Browns Socialhouse

4 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza
Safety Rating
4 ratings

As rated by the community

160 Elgin St #1
Ottawa, ON K2P 2C4, Canada
Collections
In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


Very open to accommodate and flag as “allergy.” Staff seemed knowledgeable but do note there’s no dedicated fryer, therefore certain items may seem gluten free but are not.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Updated 2 weeks ago read full review

Overall Rating

Review


their gluten free buns were amazing and very fluffy. The staff was accommodating when they were told i had celiac. They let me know that they did not have a dedicated fryer. They had 10-15 gluten free options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Overall Rating

Review


We did take out. Since the notes for what could be gluten free was slightly different on the online menu and the online ordering, we walked down to order takeout in person. The hostess was fantastic. She answered my 11 year olds questions about the gluten free options, talking directly to her, she wanted to know if the GF buns for the burgers were good ones! We ordered one burger meal for a celiac and the cod for someone without but asked to confirm GF so she could share if she wanted. The hostess checked everything with the kitchen, came back to confirm things with us, told us the fryer for the fries was used for non-GF items, checked about packing our food to confirm things would be ok. The burger was fantastic, my 11 year old rarely eats burgers in buns as she finds most GF burger buns just aren’t worth eating and prefers without, however, I got nothing but raving reviews on the burger bun! Cod was potato crusted so she cousin try as well. If we are back in Ottawa we would definitely go again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


Many Gluten Friendly options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 year ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I wouldn't suggest eating here if you are celiac. They don't have a dedicated fryer so I couldn't eat much. I had a burger with a salad and got very, very ill. It could've been cross contamination so I wouldn't go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Staff was very knowledgable about cross-contamination. The server, manager, and kitchen staff were aware of what was safe for Celiac folks. We were told by the manager that very little on the menu would be okay to eat. Basically, the Cowboy salad or Caesar salad without croutons. Both the grill and single fryer were deemed unsafe by staff. Salads are prepared in a separate area. The server did say that some items could be baked instead of fried like the french fries or yam fries, but the manager emphasized that the kitchen was an "open" one and they could not guarantee no cross-contamination of anything other than the salads. This place would be great for those sensitive to gluten, but not Celiac in my opinion.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
  • Reservations recommended
Celiac

Overall Rating

Review


I have been to Browns many times but this was my first coming for Brunch with my family, and the majority of us are celiac. Servers were very knowledgeable about cross contamination and let us know that fryers “may contain” so we were aware. None of us were impacted and overall another great experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Great spot! Staff are great and they have a dedicated fryer! The spicy chicken sandwich is my go to!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
  • Reservations recommended
Asymptomatic Celiac

Overall Rating

Review


They have a bunch of items marked "gluten friendly" on the menu but most are fried in a shared fryer. I am silent celiac as far as I know (at least as of now being GF 5 months) so I can't say whether or not the burger and salad I had was 100% safe. But I was super disappointed that I couldn't order what I wanted and that their menu is deceptively labeled. Also for the price it was okay but definitely not worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner

More Info