Buona
$ • Italian Restaurant
Most Recent Reviews
I had never been here before so when I went up to the counter I asked the girl if they had gf. The manager was behind her so he said I will go ask. When he came back he said yes. They have gf pitas. They showed me the beef and Au Jus said Gluten Free. They open a new container of au jus so it isn’t cc. They were very nice. I was super happy to finally find a restaurant to eat lunch at.
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Reviews of this Chain
If your have celiac or are extremely sensitive to gluten I would stay away. I went a few times and was told that they can make a gluten free beef and use a different brand new broth bag for dipping the sandwich in the previous times I went. Though, this last time they told me if I want to be safe to make sure I get the vegan beef because they get the meat all from the same pot and they dip their regular bread/sandwiches in that. There’s some contradictions with their protocols, so I’d say it’s unsafe
I’ve been to this location twice. Both times I nearly got glutened. First time I emphasized to the person I had a gluten allergy and they gave me my salad with a chunk of bread on top. I re-emphasized “allergy” and they fixed it, clean gloves and all, so I gave benefit of the doubt, but second time (coincidentally, same person working) I emphasized gluten allergy then they asked if I wanted their usual bread. They made the bowl without obvious precaution so I gave the salads to my non-celiac partner. I think it might depend on your person, but I’m not confident in this location. Buona has been safe at other locations, but this one has just been money lost and crisis averted. Up to you if you want to risk it. They have options and they’re tasty, but just advocate and watch for CC
I spoke with the cashier and asked them what their gluten allergy protocol was and the manager came up and explained it to me. He also hand made my order so I knew it was safe. I only got a beef sandwich on the gluten free pita because the fries are not in a dedicated fryer
I called first and dined at a different location. Staff was responsive. I wanted a Chicago dog before catching a plane. Although the grilled pita they put it in did not compare to a soft poppy seed bun, it was a suitable second place. The nutrition/ allergen fact graph on their website is very informative. They provide several gluten-free options. My order was handled with care.
Not safe, double dipping bread in beef with juice
