Browns Socialhouse

5 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza
Safety Rating
5 ratings

As rated by the community

100-1544 Harvey Ave
Kelowna, BC V1Y 6G2, Canada

Most Recent Reviews


Asymptomatic Celiac

Overall Rating

Review


They have a bunch of items marked "gluten friendly" on the menu but most are fried in a shared fryer. I am silent celiac as far as I know (at least as of now being GF 5 months) so I can't say whether or not the burger and salad I had was 100% safe. But I was super disappointed that I couldn't order what I wanted and that their menu is deceptively labeled. Also for the price it was okay but definitely not worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
Updated 1 month ago read full review

Celiac

Overall Rating

Review


We went expecting an incredible experience based on other reviews and some many gluten friendly items on the menu. We went in expecting to get the chicken sandwich and fries which we were going to turn into a chicken finger and fries dish as that is my 10 year olds favourite, he also has autism and Down’s syndrome so the was going to be a big win after being stuck home on our strict gluten free diet as we were learning about possible options for going out. Needless to say nothing was gluten free, they say that there is possible contamination as usual but a we come to find out that there is no structure for any gluten free prep, the fries are pre fried in the same fryer as everting else and there is no separate fryer for any other food. Luckily we were able to get a steak and Cesar salad for him but was not at all what we were expecting to order also no where near the cost of the sandwich we were going to get. This place should not have their gluten friendly logo on anything that comes out of that kitchen

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Server was very diligent in checking labels of products in the kitchen (icecream, bellini mix) and let me know if it said that it was processed in the same facility as gluten. They were very knowledgeable about dietary requirements and I felt well looked after and safe. Happy to say, I did not get glutened!!!! Highly recommend 👌

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


I went here when I was traveling as I have had a good experience with Browns in other provinces. It was delicious and I did not get sick! The manager brought out my meal.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Overall Rating

Review


Have a number of GF options. Southwest rice bowl and it was very good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


Has an excellent meal. GF is right on Menu so you know exactly what you can order and there is a wide variety.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Simple was one of the best lunch’s ever. Food was amazing and there Gluten free beer was the best I have ever had. The GM even made sure everything was perfect. Our server Ty was so good!! We are coming back soon.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Their menu has some items marked gluten friendly, our server both times went to get the manager so we could double check all ingredients of sauces etc. The manager both times assured us they would talk with the kitchen staff, have all pans and utensils cleaned, and make sure it was safe to eat. No dedicated kitchen space, no dedicated deep fryer, they pan fried the potato crusted fish instead of deep frying. I would feel safe eating here again.

Celiac friendly?

Yes

Updated 4 years ago read full review

Reviews of this Chain

Overall Rating

Review


I spoke with Tina at this Sherwood Park location. They are one of 2 Canada locations (other is Camrose AB) with a celiac program. All servers and kitchen staff are trained and they go beyond a dedicated fryer and GF buns. They have GF batters and sauces like teriyaki. So much of the menu can be GF: burgers, crispy chicken sandwich, rice bowls, crispy cauliflower, nachos, fish tacos (corn tortilla) and so much more. Tina went though the entire menu and there were so many options (including brownie for dessert).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I wouldn't suggest eating here if you are celiac. They don't have a dedicated fryer so I couldn't eat much. I had a burger with a salad and got very, very ill. It could've been cross contamination so I wouldn't go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Staff was very knowledgable about cross-contamination. The server, manager, and kitchen staff were aware of what was safe for Celiac folks. We were told by the manager that very little on the menu would be okay to eat. Basically, the Cowboy salad or Caesar salad without croutons. Both the grill and single fryer were deemed unsafe by staff. Salads are prepared in a separate area. The server did say that some items could be baked instead of fried like the french fries or yam fries, but the manager emphasized that the kitchen was an "open" one and they could not guarantee no cross-contamination of anything other than the salads. This place would be great for those sensitive to gluten, but not Celiac in my opinion.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
  • Reservations recommended
Celiac

Overall Rating

Review


I have been to Browns many times but this was my first coming for Brunch with my family, and the majority of us are celiac. Servers were very knowledgeable about cross contamination and let us know that fryers “may contain” so we were aware. None of us were impacted and overall another great experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Very open to accommodate and flag as “allergy.” Staff seemed knowledgeable but do note there’s no dedicated fryer, therefore certain items may seem gluten free but are not.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

More Info