Blaze Pizza

3 recent ratings
$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

892 Foothill Blvd #5A
San Luis Obispo, CA 93405

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I have to be very careful of cross contamination when I eat here. They use the same spoons, pizza cutters, gloves, etc. for all of their pizzas, gluten free or not. While their gf crust selection is nice, the cross contamination is hard to avoid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago read full review

Celiac

Overall Rating

Review


My Celiac son orders from here a lot. No issues at all and follows the right process for gluten free orders

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Walked in and the guy had NO idea what to do for celiac. After explaining needs about surface/gloves etc, he just took off his gloves and put new ones on while touching the old gloves (no hand washing, no flipping inside out). Then they refused to grab toppings from fresh containers. I have never felt so uncomfortable in a restaurant and immediately walked out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I had the white top pizza on a GF crust and it was delicious! Very flavorful. I also experienced great customer service. I gave five stars because of the great taste and service, and I didn’t have any reactions after eating here.

I am celiac and pretty sensitive so I think this is safe. However, I will tell you that there is a high risk of cross-contamination and that could worry some people. I was worried, too, until I saw the number of precautions they take. I asked the girl who took my order if she would change her gloves before handling my crust. She very willingly agreed and wrote “glove change” on my order. The guy who actually handles my crust not only changed his gloves but also cleaned the press they use to shape the crust. And he had a special mat to cover the wooden board they use for baking the crusts. Every person who touched my pizza changed their gloves. And the guy who cut it used a GF cutter, clearly marked with a red handle.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


If you are highly sensitive to gluten I would recommend avoiding this location. When you order, you are asked if you are ordering gluten-free due to an allergy or due to lifestyle. Unfortunately, this gives the impression that if you have an allergy they can accommodate. But after alerting employees to my son’s allergy (celiac), and after watching the entire process they used for making the pizza, I had to ask for a refund.

There are multiple points for potential cross contamination. First, in making the crust, they use the same press for the dough that is used for the wheat dough crust. Initially the employee used a damp paper towel to wipe off the bottom half of the press, as if a little “wipe” down would suffice. When I asked about the top half of press I received a blank stare, then the realization that there were two points of contact set in and they started wiping off the top.

The second point of cross contamination is in the toppings. They did have a segregated reservoir of sauce just for GF pizzas, but I had to stop them from accidentally using the regular sauce. The rest of the toppings were used commonly across all pizzas. Ahead of us I watched an employee make a regular pizza, lightly dipping their fingertips into the sauce she had already smeared on the pizza as she spread cheese around. She then reached in to grab more cheese, visibly leaving sauce on the remaining cheese. The employee making my son’s pizza then grabbed the cheese with the sauce on it. I had to ask that they grab some different cheese to avoid the potential contamination. I could not tell how safe the other toppings might have been.

The third point of potential contamination is in the pizza oven. They placed the pizza on a special mat and cooked it along with the other pizzas. But with all the turning and sliding around the base of the oven, there is a lot of room for error. Finally, when they tried to remove my son’s pizza from the oven, it partially slid off the mat, sliding along the oven surface. When I pointed it out, the employee shrugged and started to plate it for cutting. That’s when I asked for the refund.

The fourth and last point of potential contamination that never got a chance to come into play, is from the cutting wheel. They do have dedicated GF wheels, but I watched as an employee set it on a contaminated surface. When I pointed it out, they said, “oh,” picked it up, and placed it back in the GF cutting bin that was off to the side. Grrrrr.

I’m sure the proprietor has the best intentions offering gluten free options, but execution is poor and I advise anyone with an allergy to keep a close eye on what is going on.

This lack of quality control is really a shame, because I am not GF and the standard pizza I ordered was fantastic. I ended up taking my son to another establishment, however.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Love Blaze! I choose not to get sauce because they use the same ladle. They have vegan cheese as well. Good gf pizza. I've never felt sick after eating here. Multiple locations, I always go if there's one in a city I'm visiting.

Updated 6 years ago read full review

Overall Rating

Review


I love Blaze. They're as safe as possible with their gluten free crusts, though I'm not sure it's up to celiac standards.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Great pizza and atmosphere! Fast and fresh. Probably not ideal for celiacs as the press used to create crusts was merely wiped down with a paper towel before forming my crust. Staff was careful about changing gloves and using utensils dedicated to GF.

Updated 7 years ago read full review

Overall Rating

Review


Glove change and the gf dough is followed by the person who changed their gloves right in front of you, you watch them make it all the way down the line! Gf crust is great! And they give u as much toppings as you wish. They use a back part of the fire oven for gf and glove change when it comes out, use separate/special order liners for gf to show it. And separate cutting utensils for handling after! Very great control in a pizza place w/ gf dough being pressed right in front of you!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I have been to Blaze restaurants that use precautions in preparing GF pizzas. This isn’t one of them. We ordered 2 GF pizzas for my daughter and I, and the fellow (not his fault, obviously had no training) took two of the cooking discs out of a pile of flour from the regular station. He put our GF dough on top of the flour covered discs. We apologized for the inconvenience and left. Blaze is in general a terribly run franchise system. Very disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Celiac

Overall Rating

Review


They have great gluten free crust. It’s especially good if you ask for it well done as it helps get it more crispy. They are pretty good at changing gloves and asking if it is an allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


This location had been good in the past and made sure to take precautions including getting fresh toppings but not so great the past year. I’ve tried multiple times to go back and every time over the past year, I have walked out without ordering as they make me extremely uncomfortable. Every time I go they have a change in staff. When I ask about celiac friendly, they advise they change their gloves, have a gf dough, and have a separate “allergy” sauce, but they WILL NOT use separate toppings. So therefore you will be glutened. When I’ve inquired but getting fresh toppings they have advised they can’t do that. If you try this place be TAKE CAUTION.

Overall Rating

Review


They offer a Gluten free option but sadly there's a high risk of cross contamination. There are very few employees that care enough to acknowledge your celiac concerns and use ingredients separate from the front counter. I've been to this location twice and the 2nd time was the awful experience that made me stop going.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

Overall Rating

Review


Excellent pizza! I had the regular GF crust and it was quite tasty. I also have to give them credit for switching out the crust twice when they pulled them out and they had small rips in the bottom. They said it was already fragile, so they wanted a good one. Excellent customer service!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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