Had an amazing GF burger and fries for lunch! The burger was perfectly cooked and one would never know the bun was GF without the cute sticker on the parchment paper. The amazing shoestring fries - my favorite variety - were absolutely delicious. I was so excited to be able to eat some yummy fries without having to worry about getting sick later on from any cross contamination! Lots of beverage choices, had a cold glass of iced tea, but really want to try a shake next time.
Was very impressed with their caution towards cross contamination. Separate fryer and separate milkshake mixer for gf milkshakes.
GF buns. GF fryer offers awesome sweet potato fries. Specialty condiments all labeled GF or not. Were knowledgeable about gluten in a pecan garnish for one shake flavor (and could omit it to make it GF). And very tasty burgers!!
A happy find on our way home from Upstate. Good burger rolls, a separate fryer for fries (delish), and milkshakes. Have come here twice and it’s been great both times.
The staff was very knowledgeable and went above and beyond to ensure there was no cross contamination! The owner came over and let us know they use a separate toaster, fryer, etc for gluten free food. On top of that, my food was brought out separately from the rest of our parties food. The OMG burger was delicious!
the staff were very knowledgeable, they have a dedicated fryer for fries. Food was absolutely delicious and completely fixed my craving for a good burger. I couldn't even tell that the bun was gluten free. Also! I got a vanilla milkshake and the person preparing it double checked before putting in cinnamon and sugar (which I omitted from my shake). Will absolutely go back over and over
Good solid burgers. Gluten free buns, fries. Staff is Careful and thoughtful about cross contamination. Good kids menu.
Great find for the gluten free crowd! Dedicated fryer, grill area & toaster with many selections such as grilled chicken sandwiches & juicy burgers. GF rolls are amazing. Sweet potato & regulars fries are the best I have ever had. Shakes are delicious. Very knowledgeable & accommodating. For carb counters (my daughter is celiac with type 1 diabetes) there is extensive nutritional information online.
Knowledgeable and friendly staff, clearly indicated items on the menu, dedicated fryer, good prices, and some seriously delicious burgers. No issues for my celiac wife.
My son and I ate here for the first time last week on the recommendation of another Celiac family we know. The staff is very knowledgeable and accommodating. I loved how the girl at the shake station brought my son's shake over and gave us a step-by-step description of her methods. The burger was tasty, and the manager came by and checked in with us to see how everything was. The various GF sauces available are clearly labeled GF. Everything was very clean. No ill effects after eating here. My newly-diagnosed teenage son is SO happy to be able to get a burger and fries out again. We'll be back!
Was nervous when I got my burger because the bun didn't look or taste gluten free, but it was! Was my favorite place before celiacs and I'm so happy I can continue going with no issues
This is my go to celiac safe burger place in the area. Their gluten free buns are pretty decent and don't crumble in your hands, their fries are good and cooked in a dedicated fryer, and they even have gluten free milkshakes. They take cross contamination into account when cooking and prepping their food, and I have never gotten sick after eating there.
I went here with my mom, dad and sister a few weeks ago and we all loved it. The food was really good, great buns, great fries. I also got a vanilla milkshake and there was a lot of cinnamon in it but it wasn't advertised as that so if you're planning on getting a milkshake just know there's a fair amount of cinnamon in it.
I love this place. They have never gotten me sick. I get burgers and the sweet potatoes fries and they taste awesome!!
Very impressed by this place they have a separate gluten free menu and gluten free preparation space. A good number of choices on the gluten free menu. The burger and sweet potato fries I had were very tasty. No ill effects from eating there.
Dedicated gluten free space. Everything came out with a gluten free sticker, too. Have been twice and did not get sick either time. The food here was delicious. I was so happy to order a hamburger that had a bun, and a bun that tasted like a regular bun at that. The burgers were just the right size (not gigantic like some places), and the milkshakes were made to order from fresh ingredients. Sorey Five Guys, but this is my new go to place when in Albany!
I stopped here on my drive from Buffalo to Boston. After terrible luck with food in WNY, this was a very welcome stop. They have a separate menu with quite a few options. I sat at the milkshake bar, and the woman behind the counter explained that there was a completely separate GF area of the kitchen (or perhaps a separate kitchen all together), and her decision to work there stemmed from the fact that she had gluten sensitivity and other food allergies and felt safe at work. I got a plain burger and sweet potato fries, and they were absolutely delicious! I wish I'd had room to try one of their GF milkshakes, because the options looked wonderful! There are multiple Burger21 locations, but none in cities that I frequent. Come to Boston!
Passing through after a nerve wracking weekend in the countryside of northern NY state. Had such a hard time with GF food up there. Hitting me this place on my way home was stellar.
Very good fast casual burger place. We went yesterday while visiting Albany from NYC. We had read the good reviews on this app and are so glad they we true! Nice place, separate prep area for GF food and they clearly marked our children's GF food and brought it to our table separately. We had no issues afterwards (and our one daughter is extremely sensitive). It was nice to be able to order GF fries and shakes. Their condiments were also clearly labeled as GF (or not). We will be back next time we visit the Albany area.
All i can say is WOW!! They are amazing here!! My burger and fries were delicious. Every one here is so friendly and accommodating and they treat celiac seriously. They label your food with a gluten free sticker and bring it to the table separately. I can not wait to go back and try all the burgers. No stress -no worry -just enjoy your food here.
It really doesn't get much better than this for a gluten free burger. Hands down one of my favorite places to get a burger since I found out I had a wheat allergy.
Amazing! A celiac dream!
Loved my gluten free pizza burger and sweet potato fries. I am in the introductory phase of the Autoimmune Protocol (AIP). I have only been to two restaurants in four months. Three hours later and I feel good. I usually have symptoms by now. Good sign that there was no contamination. So glad because the burger was very yummy. I don't think the beef was grass fed, but worth the opportunity to eat out.
The gf buns were so much better than ones we've had at other local burger places, the option to choose between regular and sweet potato fries was a welcome change from the usual, and all the condiments were very clearly labelled as to whether they were gf as well. The bananas foster milkshake is a new favorite!! Even my almost 4 yr old picky eater enjoyed his food. Highly recommend!
Excellent place to eat my wife had no problems and her food was clearly marked
My boyfriend and I eat here a lot. They have a seperate fryer for fries, seperate milkshake machine and ingredients and have very good gluten free buns!
I love this place. They have a dedicated fryer and milk shake machine for those that are gluten free. They always make sure to mark the bag for takeout with a gluten free sticker. If you eat there they will ask who at the table had the gluten free option. No issues whatsoever.
Food was v good but they gave me my sons unglutenfree burger. I ate a couple bites. Then they gave me a new one
I am an extremely sensitive celiac and they have yet to make me even slightly sick. I have eaten here monthly since Dec 2014.
I have Celiac's and I've gotten extremely ill twice after taking out from here. They have a gluten free menu, a gluten free prep area, and my food was in a separate bag from the gluten items. I really wanted to like this restaurant. Try at your own risk.
Excellent food. Gluten free bun was the best I've eaten.
I love that I can order a burger with actual bun here. And bonus, the bun is actually yummy. I wish all burger joints were as accommodating.
I've been here 4 times and have had an excellent burger on a GF bun each time. Fries are excellent, with GF dipping sauces. They are very careful and bring the GF order out separately. I am a Celiac and have never gotten sick here. Highly recommend... :)
The gluten-free bun was very good. Fast excellent service.
They go out of their way to make sure your satisfied. Special area for food prep.
New chain burger place with a separate Gluten Free menu, with GF buns! Points for serving a burger on a bun that's correctly sized - in relation to the patty. This place is eat in or takeout, and also has GF fries with several tasty dipping sauces. These are all clearly marked as GF as well. Will definitely go back again soon. Recommended.
Totally gluten free menu. Everything clearly marked. Yum!
Good gluten free options. completely spectated kitchen for gluten free options
I've been to Burger 21 twice, once a few weeks ago and before that, a few years ago. Both times were excellent experiences. Being able to get safe fries with a gluten free burger is huge for we celiacs! Burger 21 is a casual place where you order at the counter and then they bring you your food. Highly recommended!
Good burgers and gf bun is ok. What I love is that I can eat the fries. The various dipping sauces are great and well marked as far as gf. It’s a nice place and another good thing about it is that they have a place for you to wash your hands without having to go to the bathroom.
First time here and majorly impressed. They have a dedicated fryer for their fries and a separate grilling area for the burgers I believe. They brought the gluten free food first then went back to get the gluten items to prevent contamination. I will definitely visit again.
Edit: Sadly my son was glutened the last time we ate here :( It was one of the worst experiences and took him many days to recover. I don't know what went wrong, only clue was they said the bun tasted like the real thing. I wonder if our gluten free request was not relayed to the cook. It was a busy weekend....Previous review: Celiac child had no issues whatsoever! The persons who take the order are knowledgeable about celiacs and the servers too! And the burgers are delicious, so are the sweet potato fries! If you have to drive a long ways to get here, assure you that it will be worth it!
Had an awesome GF menu and the staff was very aware of making sure the food was safe to eat. They have a separate fryer for GF fries and separate area to make Gf milkshakes and all the sauces are labeled GF and in a way to avoid cross contamination!
They have a dedicated fryer and space for gluten-free. Their food is delish. I will say that we have eaten there several times and on one occasion it seemed that it was taking a long time for our food to come out. That us when the manager came out and told us that there was a mishap with my meal (rest of family is not gluten-free) - he said that my burger received a regular bun and that they had to remake my burger. The honesty in the management team that was awesome - they could of just change the buns and I would of not been the wiser until later. And later I would have been in the hospital because I am pretty sensitive. B-21 from that day has my loyalty but I also tell them when making my food - it is not a diet for me but a true health situation. So I have not had any problems and we were told that one of the owners daughter's had celiac --- that was why the chain is so celiac friendly!
Their menu now states they can't guarantee gluten free, so I was wary about getting food there yesterday, but as a super sensitive Celiac, I didn't feel glutened. Great taste but pricey.
Awesome burgers, fries, and shakes! Staff is super comfortable with celiac needs and brings out gf food separately and clearly marked. Even the dipping sauces are marked as to whether or not they are gf. Super yummy comfort food, American style. My son loves this place!
Wow, what a great experience! They are very knowledgeable about gluten and the hospitality was above and beyond. The gluten-free Burger was delicious and they even have a designated fryer for French fries . And the whole restaurant is very clean. I wish all restaurants could be like this. It was so nice to get a gluten-free meal and not have to worry about a thing! I can't wait to go back.
The manager greeted us right away and explained the menu thoroughly. More GF choices than most restaurants. I was so happy to get a safe burger and fries that also tasted delicious! And the dipping sauce options are also great! Try ragin Cajun! So far so good for this celiac ;)
Excellent food! Very informed staff! Just tell them when you order that everything needs to be GF, it is marked on the receipt. And they do have GF milkshakes again. Some flavors are marked GF on the menu. They have a separate blender that is marked Gluten Free to prevent cross-contamination so no worry about whether it was cleaned well enough or not.
Wanted to love this place..really..however after eating lunch here i got glutened..3am hit me like a rock.. had a few signs that this might happen but was hungry and decided to eat anyway..my bad..1st sign was the waitress wasnt sure if the dish she was holding was my order..2nd was no soap in restroom or small outside sink ...wont be back which is a shame ..i really liked their milkshake.
Fantastic food, explicit GF on menu, great service - seriously, you should go here, it's a super-awesome restaurant!
Right from the beginning I knew this was going to be good. Friendly greeting, helpful staff and nice atmosphere. Was blown away when my burger arrived. It was cooked perfectly and it was divine to have a great tasting gf bun. I will definitely return.
Absolutely the best gluten-free buns and hamburger we have ever had. We ordered the Swiss mushroom onion burger, and the fries and sweet potato fries that were made in a dedicated fryer! I would recommend this place hands down hopefully we can find one back in Home in Virginia
just ordered here. i’m very upset. food not gluten free and i now have a very sore bottom. not just from all the diarrhea, but the wiping too. not only did i literally throw money into the toilet, but who is gonna reimburse me for all that toilet paper. hmmmm.... what a waste, didn’t even put ketchup on there even though i ordered it. burger 21, more like eat a burger and then wipe your bottom 21 times
Not a lot of GF options. Their fries aren’t and none of their non-beef burgers are either. I had to get grilled chicken strips and it only came for a few and no GF sides. Also most of their condiments are off limits. I was really disappointed since this was so highly rated on this app I thought for sure I’d be satisfied but I wasn’t.
My wife and I visited this weekend. She has gluten intolerance, not diagnosed with celiac. She ordered the mushroom burger, specifically labeled GF, and specifically asked for a gluten free bun. She woke up this morning with definite symptoms of eating gluten - very severe reaction.
I eat every week and have never gotten sick. Excellent burgers and fries.
great!! everything is clearly marked on the menu. your burger choices are a little limited, but totally worth the dedicated kitchen space and how careful they are with my food. my tray even had a bright green gluten free sticker on it. I will be back!
I was really looking forward to eating here after all the good reviews however my experience was not as positive. I ordered a GF burger along with GF fries. My husband ordered a gluten item. My burger was in it's own bag marked gluten free but the gluten free fries were in the bag with my husband's gluten meal. This makes no sense at all :-( Definitely not safe for Celiac.
the Celiac in our party enjoyed the burger! Be called ahead to be sure that this location offered gluten-free and the gentleman that answered the phone was pretty knowledgeable. Once we got there his order was taken and everything arrived within minutes gluten-free! Dedicated french fry fryer just for gluten free and they offer gluten-free buns :-) after we left he decided he should have opted for the chocolate peanut butter ice cream but he was too full while we were there :-) definitely recommend. the only reason I gave it 4 instead of 5 was the five of us' total was 60 bucks!
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm