Wanted to love this place..really..however after eating lunch here i got glutened..3am hit me like a rock.. had a few signs that this might happen but was hungry and decided to eat anyway..my bad..1st sign was the waitress wasnt sure if the dish she was holding was my order..2nd was no soap in restroom or small outside sink ...wont be back which is a shame ..i really liked their milkshake.
Right from the beginning I knew this was going to be good. Friendly greeting, helpful staff and nice atmosphere. Was blown away when my burger arrived. It was cooked perfectly and it was divine to have a great tasting gf bun. I will definitely return.
Very friendly staff. Made sure that our gluten free needs were met! Separate spinner for gluten free milkshakes. Lots of gluten free labels on covered condiments. My daughter liked her gluten free bun on cheeseburger.
Celiac Friendly! Many gluten free options. I had the GF fries, GF shroom burger and a hard cider to drink! They have several GF sauces to choose from!
It is celiac safe. Delicious Angus Burger. it was so good..I felt like I was cheating.
GF options are plenty and the burgers are delicious. Gluten free sweet potato fries - so good!
The GF burger and fries were hot and delicious. Staff knowledgeable. Will be back. Very safe for Celiacs.
So, I was really hopeful about this place after reading reviews. I don't know if my experience was bad because the cashier that took our order was clueless about celiac. I told her I was celiac and needed GF, then asked her if the fries are cooked in the same fryer basket with breaded food and she proceeded to show me the different size baskets that the fries come in (small, medium, large)... That should've been my first clue. The burger was extremely salty, greasy and undercooked. I woke up later that night hurling my guts up.. :-( I gave it 3 stars because they do have a lot of options that may be safe for a non-celiac.
Awesome GF menu. Buns are great, separate areas in the kitchen. Always feel safe at B21
Love this place! So happy we have a location near us. We used to drive to millennia.
We love this place! GF bread, fries and shakes!!!
First time here and majorly impressed. They have a dedicated fryer for their fries and a separate grilling area for the burgers I believe. They brought the gluten free food first then went back to get the gluten items to prevent contamination. I will definitely visit again.
Edit: Sadly my son was glutened the last time we ate here :( It was one of the worst experiences and took him many days to recover. I don't know what went wrong, only clue was they said the bun tasted like the real thing. I wonder if our gluten free request was not relayed to the cook. It was a busy weekend....Previous review: Celiac child had no issues whatsoever! The persons who take the order are knowledgeable about celiacs and the servers too! And the burgers are delicious, so are the sweet potato fries! If you have to drive a long ways to get here, assure you that it will be worth it!
Had an awesome GF menu and the staff was very aware of making sure the food was safe to eat. They have a separate fryer for GF fries and separate area to make Gf milkshakes and all the sauces are labeled GF and in a way to avoid cross contamination!
They have a dedicated fryer and space for gluten-free. Their food is delish. I will say that we have eaten there several times and on one occasion it seemed that it was taking a long time for our food to come out. That us when the manager came out and told us that there was a mishap with my meal (rest of family is not gluten-free) - he said that my burger received a regular bun and that they had to remake my burger. The honesty in the management team that was awesome - they could of just change the buns and I would of not been the wiser until later. And later I would have been in the hospital because I am pretty sensitive. B-21 from that day has my loyalty but I also tell them when making my food - it is not a diet for me but a true health situation. So I have not had any problems and we were told that one of the owners daughter's had celiac --- that was why the chain is so celiac friendly!
Their menu now states they can't guarantee gluten free, so I was wary about getting food there yesterday, but as a super sensitive Celiac, I didn't feel glutened. Great taste but pricey.
Awesome burgers, fries, and shakes! Staff is super comfortable with celiac needs and brings out gf food separately and clearly marked. Even the dipping sauces are marked as to whether or not they are gf. Super yummy comfort food, American style. My son loves this place!
Wow, what a great experience! They are very knowledgeable about gluten and the hospitality was above and beyond. The gluten-free Burger was delicious and they even have a designated fryer for French fries . And the whole restaurant is very clean. I wish all restaurants could be like this. It was so nice to get a gluten-free meal and not have to worry about a thing! I can't wait to go back.
The manager greeted us right away and explained the menu thoroughly. More GF choices than most restaurants. I was so happy to get a safe burger and fries that also tasted delicious! And the dipping sauce options are also great! Try ragin Cajun! So far so good for this celiac ;)
Excellent food! Very informed staff! Just tell them when you order that everything needs to be GF, it is marked on the receipt. And they do have GF milkshakes again. Some flavors are marked GF on the menu. They have a separate blender that is marked Gluten Free to prevent cross-contamination so no worry about whether it was cleaned well enough or not.
Fantastic food, explicit GF on menu, great service - seriously, you should go here, it's a super-awesome restaurant!
The staff was very knowledgeable and went above and beyond to ensure there was no cross contamination! The owner came over and let us know they use a separate toaster, fryer, etc for gluten free food. On top of that, my food was brought out separately from the rest of our parties food. The OMG burger was delicious!
the staff were very knowledgeable, they have a dedicated fryer for fries. Food was absolutely delicious and completely fixed my craving for a good burger. I couldn't even tell that the bun was gluten free. Also! I got a vanilla milkshake and the person preparing it double checked before putting in cinnamon and sugar (which I omitted from my shake). Will absolutely go back over and over
Absolutely the best gluten-free buns and hamburger we have ever had. We ordered the Swiss mushroom onion burger, and the fries and sweet potato fries that were made in a dedicated fryer! I would recommend this place hands down hopefully we can find one back in Home in Virginia
just ordered here. i’m very upset. food not gluten free and i now have a very sore bottom. not just from all the diarrhea, but the wiping too. not only did i literally throw money into the toilet, but who is gonna reimburse me for all that toilet paper. hmmmm.... what a waste, didn’t even put ketchup on there even though i ordered it. burger 21, more like eat a burger and then wipe your bottom 21 times
Not a lot of GF options. Their fries aren’t and none of their non-beef burgers are either. I had to get grilled chicken strips and it only came for a few and no GF sides. Also most of their condiments are off limits. I was really disappointed since this was so highly rated on this app I thought for sure I’d be satisfied but I wasn’t.
My wife and I visited this weekend. She has gluten intolerance, not diagnosed with celiac. She ordered the mushroom burger, specifically labeled GF, and specifically asked for a gluten free bun. She woke up this morning with definite symptoms of eating gluten - very severe reaction.
I eat every week and have never gotten sick. Excellent burgers and fries.
great!! everything is clearly marked on the menu. your burger choices are a little limited, but totally worth the dedicated kitchen space and how careful they are with my food. my tray even had a bright green gluten free sticker on it. I will be back!
I was really looking forward to eating here after all the good reviews however my experience was not as positive. I ordered a GF burger along with GF fries. My husband ordered a gluten item. My burger was in it's own bag marked gluten free but the gluten free fries were in the bag with my husband's gluten meal. This makes no sense at all :-( Definitely not safe for Celiac.
Great find for the gluten free crowd! Dedicated fryer, grill area & toaster with many selections such as grilled chicken sandwiches & juicy burgers. GF rolls are amazing. Sweet potato & regulars fries are the best I have ever had. Shakes are delicious. Very knowledgeable & accommodating. For carb counters (my daughter is celiac with type 1 diabetes) there is extensive nutritional information online.
the Celiac in our party enjoyed the burger! Be called ahead to be sure that this location offered gluten-free and the gentleman that answered the phone was pretty knowledgeable. Once we got there his order was taken and everything arrived within minutes gluten-free! Dedicated french fry fryer just for gluten free and they offer gluten-free buns :-) after we left he decided he should have opted for the chocolate peanut butter ice cream but he was too full while we were there :-) definitely recommend. the only reason I gave it 4 instead of 5 was the five of us' total was 60 bucks!
Great food. Well labeled GF burgers, and all their sauces. GF Bun was very tasty burger was amazing. Definitely recommend!!!!
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 9:30 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm