Bacon cheeseburger on a gluten free bun and sweet potato fries.
Permanently Closed

Burger 21

11 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Bread/Buns, Fries, Burgers, Milkshakes
Safety Rating
11 ratings

As rated by the community

622 Loudon Rd
Latham, NY 12110

Most Recent Reviews


Celiac
1 week ago

Closed (Oct 30, 2024) - We wish they hadn’t closed for good. This place had one of the best gluten-free menus in the area. Two of my kids have celiac, and we would occasionally go there for burgers, fries, and shakes. We’re saddened and disappointed that no other places nearby offer a similar concept (including dedicated fryers) for our celiac community. Our options for a quick and easy dinner out have decreased and limited to very few places to eat (and affordable) that we trust to eat.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Bread/Buns, Burgers, Milkshakes
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
4 months ago

Love this place for a quick bite to eat!! They have a dedicated fryer so the fries are gluten free and they have gluten free buns. Food has been amazing and I have never gotten sick. Also have some of the best milkshakes.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Bread/Buns, Burgers, Milkshakes
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Celiac
6 months ago

Food is good and I've only had positive experiences here. Never gotten sick and they take the correct precautions.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Collections
In 3 Public Collections

Photos


Gluten-Free at Burger 21
:)
Bacon cheeseburger on a gluten free bun and sweet potato fries.
Burger 21 gluten-free menu
the all gluten free menu
GF Bun!
Add a photo View all photos

More Reviews


Symptomatic Celiac
6 months ago

Fries are awesome and came out with a Gluten Free sticker. Lots of items clearly labeled GF on the menu including GF hamburger buns.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Celiac
7 months ago

Burger 21 is a lifesaver for those with celiac! It's like a safe haven for fast food lovers. They offer gluten-free options for burgers, fries, and even milkshakes.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Gluten-Free at Burger 21
Gluten Intolerant
10 months ago

The food was fine but nothing more than that.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Hashimoto's
1 year ago

Great service, and amazing food. Perfectly portioned toppings. Very delicious!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
1 year ago

THE MOST AMAZING BURGER! And able to have fries and a shake! What I’ve been craving for a long, long time!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
1 year ago

Best place to get a safe burger! Good French fries and they even make sure the shakes are gf too!

Safety
Taste
Variety
Symptomatic Celiac
1 year ago

Great burger and fries! Casual restaurant, yet slightly upscale burgers for eat-in, mobile or phone order or take-out. Perfectly cooked, fresh toppings and exactly shaped to fit the gf bun. Bun is soft, warm and tasty -- and it didn't dissolve or fall apart while eating. Cheese sauce for fries was also gf, with just a hint of peppery zing. Everything marked clearly. Definitely somewhere to mark for a return visit!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Asymptomatic Celiac
2 years ago

I had the impossible burger and a side of sweet potato fries. Very tasty, and their 21 sauce is especially delicious. My plate was labelled gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
  • — Food flagged
Other
  • — Vegetarian options
2 years ago

Safe

Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
2 years ago

I have eaten here multiple times and they are always happy to customize my order to be gluten and dairy free. My order is delivered separately and is clearly marked gluten free. They offer gluten free buns and fries. Menu has gluten free options well marked. They also have salads on them menu. Everything is delicious.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Takeout
  • — Good for kids
  • — Healthy options
  • — Online ordering
Gluten Intolerant
2 years ago

Handed me a to go order that was labeled incorrectly. Staff didn’t seemed concerned that they were mixed up.

Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 years ago

Staff knowledgeable, GF and non GF food delivered separately by 2 different servers, GF stickers clearly mark items. GF milkshakes made in separate blenders! Lots of options.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 years ago
Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Takeout
  • — Good for kids
  • — Healthy options
  • — Online ordering
Celiac
3 years ago

Highly recommend. Management was very accommodating for my celiac. Food handled separately for my safety. Service was great and the food was great. Bun tasted like a bun

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Takeout
  • — Good for kids
  • — Healthy options
  • — Good with other allergies
Celiac
3 years ago

Love this place! Whenever we are in the Albany area, we always stop by.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
3 years ago

The food here is amazing, love the burgers and the fries are the best. But what makes this place stand out is it’s gluten free milkshakes. The have several flavors and use a separate mixer to blend it all. Would recommend for sure and the staff is so nice.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Knowledgeable staff
  • — Other dedicated equipment
  • — Dedicated fryer
  • — Staff accommodates
Other
  • — Takeout
  • — Good for kids
  • — Healthy options
  • — Online ordering
Celiac
3 years ago

My 5 year old was beyond excited to visit a restaurant that advertised on their digital screen that they were gluten friendly. He literally kept talking about it ALL night! The food was great and the staff was friendly and answered all our questions.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Takeout
  • — Good for kids
  • — Online ordering
  • — Delivery
Celiac
3 years ago

Excellent experience coupled with tasty burgers and fries. My plate was fries were marked gluten free and I had a lettuce bun.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
:)
3 years ago

My daughter and I have high allergies to gluten and celiac disease. Been going here for 5 years and never had a reaction. Thier sauce is also gluten free :). It is so worth it.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Symptomatic Celiac
4 years ago

First time here, although it is in my neighborhood. Will definitely not be the last. My Burger on GF bun was delicious. The server brought out mine and my partner’s (not GF) separately so as to avoid confusion. Their grill is strictly sectioned for gf burgers and the fries were marked Gluten Free, which they explained were done in the dedicated gf fryer.

All around impressive experience with a very knowledgeable staff that explained the dedicated gf part of the kitchen to prevent cross contamination.

While we are both devoted carnivores, there were also vegetarian options, so there is something for everyone.

Safety
5 years ago

Separate fryer... GF buns and options! Great place to eat. Never have had a problem!

Safety
Celiac
5 years ago

Staff was very helpful and allergy aware. Feel very safe eating here. We will be back!

Safety
Celiac
5 years ago

Celiac friendly. They have a dedicated kitchen section and take necessary precautions. Burgers were great and tasty, i liked that they had multiple types of sauces, each marked if they were GF or not. Great family destination. I would recommend the restaurant to put a bit less salt of their fries.

5 years ago

My son and my wife loved the burger and felt really safe. We found the restaurant via Find ne gluten free apps and nice discovery. The food is not only safe but really delicious!

The concept is great for great food fast!

Safety
Celiac
5 years ago

Staff was extremely knowledgeable about gluten free and what constitutes gluten free. I asked if the fries were fried in their own fryer and the server seemed surprised I would even ask. Was told “well they aren’t gluten free if they aren’t in their own fryer”. Yes!! They have a dedicated fryer for all gluten free orders. Order came out with a sticker indicating it to be gluten free. Bun was great! It didn’t fall apart at all. Will definitely be going back!!

Bacon cheeseburger on a gluten free bun and sweet potato fries.
Symptomatic Celiac
5 years ago
Safety
5 years ago

Nice gluten free menu. I feel safe eating here.

Safety
Celiac
6 years ago

Had an amazing GF burger and fries for lunch! The burger was perfectly cooked and one would never know the bun was GF without the cute sticker on the parchment paper. The amazing shoestring fries - my favorite variety - were absolutely delicious. I was so excited to be able to eat some yummy fries without having to worry about getting sick later on from any cross contamination! Lots of beverage choices, had a cold glass of iced tea, but really want to try a shake next time.

Safety
6 years ago
Symptomatic Celiac
6 years ago

Was very impressed with their caution towards cross contamination. Separate fryer and separate milkshake mixer for gf milkshakes.

Safety
Celiac
6 years ago

GF buns. GF fryer offers awesome sweet potato fries. Specialty condiments all labeled GF or not. Were knowledgeable about gluten in a pecan garnish for one shake flavor (and could omit it to make it GF). And very tasty burgers!!

Safety
6 years ago

A happy find on our way home from Upstate. Good burger rolls, a separate fryer for fries (delish), and milkshakes. Have come here twice and it’s been great both times.

Celiac
6 years ago

The staff was very knowledgeable and went above and beyond to ensure there was no cross contamination! The owner came over and let us know they use a separate toaster, fryer, etc for gluten free food. On top of that, my food was brought out separately from the rest of our parties food. The OMG burger was delicious!

Safety
Celiac
6 years ago

the staff were very knowledgeable, they have a dedicated fryer for fries. Food was absolutely delicious and completely fixed my craving for a good burger. I couldn't even tell that the bun was gluten free. Also! I got a vanilla milkshake and the person preparing it double checked before putting in cinnamon and sugar (which I omitted from my shake). Will absolutely go back over and over

6 years ago
Safety
Celiac
6 years ago

Good solid burgers. Gluten free buns, fries. Staff is Careful and thoughtful about cross contamination. Good kids menu.

Safety
Celiac
6 years ago

Great find for the gluten free crowd! Dedicated fryer, grill area & toaster with many selections such as grilled chicken sandwiches & juicy burgers. GF rolls are amazing. Sweet potato & regulars fries are the best I have ever had. Shakes are delicious. Very knowledgeable & accommodating. For carb counters (my daughter is celiac with type 1 diabetes) there is extensive nutritional information online.

Safety
Celiac
6 years ago

Knowledgeable and friendly staff, clearly indicated items on the menu, dedicated fryer, good prices, and some seriously delicious burgers. No issues for my celiac wife.

Safety
7 years ago

My son and I ate here for the first time last week on the recommendation of another Celiac family we know. The staff is very knowledgeable and accommodating. I loved how the girl at the shake station brought my son's shake over and gave us a step-by-step description of her methods. The burger was tasty, and the manager came by and checked in with us to see how everything was. The various GF sauces available are clearly labeled GF. Everything was very clean. No ill effects after eating here. My newly-diagnosed teenage son is SO happy to be able to get a burger and fries out again. We'll be back!

Safety
Celiac
7 years ago

Was nervous when I got my burger because the bun didn't look or taste gluten free, but it was! Was my favorite place before celiacs and I'm so happy I can continue going with no issues

Safety
Celiac
7 years ago

This is my go to celiac safe burger place in the area. Their gluten free buns are pretty decent and don't crumble in your hands, their fries are good and cooked in a dedicated fryer, and they even have gluten free milkshakes. They take cross contamination into account when cooking and prepping their food, and I have never gotten sick after eating there.

Safety
Celiac
7 years ago
Safety
Celiac
7 years ago

I went here with my mom, dad and sister a few weeks ago and we all loved it. The food was really good, great buns, great fries. I also got a vanilla milkshake and there was a lot of cinnamon in it but it wasn't advertised as that so if you're planning on getting a milkshake just know there's a fair amount of cinnamon in it.

Safety
Celiac
7 years ago

I love this place. They have never gotten me sick. I get burgers and the sweet potatoes fries and they taste awesome!!

Celiac
7 years ago

Very impressed by this place they have a separate gluten free menu and gluten free preparation space. A good number of choices on the gluten free menu. The burger and sweet potato fries I had were very tasty. No ill effects from eating there.

Safety
Burger 21 gluten-free menu
the all gluten free menu
8 years ago

Dedicated gluten free space. Everything came out with a gluten free sticker, too. Have been twice and did not get sick either time.

The food here was delicious. I was so happy to order a hamburger that had a bun, and a bun that tasted like a regular bun at that. The burgers were just the right size (not gigantic like some places), and the milkshakes were made to order from fresh ingredients. Sorey Five Guys, but this is my new go to place when in Albany!

Safety
Celiac
8 years ago

I stopped here on my drive from Buffalo to Boston. After terrible luck with food in WNY, this was a very welcome stop. They have a separate menu with quite a few options. I sat at the milkshake bar, and the woman behind the counter explained that there was a completely separate GF area of the kitchen (or perhaps a separate kitchen all together), and her decision to work there stemmed from the fact that she had gluten sensitivity and other food allergies and felt safe at work. I got a plain burger and sweet potato fries, and they were absolutely delicious! I wish I'd had room to try one of their GF milkshakes, because the options looked wonderful! There are multiple Burger21 locations, but none in cities that I frequent. Come to Boston!

Safety

Reviews of this Chain

1 month ago

GF buns and allegedly a separate fryer for fries. Good burger place.

Safety
Taste
Variety
GF Menu Items
  • — Fries, Bread/Buns, Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
1 month ago

Several things are marked gf on the menu! They were really great about it too! We will definitely be back!

Safety
Taste
Variety
GF Menu Items
  • — Fries, Burgers
Safety Features
  • — Dedicated fryer
Celiac
1 month ago

Good celiac safe burger joint.

Safety
Taste
Variety
Symptomatic Celiac
2 months ago

Burger overcooked, and gf bun was dry. Nothing to write home about 😔 but I don't think I had any stomach issues.

Safety
Taste
Variety
GF Menu Items
  • — Bread/Buns, Burgers, Sweet Potato Fries
Celiac
2 months ago

So many options. Very knowledgeable.

Safety
Taste
Variety
GF Menu Items
  • — Burgers
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer

More Info