Burgatory

4 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers
Safety Rating
4 ratings

As rated by the community

3788 William Penn Highway
Murrysville, PA 15668

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I ordered the bunless burger with salt pepper and garlic salt, vegan cheese, and the mixed greens salad. All tested fine with my Nima sensor.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
Updated 1 month ago read full review

Gluten Intolerant

Overall Rating

Review


They have GF burgers and buns. Will take precautions for cross contamination. Fried foods are in the same fryer. Actual fries are GF but shared fryers. The expresso love milkshake is gluten free, along with the chocolate and vanilla just get it without the garnishes on top.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago read full review

Overall Rating

Review


GF bun and dairy free shakes. No issues with the food or service. Very happy to find another place she can eat. Best burger she has had in a long time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Beer
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Photos


Gluten-Free at Burgatory
Gluten-Free at Burgatory
Elk burger
Gluten-Free at Burgatory
Gluten-Free at Burgatory
Add a photo View all photos

More Reviews


Overall Rating

Review


Staff was not very accommodating to helping with Gluten free options. Stated the menu was online- but didn’t know where to find it. I felt like I was imposing when asking questions. Staff needs to realize how sick a celiac customer can get when eating gluten and be more sensitive to it. I tip very well when I go out since it’s an occasion!

Burgatory - shame on your for not educating your staff and no menu to assist.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 2 years ago read full review

Celiac

Overall Rating

Review


A BYOB (Build Your Own Burger) is always a good meal. I am slightly disappointed that they didn't have more gluten-free options/flexibility to sub for the fries and that the staff wasn't more knowledgeable on gluten-free. I was very happy to be seated but it was a bit cold on the patio.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Great food, and the gf bun was excellent. Waitress was very knowledgeable and understood cross contamination. She even explained the exact ingredient that they feel cross contamination comes from. I felt very comfortable and will be back!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The allergy menu was very detailed and specified which items that were GF could be cross contaminated and which ones shouldn’t be. The menu was great! However, even after choosing things which weren’t supposed to be cross contaminated, I didn’t even make it home before getting sick. I choose a made-to-order burger (sans any bun) with mushrooms and provolone and wrote on my slip CELIAC- no gluten, as well as made it clear to my waitress, so not sure where the cross contamination happened but it did. Hopefully it was a one time thing and other people will not have that problem (like I said, the menu was great and should have been fine if procedures were followed) but it will be awhile before I try it again.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


My waitress was fantastic and came back often to check things with me and give me options (I have egg allergies as well). Got a burger with lettuce as a bun and they upgraded to greens at no charge. If you don’t want to be “squeezed” for an extra 1.50 as so many have complained about, just get it with lettuce. The place is safe and I will be back.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Waiter was incredibly helpful and knowledgeable. Can get a burger with gluten free bun, side salad upgrade for free. Love the espresso milkshake without the booze, also GF!

Updated 6 years ago read full review

Celiac

Overall Rating

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


I thought the GF menu was pretty decent. Food was great! Bison Burger and the greens were definitely worth it. The bun was decent, not the best I've had but pretty good. I would get it again though! Server was really good about my gluten intolerance.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Staff has poor knowledge of what is gluten free, I was assured gluten free and ended up paying for it when it was not. The gluten free bun costs $1.50 extra and was awful, so I recommend going bun free instead.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


They have a gluten free restaurant cross reference type menu...which helps you build your own burger - safely. The chips are not gf but they give you a free salad instead. The salad was wonderful from the fresh greens to their homemade dressing! We had an elk and a bison burger that was fantastic! Cooked perfectly!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Delicious gourmet burgers. I always order without a bun to decrease the carbs I consume so I can't speak for the buns.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I felt like I was in purgatory with the wait and messing up items. Also, it's $1.50 extra for GF bun and then $1.50 extra for GF side, so add $3 Celiacs! Is an $18 burger ever worth it? I asked them to put the free side on a plate for our not GF guest to eat, and got the charge anyhow. My sons burger order was completely wrong and my mothers burger didn't come at all. Make mistakes like that, and then tell me it's not cross contaminated.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


They have a gluten free menu and will sub a salad for their chips for free if you have gluten sensitivity. I don't get sick here and they take gluten sensitivity and celiac seriously.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


I used to LOVE this place before I was diagnosed as gluten intolerant. Going gluten free has been rough but very rewarding. I heard Burgatory had a gluten free menu and was rated well. They do and it was GREAT! I left satisfied and without tummy troubles. Bun was good and I was able to get my favorite burger...Elk Gone Wild! Super tasty and would probably be great even without the bun!!

Updated 8 years ago read full review

Overall Rating

Review


The staff was very knowledgable about gluten allergies, and my food was amazing!! I will definitely go back to get another gluten free burger.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I am so happy to have this, and be able to eat there! The staff is very knowledgable about gluten free diets. I usually get the made to order burger, and write that I have celiac on the form so they know to take extra precaution. They only time that I got sick here was when I got take out (a little disappointing!) Other than that, this is a great restaurant and I would absolutely recommend!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Ask the hostess for a gluten free menu. Lots of food options. Love their gluten free bun or you can go bunless. Servers are knowledgeable but even if you don't trust them you can build your own burger and mention that you are celiac on the sheet you fill out so the kitchen knows. Fries are not gluten free but I've gotten a salad (which is really good) and coleslaw instead. This is one of the few places I feel safe at FWIW.

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Excellent GF options. I am submitting pics of the GF menu. The lettuce wrapped burger was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


GF buns & burgers! They recently added a QR code link to the allergen menus on their physical menu. There’s a gluten free section which specifies what would be cross-contaminated too. The chips, for example, are cross contaminated, but I think they changed up their side salad recently and I really like it. The server confirmed that they would make the burgers in a separate area on the grill.

To make the milkshakes safe from cross-contamination, they can mix them by hand in to-go containers (since the metal equipment can get scratched up and contaminated). I also found out you can ask for the signature shake flavors without some of the ingredients, so I got the strawberry pretzel one without the pretzels.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Offers outdoor seating
Gluten Intolerant

Overall Rating

Review


They aren’t very careful with Door-Dash orders. I was staying nearby and decided to give it a chance. I looked up their GF menu online and ordered a lettuce wrapped cheeseburger with no side. I put in the notes that I was Gluten Free. They added the kettle chips to the side of my order. I called and they confirmed that the kettle chips are fried in a shared fryer so there is chance of cross-contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Gluten Sensitive

Overall Rating

Review


Separate gluten free menu and knowledgeable staff

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I had a good experience here overall. They have a separate gluten free menu, which is helpful, especially since they list all gluten free options for the customizable burgers. I got the grape soda float, and made a custom burger with a GF bun. The bun was pretty dry and hard in spots, but the burger itself was good. Unfortunately the fries are not safe to eat, and I really miss eating fries when having a burger! The slaw was good, though. I felt great afterwards; did not feel sick at all, although I was on a major sugar high from the grape soda float 😂

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info