Chips are not gluten-free. They were also not crunchy or soft. Just kind of dense hard oil slices. My wife enjoyed her burger (and GF bun) , I enjoyed mine (the bun was the best) . Flavor overall was a bit underwhelming, I expected more.
I am extremely sensitive to gluten and will get sick with even a small amount of cross-contamination. Ate here and didn't feel crappy at all after. Staff seemed knowledgeable about gluten free and the food was very good.
Gluten free menu is large and has lots to chose from. Great milkshakes and a good gluten free bun!
Good gf bun. They have a GF menu upon request. Also they have vegan and vegetarian options. Great food!
Always a favorite stop when in Pittsburgh before needing to eat gf. Such a nice surprise that I can still enjoy a burger and be completely taken care of!
Best GF burger and staff is very knowledgeable!
The best gluten-free bun I have had to date. Awesome burger too. I ate there after having already eaten contaminated food elsewhere that day, so unfortunately I can't comment on how well they prevent contamination.
Burgatory is delicious! I had the build your own burger. If you are unsure whether a topping is gluten free or not, always check with your server. The staff is highly educated with allergies. I haven't gotten sick here.
Gluten-free menu is a joke. A lot of it is NOT gluten-free, why even have the menu? The house made raspberry vinaigrette has gluten so does the rest of the sauces they offer as gluten-free on the "gluten free menu". This is the problem with the gluten free trend!
Knowledgable staff and good menu options. Even had a gluten free bun for my helluva burger :) extremely tasty! I suggest build your own option with a quinoa salad!
Great food! Has a create-your-own burger menu with a list of toppings and sauces that are safe and not safe for Celiacs.
Burgatory is similar to other "build your own burger" chains like The County. They had a good burger, decent GF bun, great milkshakes. Portions are huge. I do wish they had more sides that were safe - a burger w/out fries can be a bummer. Our server was friendly, knew the menu, and took good care of us. It was very loud inside though.
The allergy menu was very detailed and specified which items that were GF could be cross contaminated and which ones shouldn’t be. The menu was great! However, even after choosing things which weren’t supposed to be cross contaminated, I didn’t even make it home before getting sick. I choose a made-to-order burger (sans any bun) with mushrooms and provolone and wrote on my slip CELIAC- no gluten, as well as made it clear to my waitress, so not sure where the cross contamination happened but it did. Hopefully it was a one time thing and other people will not have that problem (like I said, the menu was great and should have been fine if procedures were followed) but it will be awhile before I try it again.
My waitress was fantastic and came back often to check things with me and give me options (I have egg allergies as well). Got a burger with lettuce as a bun and they upgraded to greens at no charge. If you don’t want to be “squeezed” for an extra 1.50 as so many have complained about, just get it with lettuce. The place is safe and I will be back.
Seriously some of the best burgers I've ever had. A little pricey but you'll have never tasted anything like it before. The gluten free bun is sturdy and tastes like I remember normal bread tasting. The gluten free greens is a simple salad made of spring lettuce but still very tasty. I highly recommend this place. p.s. the alcoholic shakes are fantastic as well.
Avoid if you have celiac. I came here based on the other reviews. I told them I have celiac and ordered a burger with no bun and a side of greens from their gluten free menu. My girlfriend, who ordered from the regular menu, got the veggie burger (not gluten free). As I was well into my meal I noticed some odd looking bits in my salad which turned out to be pieces of the veggie burger that must’ve fallen into my food when the plates being carried out together. Either that, or they were cooked on the same grill. The manager came out, apologized and refunded my burger. The waitress oddly didn’t acknowledge the incident, pretending that the whole thing never happened. She just brought the check and said “thanks for coming” and walked away. I felt a little sick for the next few days. Stay away if you have celiac!
I thought the GF menu was pretty decent. Food was great! Bison Burger and the greens were definitely worth it. The bun was decent, not the best I've had but pretty good. I would get it again though! Server was really good about my gluten intolerance.
They have a gluten free restaurant cross reference type menu...which helps you build your own burger - safely. The chips are not gf but they give you a free salad instead. The salad was wonderful from the fresh greens to their homemade dressing! We had an elk and a bison burger that was fantastic! Cooked perfectly!
I felt like I was in purgatory with the wait and messing up items. Also, it's $1.50 extra for GF bun and then $1.50 extra for GF side, so add $3 Celiacs! Is an $18 burger ever worth it? I asked them to put the free side on a plate for our not GF guest to eat, and got the charge anyhow. My sons burger order was completely wrong and my mothers burger didn't come at all. Make mistakes like that, and then tell me it's not cross contaminated.
I used to LOVE this place before I was diagnosed as gluten intolerant. Going gluten free has been rough but very rewarding. I heard Burgatory had a gluten free menu and was rated well. They do and it was GREAT! I left satisfied and without tummy troubles. Bun was good and I was able to get my favorite burger...Elk Gone Wild! Super tasty and would probably be great even without the bun!!
I am so happy to have this, and be able to eat there! The staff is very knowledgable about gluten free diets. I usually get the made to order burger, and write that I have celiac on the form so they know to take extra precaution. They only time that I got sick here was when I got take out (a little disappointing!) Other than that, this is a great restaurant and I would absolutely recommend!
Ask the hostess for a gluten free menu. Lots of food options. Love their gluten free bun or you can go bunless. Servers are knowledgeable but even if you don't trust them you can build your own burger and mention that you are celiac on the sheet you fill out so the kitchen knows. Fries are not gluten free but I've gotten a salad (which is really good) and coleslaw instead. This is one of the few places I feel safe at FWIW.
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