Good solid burgers. Gluten free buns, fries. Staff is Careful and thoughtful about cross contamination. Good kids menu.
Great find for the gluten free crowd! Dedicated fryer, grill area & toaster with many selections such as grilled chicken sandwiches & juicy burgers. GF rolls are amazing. Sweet potato & regulars fries are the best I have ever had. Shakes are delicious. Very knowledgeable & accommodating. For carb counters (my daughter is celiac with type 1 diabetes) there is extensive nutritional information online.
Knowledgeable and friendly staff, clearly indicated items on the menu, dedicated fryer, good prices, and some seriously delicious burgers. No issues for my celiac wife.
My son and I ate here for the first time last week on the recommendation of another Celiac family we know. The staff is very knowledgeable and accommodating. I loved how the girl at the shake station brought my son's shake over and gave us a step-by-step description of her methods. The burger was tasty, and the manager came by and checked in with us to see how everything was. The various GF sauces available are clearly labeled GF. Everything was very clean. No ill effects after eating here. My newly-diagnosed teenage son is SO happy to be able to get a burger and fries out again. We'll be back!
Was nervous when I got my burger because the bun didn't look or taste gluten free, but it was! Was my favorite place before celiacs and I'm so happy I can continue going with no issues
This is my go to celiac safe burger place in the area. Their gluten free buns are pretty decent and don't crumble in your hands, their fries are good and cooked in a dedicated fryer, and they even have gluten free milkshakes. They take cross contamination into account when cooking and prepping their food, and I have never gotten sick after eating there.
I went here with my mom, dad and sister a few weeks ago and we all loved it. The food was really good, great buns, great fries. I also got a vanilla milkshake and there was a lot of cinnamon in it but it wasn't advertised as that so if you're planning on getting a milkshake just know there's a fair amount of cinnamon in it.
I love this place. They have never gotten me sick. I get burgers and the sweet potatoes fries and they taste awesome!!
Very impressed by this place they have a separate gluten free menu and gluten free preparation space. A good number of choices on the gluten free menu. The burger and sweet potato fries I had were very tasty. No ill effects from eating there.
Dedicated gluten free space. Everything came out with a gluten free sticker, too. Have been twice and did not get sick either time. The food here was delicious. I was so happy to order a hamburger that had a bun, and a bun that tasted like a regular bun at that. The burgers were just the right size (not gigantic like some places), and the milkshakes were made to order from fresh ingredients. Sorey Five Guys, but this is my new go to place when in Albany!
I stopped here on my drive from Buffalo to Boston. After terrible luck with food in WNY, this was a very welcome stop. They have a separate menu with quite a few options. I sat at the milkshake bar, and the woman behind the counter explained that there was a completely separate GF area of the kitchen (or perhaps a separate kitchen all together), and her decision to work there stemmed from the fact that she had gluten sensitivity and other food allergies and felt safe at work. I got a plain burger and sweet potato fries, and they were absolutely delicious! I wish I'd had room to try one of their GF milkshakes, because the options looked wonderful! There are multiple Burger21 locations, but none in cities that I frequent. Come to Boston!
Passing through after a nerve wracking weekend in the countryside of northern NY state. Had such a hard time with GF food up there. Hitting me this place on my way home was stellar.
Very good fast casual burger place. We went yesterday while visiting Albany from NYC. We had read the good reviews on this app and are so glad they we true! Nice place, separate prep area for GF food and they clearly marked our children's GF food and brought it to our table separately. We had no issues afterwards (and our one daughter is extremely sensitive). It was nice to be able to order GF fries and shakes. Their condiments were also clearly labeled as GF (or not). We will be back next time we visit the Albany area.
All i can say is WOW!! They are amazing here!! My burger and fries were delicious. Every one here is so friendly and accommodating and they treat celiac seriously. They label your food with a gluten free sticker and bring it to the table separately. I can not wait to go back and try all the burgers. No stress -no worry -just enjoy your food here.
It really doesn't get much better than this for a gluten free burger. Hands down one of my favorite places to get a burger since I found out I had a wheat allergy.
Amazing! A celiac dream!
Loved my gluten free pizza burger and sweet potato fries. I am in the introductory phase of the Autoimmune Protocol (AIP). I have only been to two restaurants in four months. Three hours later and I feel good. I usually have symptoms by now. Good sign that there was no contamination. So glad because the burger was very yummy. I don't think the beef was grass fed, but worth the opportunity to eat out.
The gf buns were so much better than ones we've had at other local burger places, the option to choose between regular and sweet potato fries was a welcome change from the usual, and all the condiments were very clearly labelled as to whether they were gf as well. The bananas foster milkshake is a new favorite!! Even my almost 4 yr old picky eater enjoyed his food. Highly recommend!
Excellent place to eat my wife had no problems and her food was clearly marked
My boyfriend and I eat here a lot. They have a seperate fryer for fries, seperate milkshake machine and ingredients and have very good gluten free buns!
I love this place. They have a dedicated fryer and milk shake machine for those that are gluten free. They always make sure to mark the bag for takeout with a gluten free sticker. If you eat there they will ask who at the table had the gluten free option. No issues whatsoever.
Food was v good but they gave me my sons unglutenfree burger. I ate a couple bites. Then they gave me a new one
I am an extremely sensitive celiac and they have yet to make me even slightly sick. I have eaten here monthly since Dec 2014.
I have Celiac's and I've gotten extremely ill twice after taking out from here. They have a gluten free menu, a gluten free prep area, and my food was in a separate bag from the gluten items. I really wanted to like this restaurant. Try at your own risk.
Excellent food. Gluten free bun was the best I've eaten.
I love that I can order a burger with actual bun here. And bonus, the bun is actually yummy. I wish all burger joints were as accommodating.
I've been here 4 times and have had an excellent burger on a GF bun each time. Fries are excellent, with GF dipping sauces. They are very careful and bring the GF order out separately. I am a Celiac and have never gotten sick here. Highly recommend... :)
The gluten-free bun was very good. Fast excellent service.
They go out of their way to make sure your satisfied. Special area for food prep.
New chain burger place with a separate Gluten Free menu, with GF buns! Points for serving a burger on a bun that's correctly sized - in relation to the patty. This place is eat in or takeout, and also has GF fries with several tasty dipping sauces. These are all clearly marked as GF as well. Will definitely go back again soon. Recommended.
Totally gluten free menu. Everything clearly marked. Yum!
I eat every week and have never gotten sick. Excellent burgers and fries.
great!! everything is clearly marked on the menu. your burger choices are a little limited, but totally worth the dedicated kitchen space and how careful they are with my food. my tray even had a bright green gluten free sticker on it. I will be back!
I was really looking forward to eating here after all the good reviews however my experience was not as positive. I ordered a GF burger along with GF fries. My husband ordered a gluten item. My burger was in it's own bag marked gluten free but the gluten free fries were in the bag with my husband's gluten meal. This makes no sense at all :-( Definitely not safe for Celiac.
the Celiac in our party enjoyed the burger! Be called ahead to be sure that this location offered gluten-free and the gentleman that answered the phone was pretty knowledgeable. Once we got there his order was taken and everything arrived within minutes gluten-free! Dedicated french fry fryer just for gluten free and they offer gluten-free buns :-) after we left he decided he should have opted for the chocolate peanut butter ice cream but he was too full while we were there :-) definitely recommend. the only reason I gave it 4 instead of 5 was the five of us' total was 60 bucks!
Great food. Well labeled GF burgers, and all their sauces. GF Bun was very tasty burger was amazing. Definitely recommend!!!!
Manager stepped out to give us the GF run down of their kitchen before we ordered. Here is how good it was: the fries came out later than the burger, and the manager came out to explain that kitchen staff inadvertently set the fries down in a non-gf area: they had to start over to make sure I had GF fries!! Thanks Burger21
My daughter is celiac and we are able to eat here without any worries.
I come to this location often for a GF burger 101 and GF fries & it is very good. Although they ask how you would like your burger cooked, I rarely have gotten how I've requested (medium). It is always cooked well done, which is disappointing but still doesn't sway me not to go. Not sure why they ask how I'd like it cooked if they are unable to execute my preference.
Menu clearly marked for gluten free, and care taken by the knowledgeable staff. Really great, toasted, gf bun with a delicious burger. GF regular and sweet potato fries.
They offer a handful of burgers that can be made gf, with gf bun or lettuce wrap. I got the shroom & my son got the burger 101. The gf bun was pretty good, but the burger itself was dry. Not as good as Big Orange or Izzy's. The shoestring fries were mediocre. But always excited to find gf options!
I'm pretty happy with this place, yummy fries, fast friendly service, gluten free options clearly marked on the menu. Good tasting, sturdy GF bun. I found the prices to be reasonable in comparison to other burger bars with GF options. Celiac friendly, I had no negative reaction to the fries or the burger. They even mark their GF stuff with cute little stickers that say Gluten Free on them. I'd definitely eat here again, and bring my celiac & non celiac friends along.
Do not go here. Very dangerous. Had to get our money back. They contaminated our food and put our health at risk in a very serious way. Allergic to tomato and they still put it on the burger. Seeds everywhere. They do not listen to the order you give them especially when they are busy. And they weren't even that busy. If you have any food allergies avoid this place like the plague. No good!!!
As an extremely sensitive Celiac, I can surely say this establishment is Celiac friendly.
Got a gluten free cheeseburger with bacon and half/half regular and sweet potato fries to go. $32 worth of food between me and my bf. We got the food to go and even after continuing to cook in the box for the half hour drive home, my burger was inedible due to it not being cooked. I ended up cooking it through the rest in my own oven and was able to eat it. My bfs burger was not much more cooked but he ate it anyway. He was sick all last night and I've been sick all day today. I had to call to get a full refund from this awful place. I will never eat there again.
they did great!!! I have not had a milkshake out at a restaurant in years!!! The french fries were yummy, and I had a gluten free hot dog on a gluten free hamburger bun (they did not have GF hot dog buns) all and all a great visit and I will be back!!!
Delicious burgers, very aware staff. Everything clearly marked GF. Fantastic!
Our family's ABSOLUTE FAV ever!!!! LOVE LOVE LOVE!!! I have 2 kids with celiac and they have never gotten sick!!! Burger 21 always takes extra care with the GF food! Love that there is so many options for GF!! Thanks BURGER 21 .... always happy when we get to go there!!
I eat here often and I've never gotten sick, so I give it a 5 star. My family loves the fries. They are better if you ask them to make them crispy... order them GF because they have a dedicated fryer. They always bring the GF order separated from the rest of the orders in my party. The bun is good, burgers are juicy. If you order a shake, make sure you ask for GF since they make other shakes with gluten ingredients.
Burgers are pretty good. Nice to find a place that has GF sweet potato fries, that is rare. I only wished their fries were more substantial, they are super skinny shoestring fries. If you order burger without bun pay attention to what they charge, they tried to charge us extra for GF bun even though we didn't ask for them.
It was so nice to have a great burger with a GF bun that didn't turn to mush! And the fries were great also!
I was very impressed with Burger 21. They brought my food out first and it was labeled GF. When the server brought out everyone else's food, she was careful not to reach across me to hand my daughter her gluten filled food. She instead handed it to my husband, who was sitting across from me, to pass to my daughter. I also had a milkshake because they had separate equipment that was clearly labeled GF to make my shake. They were very thorough and seemed to have a really good understanding about how to take seriously someone who is GF.
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11 am - 9 pm
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11 am - 10 pm
11 am - 9 pm