The staff is generally well trained. This location is a corporate store, so their practices are really good for celiac. I love the gf pizza, so does my husband and he’s not gf.
I will never forget the day I got glutened from this blaze location. I was crying from the pain for three hours, unable to move. NOT SAFE. They do not take as many precautions as they claim.
They do have a gluten-free pizza crust but the machine that they press the dough with is also used with regular dough that is not gluten free and it is not clean properly therefore it is contaminated.
This may be the best gluten free pizza I’ve ever eaten! The staff is very knowledgeable and took every precaution with our food. They changed gloves and used separate utensils. The pizza is cooked so it shouldn’t touch any other items. The pizza crust is fantastic and all the ingredients are fresh. The drink options are also great with pure cane sugar sodas and fresh juices. Great place!!
Great food! The staff is awesome but their process needs improvement if they hope to be celiac friendly. They will do a glove change if asked, but the contamination issue comes with the plating process. At this point they do not change their gloves even if the pizza is marked as glove change needed. If you want to keep it celiac friendly make sure you give their plater a heads up or they wont pay attention.
Decent price great taste, fun to build. But...they do not understand gluten free at all. I watched a guy scrape sauce off gluten dough back into the container then try to put that on my pizza. If they could trainee gluten free awareness and procedure better they would be awesome....and add desert pizzas that can be built on the gluten free dough.
The staff is amazing! They have a dedicated area for the gluten free dough, they use dedicated silicone pads in the oven and on the line, and they have separate condiments and utensils all to prevent cross contamination! They’re fantastic and I have not gotten sick there even once!
Ask for gf allergy, ask for what you want and watch carefully. You will get a pain free, reaction free, yummy pizza. This is one of the few places I can eat safely since moving to the area. One of the ladies who works here is celiac. Great experience!
Cross contamination here. they changed gloves, but then handed off to someone else to finish. Used all of the same containers including the sauce and spoon which swirled all over the gluten crust. Would definitely not recommend for someone with celiac. But since it's made right in front of you, you know what you're getting into!!
Staff was reasonably knowledgeable & very accommodating. They immediately changed gloves and even remade the pizza when they accidentally used ingredients and cheese from the front (they could be contaminated by previous employees, so best to get toppings from a fresh container). Overall — great service, Delicious, & my daughter did not get sick(celiac)! Highly recommend!!
NOT a safe place for those with celiac, in my opinion. They will change their gloves for those with celiac. They press their dough (both GF and regular) on the same dough press machines, without cleaning between. Their toppings are GF, but they use the same toppings for those with celiac or not, so after handling regular dough, the put their hands in the cheese, meats, veggies, etc. They do use a sauce from the end of their line that has a cover over it instead of the open sauce on the line. They bake their pizzas in the same brick oven directly on the surface regular pizzas sit on. They remove the pizzas with same paddles as regular pizzas. They place all pizzas (GF and reg) on racks after removing them from oven while they wait for cutting. Pizzas were overlapping and crowded, plus crumbs were all over. They cut the GF pizza with the same cutter as the regular pizzas. They were very friendly, but unfortunately, I do not feel they offer a celiac safe pizza.
Great Pizza, caring and knowledgeable staff. I have eaten here several times. They do have Gluten free dough and actually ask you if you want gluten free "just because" or due to an allergy. If an allergy , they will change gloves, and use all separate tools for handling, cutting and even put it in a separate part of the oven - with something under it so it doesn't even touch the oven... but is still made and cooked in under 5 minutes. They also offer a gluten free sauce, even vegen cheese and several toppings that are gluten free and even dairy free. They also offer a nutrition list on their web site so you can see for yourself. They do offer desserts, but I am not sure if they are gluten free, but know they are not dairy free so I didn't ask any further. I know there are some things that are not gluten free, but if you ask you will be fine and likely go back again. They also seem to get new staff a lot but always make sure that a knowledgeable staff member is with someone new. I have eaten there several times and never had a problem. Tonight they actually by accident gave me the wrong pizza. There were two people with the same name, and both of us had ordered gluten free pizzas. When I got home and saw it was not my pizza, I went back. They gave me my original pizza and made a fresh new and hot one for me free. Of course they apologized several times. That is what customer service should be. On top of everything, the price is very reasonable although there is a $2 up charge for a, gluten free crust.
I had a terrible experience here. The staff were not upfront or knowledgeable. My first server said everything on the menu was gluten free and then he changed his mind and listed several items that are not gluten free. My second server then proceeded to put blue cheese on my pizza. I was nervous about cross contamination the whole time because there are croutons in the salad on the bar. The staff seemed really sloppy in their use of all ingredients.
I told the staff I needed a gluten free pizza for an allergy. She changed her gloves and wiped down the crust machine but it didn’t look like she used anything but a paper towel to wipe it down. She then used the regular container of oil to stop the crust from sticking. She did get pizza sauce from a separate location and it looked like the crust was cooked on top of something to prevent it from touching the oven. I do not think enough precautions were taken and I felt it not to long after eating.
I am on a low FODMAP diet and I can eat a real meal there! It’s great. I usually get their $5 Half pizza with gluten free crust, mozzarella cheese, bell peppers, turkey meatball, grilled chicken, and spinach! The crust is very finicky and sometimes it takes them a minute to prepare it but it’s delicious
They have a gluten free crust. It tastes super good and would be great for someone who isn’t super sensitive or isn’t celiac. They do change gloves but it’s all from the same line. I was concerned as I watched my pizza go down the line but ate it anyway and now I’m sick.
Blaze Pizza can accommodate gluten-free dietary needs. The dough is kept on a red/Black mat throughout the process. There is a dedicated gluten-free marinara sauce and pizza cutter. All of the meats and cheeses are gluten free except for the meatballs. There is also a dedicated gluten-free pizza cutter. Can’t beat $11 for unlimited toppings. Their lemonade is also fantastic. There have been times though where I have to monitor the entire process to ensure there is no cross-contamination.
I got sick after going here. I have Celiacs. They change gloves and switch out the pans, but all the toppings are inevitably cross-contaminated since they don’t use spoons or tongs. It is not safe for Celiacs.
Everything was going well until the very end. My pizza was cut with the same pizza cutter as the regular pizzas and the guy at the end didn’t change his gloves. The pizza looks great and I’m sure it’s delicious (I didn’t eat it) just not safe for a celiac! I didn’t have high expectations when I went in. Just thought I’d give it a try
I ordered the White Top pizza on their GF dough. The person taking my order asked if I needed a glove change. I said no because I don't have celiacs, but appreciate that they knew to ask that. He still changed his gloves. The pizza was completely customizable and reasonably priced. They seem to have a dedicated pizza cutter also for the GF pizza.
I specifically requested Gluten free, the girl who turns out was the shift leader even asked if it was "a preference" to which I replied it was not and it would cause severe illness. The girl then took the gluten crust off the paper and then walked away. She told someone else about it and then another person came over put in gloves and proceeded to rub her hands all around in the flour that was on the preparation area. I then told them to forget about it because they were too dirty and were contaminating my food. I stood there for 10 minutes trying to pay for my sons regular pizza and a couple drinks, but the employees kept ignoring me.
This is one of my favorite places to buy gluten free pizza. Today, they did were out of gluten free dough. To and insult to injury, the immature young ladies where helping my brother in law, laughed at his hiring impairment! I told the cashier and she blew the complain off. So if your looking for a disappointing meal experience and for staff to laugh at your disability, this is the place for you.
I like their pizza, and have actually never gotten sick from it, but I recommend watching them carefully and making sure they change there gloves so that there is no contamination. Twice I have had to have my pizza remade because my original pizza had been placed below a gluten pizza, or slid of the gf sheet when it was put on the cooling/cutting rack, so I just advise people to be careful.Even though I have had a few instances here I continue to come back because I really do like the pizza
Corn, wheat, soy, shellfish and peanut allergy. Staff amazing and very attentive to switching gloves. Loved it.
I'm intolerant of dairy and wheat, but don't have celiac. I've never had problems at Blaze! I also love that they have both goat cheese and vegan cheese for pizzas.
The staff was very friendly and offered a glove change up front. They used a mat so my GF pizza wouldn’t touch the oven used by the other pizzas. To finish it off, they sliced the pizza using a separate cutter (seemed pretty conscience of cross-contamination).
Do NOT eat there if you are a celiac!! They have a sign there stating their dough does have potential to cross contaminate but we still gave them the benefit of the doubt and ordered. They still use same surface, same utensils, etc.. They stack the pizzas before putting in oven which is taken out by the same utensil. They are laid on the same surface to be cut. The workers were REALLY rude when I told them nicely that the pizza was really not gluten free any longer. I had already paid and was taking it but they needed to change their process. Honestly it’s a bunch of young kids working there and they could honestly careless if you have an allergy. They truly thought I was an inconvenience. I had to ask them to remove my daughters pizza out of under a persons pizza that was not gluten free.
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