Buona

Absolutely delicious GF pita-type bread for the meat sandwich was amazing. But, after I ordered that, I ordered a side salad and the order taker did not think to tell me their salad for some reason has little pasta rings in it ?!?!

I got the gf Italian beef baptized, sweet, & cheeky! Yum!!

When I ordered a sandwich on gluten free bread, the worker informed me that they can't guarantee anything is actually gluten free. Although I did not get sick, I still wouldn't say this place is celiac friendly for those who are even more sensitive than I am. Many "gluten free" options though.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

Multiple options for gluten free. I have asked them to change their gloves when preparing my food. Never once had issues, and I ate their twice. I brought friends with gluten sensitivity and Celiac disease, too. They never had any issues either. Tastes phenomenal!

I had never been here before so when I went up to the counter I asked the girl if they had gf. The manager was behind her so he said I will go ask. When he came back he said yes. They have gf pitas. They showed me the beef and Au Jus said Gluten Free. They open a new container of au jus so it isn’t cc. They were very nice. I was super happy to finally find a restaurant to eat lunch at.

Terrible. Beyond terrible. I get poppy seeds from other buns on my gf bread. I get full gluten cheeseburgers when I order and pay extra for the gf bread. Complete joke. Unfortunately I have to give at least 1 star to post.

GF flatbread is delicious! They have fantastic sandwiches and you can even make pizzas on their gf flatbread!

Change their gloves before they make your sandwich!

Bon appetite! Very delicious sandwich, italian beef, just ask for gluten-free bread;)

I love their GF bread for sandwiches. More of a pita type bread. We visit every time we come to Chicago. I’ve never had a reaction. Staff is knowledgeable and take care to avoid cross contamination

I have had no issues with GF Beef which is on a GF Pita, and quite delicious. The manager has even opened a new beef for me to ensure no issues. I have not tried the fries, I was told quite awhile ago (years) they were not GF, however, I will ask again after reading these reviews.

Staff was knowledgeable, paid attention to detail, went above and beyond to accommodate various food problems. Food was tasty. Staff super friendly!

Great gf bread, would recommend!

You can’t get the Italian beef because the regular bread is dipped into it. However, they have great prepackaged beef and sauce to take home and heat up. They also have My Bread pita that you can bring home or use your own buns. We get he prepacked meat, sauce and peppers and create our sandwiches at home. Just as yummy and we never get sick.

I ordered 7inch beef with hot peppers no cheese.. the bread wasn’t very good and resembled pita bread.. I didn’t get sick,but an hour before eating I did take a pill vitamin that helps if you ingest any gluten. I’ll post a pic. Hopes this helps someone.. As far as I know I’m just intolerant.

Beef sandwich with gluten free pita is really good.

Please be aware that if you have Celiac then you might want to avoid the beef all together. I visited one of these chains recently and was told by the servers that even when ordering a gluten free beef it is still dipped into the beef juice which is crossed with the regular beefs as they dip them all in the same au'jus sauce. However a burger on the pita or salad are an option.

I was concerned the first time I ate here because I was told they would clean the oven very well before my pizza was cooked. I thought contamination highly possible. However, I did not get sick and the pizza was tasty. The 2nd time I was here got the Turkey Club panini in the gf pita and it was amazing! Again, no issues with getting sick.

Very gluten conscious. They ask if your gluten free choice is an allergy and take even further precautions. GF pita bread and pizza crusts are really good.

They must have changed the policy as the person at the counter told us there is no dedicated fryer for gluten free.

they have gluten free options. the food was good but there staff have the slightest clue of knowledge of there menu ask if the fry where gluten free they said no do to contamination in the fryer then offerd a pasta that they assured me was gluten free ate it got sick there manager was nice concerned explain what happen and what he would do to correct it ...

The gluten-free flatbread was really good and even held up with an Italian beef. The staff was very aware of their GF options.

Be cautious, I spoke to the manager there and he said that wheat bread is dipped in the same pan all beef is pulled from, contaminating all the beef.

Love, Love, LOVE there gluten free beef and cheese fries!

This is the only fast food place you can get a burger on something! Too bad can't have the chips or fries :( Great burgers and salads.

They now dip wheat buns in the beef juice. It is contaminated

Absolutely delicious! The gluten free bread is like nothing I've ever had before. The turkey club was wonderful. Fries and chips are made in the same oil as the chicken, so those aren't gluten free. The atmosphere is fun and the people working here are really friendly and nice. I'll definitely come back.

I either get the pizza or Italian on gfree pita. It's good and I have not had any reactions.

this is my 2nd time at a Buona and love it. Bravo for educationing the staff. Love your italian beef and pita. I would go more but live an hour away. Bring one to Rockford il you would do beyond well!

I was so impressed with the staff. The person who took my order was so knowledgeable about celiac, he told me what was safe and what wasn't. We started talking and when I mentioned I was impressed with his level of knowledge, he said he took the time to educate himself about gluten and celiac. The food was delicious and my experience was better than I have had at sit down restaurants that claim to be knowledgeable about gluten. I will definitely be back!

they dip regular bread and gluten free bread in the same gravy. Not gluten free. they really should have dedicated gf gravy/beef.

The beef and sausage combo bowl is good. The GF bread (pita) is also very good and they can do so many things with it. The fries have a dedicated frier.

I had the supremo pizza. A bit smaller than anticipated, but still a good price and very tasty!

Everything was fine here until new employees started working. I asked just for a naked beef bowl (just the beef and juice with no bread). Unfortunately they gave me a beef bowl with Italian sausage(which contains gluten) and when we kindly explained why we needed a NEW one they picked off the sausage and gave it back. I got sick. I've went back there multiple times after that hoping they learned, but mistakes kept happening. I'm really disappointed because it was one of the few chain fast food places I felt comfortable with. This location is not celiac safe due to high risk of cross contamination. I would only recommended the expensive gf pizza if you have to eat here, or try another location.

Excellent beef sandwich on GF Pita with side of fresh fruit. I'll be back very soon.

Wow!! Super delicious. The gf flat bread with the beef-superb!!!! They inquire if you have an intolerance or allergy when you ask for gf bread. Came here last night and are back here again today!!!

had their combo bowl with Italian sausage and signature beef and a grilled pepper. Left off the cheese due to dairy allergy..it was very filling and we didn't miss the bun. They do offer gluten free bread and pizza crusts but we didn't try them.

Any sandwich can be made on gf flatbread

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

A ton of options and the team is very knowledgable. They take every possible precaution to ensure there is no cross-contamination.

The GF bread is very good, but is a flatbread and likely not good for their beef. But, was perfect for a panini.

Awesome gf bread