Burger 21

9 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers, Dessert, Fries
Safety Rating
8 ratings

As rated by the community

622 Loudon Rd
Latham, NY 12110
Collections
In 2 Public Collections

Most Recent Reviews


Celiac

Overall Rating

Review


Burger 21 is a lifesaver for those with celiac! It's like a safe haven for fast food lovers. They offer gluten-free options for burgers, fries, and even milkshakes.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 weeks ago read full review

Gluten Intolerant

Overall Rating

Review


The food was fine but nothing more than that.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 months ago read full review

Hashimoto's

Overall Rating

Review


Great service, and amazing food. Perfectly portioned toppings. Very delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Beer
  • Bread/Buns
  • Burgers
  • Dessert
  • Fries
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Gluten-Free at Burger 21
:)
Bacon cheeseburger on a gluten free bun and sweet potato fries.
Burger 21 gluten-free menu
the all gluten free menu
GF Bun!
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


THE MOST AMAZING BURGER! And able to have fries and a shake! What I’ve been craving for a long, long time!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Celiac

Overall Rating

Review


Best place to get a safe burger! Good French fries and they even make sure the shakes are gf too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Great burger and fries! Casual restaurant, yet slightly upscale burgers for eat-in, mobile or phone order or take-out. Perfectly cooked, fresh toppings and exactly shaped to fit the gf bun. Bun is soft, warm and tasty -- and it didn't dissolve or fall apart while eating. Cheese sauce for fries was also gf, with just a hint of peppery zing. Everything marked clearly. Definitely somewhere to mark for a return visit!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Asymptomatic Celiac

Overall Rating

Review


I had the impossible burger and a side of sweet potato fries. Very tasty, and their 21 sauce is especially delicious. My plate was labelled gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good vegetarian options
Updated 1 year ago read full review

Overall Rating

Review


Safe

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


I have eaten here multiple times and they are always happy to customize my order to be gluten and dairy free. My order is delivered separately and is clearly marked gluten free. They offer gluten free buns and fries. Menu has gluten free options well marked. They also have salads on them menu. Everything is delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
Updated 2 years ago read full review

Gluten Intolerant

Overall Rating

Review


Handed me a to go order that was labeled incorrectly. Staff didn’t seemed concerned that they were mixed up.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Staff knowledgeable, GF and non GF food delivered separately by 2 different servers, GF stickers clearly mark items. GF milkshakes made in separate blenders! Lots of options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Highly recommend. Management was very accommodating for my celiac. Food handled separately for my safety. Service was great and the food was great. Bun tasted like a bun

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Love this place! Whenever we are in the Albany area, we always stop by.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


The food here is amazing, love the burgers and the fries are the best. But what makes this place stand out is it’s gluten free milkshakes. The have several flavors and use a separate mixer to blend it all. Would recommend for sure and the staff is so nice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


My 5 year old was beyond excited to visit a restaurant that advertised on their digital screen that they were gluten friendly. He literally kept talking about it ALL night! The food was great and the staff was friendly and answered all our questions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Excellent experience coupled with tasty burgers and fries. My plate was fries were marked gluten free and I had a lettuce bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


My daughter and I have high allergies to gluten and celiac disease. Been going here for 5 years and never had a reaction. Thier sauce is also gluten free :). It is so worth it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


First time here, although it is in my neighborhood. Will definitely not be the last. My Burger on GF bun was delicious. The server brought out mine and my partner’s (not GF) separately so as to avoid confusion. Their grill is strictly sectioned for gf burgers and the fries were marked Gluten Free, which they explained were done in the dedicated gf fryer.

All around impressive experience with a very knowledgeable staff that explained the dedicated gf part of the kitchen to prevent cross contamination.

While we are both devoted carnivores, there were also vegetarian options, so there is something for everyone.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Separate fryer... GF buns and options! Great place to eat. Never have had a problem!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff was very helpful and allergy aware. Feel very safe eating here. We will be back!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Celiac friendly. They have a dedicated kitchen section and take necessary precautions. Burgers were great and tasty, i liked that they had multiple types of sauces, each marked if they were GF or not. Great family destination. I would recommend the restaurant to put a bit less salt of their fries.

Updated 4 years ago read full review

Overall Rating

Review


My son and my wife loved the burger and felt really safe. We found the restaurant via Find ne gluten free apps and nice discovery. The food is not only safe but really delicious!

The concept is great for great food fast!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff was extremely knowledgeable about gluten free and what constitutes gluten free. I asked if the fries were fried in their own fryer and the server seemed surprised I would even ask. Was told “well they aren’t gluten free if they aren’t in their own fryer”. Yes!! They have a dedicated fryer for all gluten free orders. Order came out with a sticker indicating it to be gluten free. Bun was great! It didn’t fall apart at all. Will definitely be going back!!

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Nice gluten free menu. I feel safe eating here.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Had an amazing GF burger and fries for lunch! The burger was perfectly cooked and one would never know the bun was GF without the cute sticker on the parchment paper. The amazing shoestring fries - my favorite variety - were absolutely delicious. I was so excited to be able to eat some yummy fries without having to worry about getting sick later on from any cross contamination! Lots of beverage choices, had a cold glass of iced tea, but really want to try a shake next time.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Was very impressed with their caution towards cross contamination. Separate fryer and separate milkshake mixer for gf milkshakes.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


GF buns. GF fryer offers awesome sweet potato fries. Specialty condiments all labeled GF or not. Were knowledgeable about gluten in a pecan garnish for one shake flavor (and could omit it to make it GF). And very tasty burgers!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


A happy find on our way home from Upstate. Good burger rolls, a separate fryer for fries (delish), and milkshakes. Have come here twice and it’s been great both times.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The staff was very knowledgeable and went above and beyond to ensure there was no cross contamination! The owner came over and let us know they use a separate toaster, fryer, etc for gluten free food. On top of that, my food was brought out separately from the rest of our parties food. The OMG burger was delicious!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


the staff were very knowledgeable, they have a dedicated fryer for fries. Food was absolutely delicious and completely fixed my craving for a good burger. I couldn't even tell that the bun was gluten free. Also! I got a vanilla milkshake and the person preparing it double checked before putting in cinnamon and sugar (which I omitted from my shake). Will absolutely go back over and over

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Good solid burgers. Gluten free buns, fries. Staff is Careful and thoughtful about cross contamination. Good kids menu.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great find for the gluten free crowd! Dedicated fryer, grill area & toaster with many selections such as grilled chicken sandwiches & juicy burgers. GF rolls are amazing. Sweet potato & regulars fries are the best I have ever had. Shakes are delicious. Very knowledgeable & accommodating. For carb counters (my daughter is celiac with type 1 diabetes) there is extensive nutritional information online.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Knowledgeable and friendly staff, clearly indicated items on the menu, dedicated fryer, good prices, and some seriously delicious burgers. No issues for my celiac wife.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


My son and I ate here for the first time last week on the recommendation of another Celiac family we know. The staff is very knowledgeable and accommodating. I loved how the girl at the shake station brought my son's shake over and gave us a step-by-step description of her methods. The burger was tasty, and the manager came by and checked in with us to see how everything was. The various GF sauces available are clearly labeled GF. Everything was very clean. No ill effects after eating here. My newly-diagnosed teenage son is SO happy to be able to get a burger and fries out again. We'll be back!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Was nervous when I got my burger because the bun didn't look or taste gluten free, but it was! Was my favorite place before celiacs and I'm so happy I can continue going with no issues

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


This is my go to celiac safe burger place in the area. Their gluten free buns are pretty decent and don't crumble in your hands, their fries are good and cooked in a dedicated fryer, and they even have gluten free milkshakes. They take cross contamination into account when cooking and prepping their food, and I have never gotten sick after eating there.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I went here with my mom, dad and sister a few weeks ago and we all loved it. The food was really good, great buns, great fries. I also got a vanilla milkshake and there was a lot of cinnamon in it but it wasn't advertised as that so if you're planning on getting a milkshake just know there's a fair amount of cinnamon in it.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I love this place. They have never gotten me sick. I get burgers and the sweet potatoes fries and they taste awesome!!

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Very impressed by this place they have a separate gluten free menu and gluten free preparation space. A good number of choices on the gluten free menu. The burger and sweet potato fries I had were very tasty. No ill effects from eating there.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Dedicated gluten free space. Everything came out with a gluten free sticker, too. Have been twice and did not get sick either time.

The food here was delicious. I was so happy to order a hamburger that had a bun, and a bun that tasted like a regular bun at that. The burgers were just the right size (not gigantic like some places), and the milkshakes were made to order from fresh ingredients. Sorey Five Guys, but this is my new go to place when in Albany!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I stopped here on my drive from Buffalo to Boston. After terrible luck with food in WNY, this was a very welcome stop. They have a separate menu with quite a few options. I sat at the milkshake bar, and the woman behind the counter explained that there was a completely separate GF area of the kitchen (or perhaps a separate kitchen all together), and her decision to work there stemmed from the fact that she had gluten sensitivity and other food allergies and felt safe at work. I got a plain burger and sweet potato fries, and they were absolutely delicious! I wish I'd had room to try one of their GF milkshakes, because the options looked wonderful! There are multiple Burger21 locations, but none in cities that I frequent. Come to Boston!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Passing through after a nerve wracking weekend in the countryside of northern NY state. Had such a hard time with GF food up there. Hitting me this place on my way home was stellar.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Very good fast casual burger place. We went yesterday while visiting Albany from NYC. We had read the good reviews on this app and are so glad they we true! Nice place, separate prep area for GF food and they clearly marked our children's GF food and brought it to our table separately. We had no issues afterwards (and our one daughter is extremely sensitive). It was nice to be able to order GF fries and shakes. Their condiments were also clearly labeled as GF (or not). We will be back next time we visit the Albany area.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


All i can say is WOW!! They are amazing here!! My burger and fries were delicious. Every one here is so friendly and accommodating and they treat celiac seriously. They label your food with a gluten free sticker and bring it to the table separately. I can not wait to go back and try all the burgers. No stress -no worry -just enjoy your food here.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


Really enjoyed our experience here today! I felt they took our allergy very seriously and the food was delicious! The burger was cooked perfectly and the sweet potato fries were so good too! Definitely recommend as they have quite a few things on the menu that are GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Tasty burger and fries! The menu was very descriptive as to what is and is not gluten free, and even lists sauces. Didn’t get sick! Food quality was good; on par with Red Robin.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I’ve eaten here many of times and felt good each time. Good burgers, dipping sauces clearly marked, and safe FRIES!! Yay for safe fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


There are measures to prevent cross contamination with fries and they have delicious GF buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Got the Beyond Burger on a gf bun…yummy!

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