Blaze Pizza

I have to be very careful of cross contamination when I eat here. They use the same spoons, pizza cutters, gloves, etc. for all of their pizzas, gluten free or not. While their gf crust selection is nice, the cross contamination is hard to avoid.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

My Celiac son orders from here a lot. No issues at all and follows the right process for gluten free orders

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Walked in and the guy had NO idea what to do for celiac. After explaining needs about surface/gloves etc, he just took off his gloves and put new ones on while touching the old gloves (no hand washing, no flipping inside out). Then they refused to grab toppings from fresh containers. I have never felt so uncomfortable in a restaurant and immediately walked out.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac friendly?

Yes

I had the white top pizza on a GF crust and it was delicious! Very flavorful. I also experienced great customer service. I gave five stars because of the great taste and service, and I didn’t have any reactions after eating here.

I am celiac and pretty sensitive so I think this is safe. However, I will tell you that there is a high risk of cross-contamination and that could worry some people. I was worried, too, until I saw the number of precautions they take. I asked the girl who took my order if she would change her gloves before handling my crust. She very willingly agreed and wrote “glove change” on my order. The guy who actually handles my crust not only changed his gloves but also cleaned the press they use to shape the crust. And he had a special mat to cover the wooden board they use for baking the crusts. Every person who touched my pizza changed their gloves. And the guy who cut it used a GF cutter, clearly marked with a red handle.

Celiac friendly?

Yes

If you are highly sensitive to gluten I would recommend avoiding this location. When you order, you are asked if you are ordering gluten-free due to an allergy or due to lifestyle. Unfortunately, this gives the impression that if you have an allergy they can accommodate. But after alerting employees to my son’s allergy (celiac), and after watching the entire process they used for making the pizza, I had to ask for a refund.

There are multiple points for potential cross contamination. First, in making the crust, they use the same press for the dough that is used for the wheat dough crust. Initially the employee used a damp paper towel to wipe off the bottom half of the press, as if a little “wipe” down would suffice. When I asked about the top half of press I received a blank stare, then the realization that there were two points of contact set in and they started wiping off the top.

The second point of cross contamination is in the toppings. They did have a segregated reservoir of sauce just for GF pizzas, but I had to stop them from accidentally using the regular sauce. The rest of the toppings were used commonly across all pizzas. Ahead of us I watched an employee make a regular pizza, lightly dipping their fingertips into the sauce she had already smeared on the pizza as she spread cheese around. She then reached in to grab more cheese, visibly leaving sauce on the remaining cheese. The employee making my son’s pizza then grabbed the cheese with the sauce on it. I had to ask that they grab some different cheese to avoid the potential contamination. I could not tell how safe the other toppings might have been.

The third point of potential contamination is in the pizza oven. They placed the pizza on a special mat and cooked it along with the other pizzas. But with all the turning and sliding around the base of the oven, there is a lot of room for error. Finally, when they tried to remove my son’s pizza from the oven, it partially slid off the mat, sliding along the oven surface. When I pointed it out, the employee shrugged and started to plate it for cutting. That’s when I asked for the refund.

The fourth and last point of potential contamination that never got a chance to come into play, is from the cutting wheel. They do have dedicated GF wheels, but I watched as an employee set it on a contaminated surface. When I pointed it out, they said, “oh,” picked it up, and placed it back in the GF cutting bin that was off to the side. Grrrrr.

I’m sure the proprietor has the best intentions offering gluten free options, but execution is poor and I advise anyone with an allergy to keep a close eye on what is going on.

This lack of quality control is really a shame, because I am not GF and the standard pizza I ordered was fantastic. I ended up taking my son to another establishment, however.

Celiac friendly?

No

Love Blaze! I choose not to get sauce because they use the same ladle. They have vegan cheese as well. Good gf pizza. I've never felt sick after eating here. Multiple locations, I always go if there's one in a city I'm visiting.

I love Blaze. They're as safe as possible with their gluten free crusts, though I'm not sure it's up to celiac standards.

Great pizza and atmosphere! Fast and fresh. Probably not ideal for celiacs as the press used to create crusts was merely wiped down with a paper towel before forming my crust. Staff was careful about changing gloves and using utensils dedicated to GF.

Glove change and the gf dough is followed by the person who changed their gloves right in front of you, you watch them make it all the way down the line! Gf crust is great! And they give u as much toppings as you wish. They use a back part of the fire oven for gf and glove change when it comes out, use separate/special order liners for gf to show it. And separate cutting utensils for handling after! Very great control in a pizza place w/ gf dough being pressed right in front of you!

Celiac friendly?

Yes

They DO offer gluten free crust ***BUT*** refuse to work with you to keep your order gluten free!!! The will ONLY use the toppings that are out (& already cross comtaminated🥺) worse reaction ever when I asked them to use fresh gloves! I left without making a purchase.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I really liked this place and felt safe. They put the dough on a mat so it’s not on the same surface as the gluten pizza when cooking it. They changed the gloves and made sure no one touched my pizza with gluten hands. They have a certain sauce just for gluten free pizza. They got ingredients from the bottom that weren’t touched and used a clean pizza cutter to cut my pizza. They didn’t seem to mind accommodating. I apologized for being complicated and they were just like it’s not that big of a deal.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Don’t eat here! I got such attitude on the gluten free ask. The girl was so put out that she didn’t even get the toppings from a clean container. I paid for the pizza and threw it out. I will never go there again!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

I like this restaurant, it provides gluten free pizza, which is very important to my family members, they are allergic to gluten. and it is not easy to find the true gluten free food such as Blaze Pizza

Kenneth

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Went in and ordered a pepperoni pizza with gluten free crust. They asked if it was an allergy or preference. When I said allergy they did a glove change, offered to pull ingredients from the bottom, have a designated red sauce just for gluten free items, and we’re very kind and didn’t act like it was a bother to go through those extra steps. My husband who is not gluten free tried my pizza and said it is no different than his just a little thinner. I’ve ate here many times and will continue to come back!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent