toppings I would not call it safe for celiacs.
The piazza wasn't that good. T g e didn't change their gloves and were not very knowledgeable about their products, as far as what us GF and what was not. When we asked to speak to the manager we waited 5 minutes with him walking back and forth in front of us, until he responded. When we asked him about his employees education on their GF products, "He said the employee just misunderstood the question." I would not recommend this establishment whether you are a Celiac or not.
Update--the last several times I went, the staff was not close to careful about cross contamination and the quality seems to have gone way down since it opened. My brother and his wife still love the regular pizza, but as the site says, don't eat here if you are a Celiac--too risky!
These guys do an AMAZING job of keeping everything separate! Their pizza is delicious, they're very friendly and accommodating and are very careful to ask if it is an intolerance or Celiac's, which I appreciate. Fantastic people and great food! I felt very safe there and will definitely be coming back again.
GF Pizza is delicious, and the concept of this chain is fresh, but be aware of a few risks of potential cross contamination. The plates to press the dough, little metal order numbers that travel with your pizza and may also touch your uncooked dough (reused and probably not washed), the pizza cutter used to cut all pizzas, and the gloves in case not changed. Nice to see the separate GF sauce and dedicated ladle, but beware of other risks if intolerant.
Ate here 3 times until I put together that me being sick for 3 days after was from the pizza. I only got sauce and cheese, save yourself the terrible pain that comes with eating here. I just thinking being celiac and eating fast food will never mix.
May of 2017, was my first experience with Blaze Pizza. My son goes to college in Des Moines and had told us about the great service and gluten friendly atmosphere at Blaze. When we went down to help move him home for the summer, we went there for lunch and I can't say enough about the quality food and service. They took great care to make sure that I had no cross-contamination of gluten. We will definitely go there again and I only wish there were one closer to our home
Blaze Pizza in Des Moines refuses to clean their surface to prevent cross-contamination. They were extremely rude when I said a paper towel is simply spreading the crumbs. Do not eat here!!
They offer gluten-free pizza crust. However, even with the fancy call out for glove changes and a special container for the sauce, they baked the pizza bare where the other pizzas are, used the same board, cutting stand, and cutter as wheat pizzas. Expect cross contamination here. Also, the crust was horrible, and they burned it. They did not offer to replace the burnt pizza.
Every effort was made to keep me gluten free. Protective cover on my GF crust when the dough was pressed. Manager actually assembled my pizza. All toppings are GF, except the meatballs. Person who did the cutting changed his gloves and got a fresh clean pizza cutter for my pizza. Tasted great. I will go back.
Our church youth group stopped here recently. I happened to be in line right behind our one student who has celiac disease. As soon as John asked for gluten-free crust, the young man helping him said, "Do you want a glove change with that?" and the prep guy immediately started cleaning the surface where they prepare the crust. The manager told me later that they pride themselves in serving customers with special dietary needs and that the young man who helped us was a new employee. I was impressed that a new employee would be so well-versed in gluten-free options. Plus the pizza came out fast and was delicious!
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