Buona

1 rating
$ • Italian Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Bread/Buns, Sandwiches
2425 W Main St
St. Charles, IL 60175

Most Recent Reviews


1 year ago

I’ve always craved the food at Buona. Within the past few months, I noticed that they now offer a GF pita bread. I get it with the grilled chicken breast. It does need a bit of sauce like Mayo or Ranch, etc. So good.

Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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Reviews of this Chain

Symptomatic Celiac
1 month ago

If your have celiac or are extremely sensitive to gluten I would stay away. I went a few times and was told that they can make a gluten free beef and use a different brand new broth bag for dipping the sandwich in the previous times I went. Though, this last time they told me if I want to be safe to make sure I get the vegan beef because they get the meat all from the same pot and they dip their regular bread/sandwiches in that. There’s some contradictions with their protocols, so I’d say it’s unsafe

Safety
Taste
Variety
1 month ago

I’ve been to this location twice. Both times I nearly got glutened. First time I emphasized to the person I had a gluten allergy and they gave me my salad with a chunk of bread on top. I re-emphasized “allergy” and they fixed it, clean gloves and all, so I gave benefit of the doubt, but second time (coincidentally, same person working) I emphasized gluten allergy then they asked if I wanted their usual bread. They made the bowl without obvious precaution so I gave the salads to my non-celiac partner. I think it might depend on your person, but I’m not confident in this location. Buona has been safe at other locations, but this one has just been money lost and crisis averted. Up to you if you want to risk it. They have options and they’re tasty, but just advocate and watch for CC

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Pita, Salad, Sandwiches & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
2 months ago

I spoke with the cashier and asked them what their gluten allergy protocol was and the manager came up and explained it to me. He also hand made my order so I knew it was safe. I only got a beef sandwich on the gluten free pita because the fries are not in a dedicated fryer

Safety
Taste
Variety
GF Menu Items
  • — Pita
Other
  • — Good for dairy-free
Celiac
3 months ago

I called first and dined at a different location. Staff was responsive. I wanted a Chicago dog before catching a plane. Although the grilled pita they put it in did not compare to a soft poppy seed bun, it was a suitable second place. The nutrition/ allergen fact graph on their website is very informative. They provide several gluten-free options. My order was handled with care.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Pita, Sandwiches
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Staff accommodates
  • — Knowledgeable staff

More Info