Buglin' Bull Restaurant and Sports Bar

3.0 stars 3.0 out of 5 7 ratings
$$Bread/Buns, Kid Friendly, Sports Bar, Restaurant
50% of 6 votes say it's Celiac friendly

511 Mount Rushmore Road, Custer, SD 57730 Directions

(605) 673-4477
  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    6 months ago

    I am not the type of person to normally leave a negative review. I call my losses and move on. However, my husband and I have never felt so ashamed. I called the restaurant on Friday, August 4th around 11 AM to inquire about their gluten free items. They are listed on this app as being a restaurant that caters to gluten free. The bartender that answered the phone did state that there are a few items on the menu that are gluten free. Anyone with celiac knows, that can be a salad, a variety of veggies, baked potato, which we always eat. So, being on vacation, I was wondering if they actually have something different to eat, maybe something normal. When I asked if he could tell me which items are gluten free, he told me, "I have a full bar right now and can't help you." I was slightly put off, so we went somewhere else for lunch. However, my husband wanted to try a beer there today. My children and I came in to meet him for a couple of minutes. While he was finishing his drink, we left to go shop. When we left, the same bartender (my husband asked if he was working yesterday afternoon, and he stated yes) said to my husband, "You can't even get a minute for yourself." (Among other comments) The owner was sitting nearby and heard the conversation (which we know was him because he made comments about the establishment making his blood pressure rise). My husband was appalled at the comments and immediately left. Long story short, I would not recommend this restaurant to anyone that has celiac, or any other food allergy. Obviously, we are a nuisance. Head over to Desperado in Hill City. They were amazing and have a wonderful gluten free chili and buffalo burger. Also, for the bartender that made the comments today, family is never a nuisance to us and for you to put your opinion out there, is horrible service, on top of not being able to take a minute to explain a couple of gluten free items on the menu that you stated you have. Don't answer the phone if you don't have the time for polite customer service.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    6 months ago

    Absolutely NOT Celiac safe or friendly. Waitstaff was very rude, would not give us a definitive answer if the food was safe for Celiac or not. Had to ask manager to ask chef if they could cook a simple burger in separate pan with clean utensils - the answer was No. Would recommend for gluten free fad diners only.

  • User profile picture thumbnail
    2 rating
    7 months ago

    They only have GF buns and pizza crust. Pizza was not that good.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    They have a gluten free bun, but more than that, the waitresses know about cross contamination, celiacs, and gluten free options and were able to recommend the bull chips as a side since they have a dedicated frier. Plus the food is good.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    YUMMY!! Had cheeseburger with a GF BUN!!!! Kid friendly, great service.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    1 year ago

    Don't bother. Terrible service and cold food. Didn't seem to understand the importance of gluten-free. Very disappointing.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 years ago

    The hostess assured me that there were some GF options and that the kitchen prepared those foods separately. The waitress confirmed the same. I had a buffalo burger with GF bun. Good food.

Gluten-Free Features

  • Bread/Buns

Categories

  • Kid Friendly
  • Restaurant
  • Sports Bar
Monday
Closed
Tuesday
Closed
Wednesday
11 am - 8 pm
Thursday
11 am - 8 pm
Friday
11 am - 9 pm
Saturday
11 am - 9 pm
Sunday
11 am - 7:30 pm
  • maps.google.com/?cid=16881597974089903288
  • facebook.com/BuglinBull?fref=ts

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