Burger 21
$ • Restaurant
Most Recent Reviews
GF buns and allegedly a separate fryer for fries. Good burger place.
Several things are marked gf on the menu! They were really great about it too! We will definitely be back!
There are measures to prevent cross contamination with fries and they have delicious GF buns.
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So many GF options. GF buns and they have separate fryers! My celiac daughter was in heaven with all the choices and she didn’t get sick! The staff was super knowledgeable and her food came out on separate trays by different staff so we knew it was separate in the kitchen with a GF sticker on her tray!
Been going here for years!! Hands down the best gluten free burger place in Charlotte. Staff is knowledgeable, and gluten free orders come labeled with a sticker. The fries are to die for. (sometimes they can be salty though!) Definitely recommend!
Staff very knowledgeable on GF. Has separate area in kitchen for prep. Has a dedicated friend (it won't let me put the correct word in). Fries were delicious. I prefer the sweet potato fries. The Black and blue burger was very good. I highly recommend this place.
Very gluten free friendly!! Even a dedicated fryer for French fries! If you don't like salt, ask for unseasoned.....very salty.
The best GF burger and GF fries. They understand the requirements for Celiacs. The menu is clearly marked. The bun is the most normal bread I’ve had in a while. Doesn’t fall apart and not heavy tasting. Great place to have a quick and safe meal out.
This is my fave restaurant to eat because I feel so safe and the food is amazing. The bun is absolutely perfect, not giant and bulky like other gf buns. The fries are exceptional and my friends order gf fries bc they taste better than the regular ones. 5 stars is not enough. The staff is also the nicest ever, love Burger 21!
Great experience. Menu is clearly marked. Staff was very knowledgeable.
Such a large transparent GF menu. So happy. Even a GF kids menu with shake options for my son.
Everything is labeled gluten free, that is gluten free. Options include: GF buns, fries, sauces, shakes, burgers Staff were knowledgeable about gluten free options!
We tried this place because it said they had a dedicated frier. Burgers are very good and the bun seemed like a regular bun (though you can see it's different). They always bring the food out separately to avoid contamination and it's clearly marked gluten free. The fries are good and can get gluten free shakes.
WONDERFUL! Fries, amazing. Burger, amazing. Shake, amazing!!! I wish I would’ve known about this place sooner. This is officially my favorite burger place now. HIGHLY recommend.
This is more of a fast food type restaurant. The young man taking my order was very sweet and knowledgeable about the gluten free options and alterations to menu items. He double checked that the aioli on my sandwich was GF. They have a dedicated fryer to GF fries and sweet potato fries (and the chicken tenders, I’m assuming). My boyfriend and I were sharing fries, and they made sure that I knew that the Thai Style ketchup that he ordered was NOT gluten free. They also put stickers on GF trays. We will definitely be back.
Super good. They were confident when telling me how they prepare the food. The bun actually tasted good. There were quite a few options. It was a great experience.
We've been ordering from here for about 4 years, and Burger21 has been very consistent in food quality and lack of adverse effects re: Celiac. We've tried a few of the different burgers available in gluten-free (GF), but mostly stick with the Bacon Cheesy on GF bun (good!) and GF fries. Whenever special comments are available on item(s) or the whole order when ordering online, I always note that there's a gluten "allergy" and to please try to avoid cross-contamination when preparing. Recommended. Edit: We do takeout/delivery 99% of the time. We've only dined in once.
Awesome French fries! Confident staff, separate prep area for gf.
Great place to eat. And they have cans of cider
We eat here regularly. My husband who is not GF loves this place too! They take great care to serve safe food. It’s great to have a bun, French fries and milkshake like a “normal” meal, not a bun that falls apart as soon as you bite into it as is the case with a lot of GF buns. Their salads look great but I always get burger & fries because they are the best around, not just for GF but everybody loves them!
My go to place for lunch. They take great care in their gf food prep and I've never gotten sick. Plus its delicious!
I've been to Burger 21 twice, once a few weeks ago and before that, a few years ago. Both times were excellent experiences. Being able to get safe fries with a gluten free burger is huge for we celiacs!
Burger 21 is a casual place where you order at the counter and then they bring you your food. Highly recommended!
Staff was very knowledgeable about Celiac. Their menu offered lots of GF options even FRIES! They have a separate prep area and fryer. Very impressed.
Awesome burgers, fries, and shakes! Staff is super comfortable with celiac needs and brings out gf food separately and clearly marked. Even the dipping sauces are marked as to whether or not they are gf. Super yummy comfort food, American style. My son loves this place!
Burger was delicious! Wonderful sweet potato fries. Gluten free meal was clearly marked and with different paper, was also brought out separately. Everyone was extremely friendly!
absoutly delicious food. GF bun and GF fries and sweet potato fries. they have a sauce bar with the sauces labeled too. my food even came out with a GF label on it to make sure necessary precautions were made. no reaction.
Celiac friendly. Great burgers and fries! Very knowledgeable!
2 Celiacs and no reactions to date. We've gone nearly every week for a couple months since it's one of the safest places for us in CLT. Excellent burger & GF bun. Great milkshakes. Separate fryer and kitchen area.
Our family's ABSOLUTE FAV ever!!!! LOVE LOVE LOVE!!! I have 2 kids with celiac and they have never gotten sick!!! Burger 21 always takes extra care with the GF food! Love that there is so many options for GF!! Thanks BURGER 21 .... always happy when we get to go there!!
My daughter said let's go to burger 21 and I was like ok I will just get a salad. But... actually I found they had gluten free buns and not only were they good but delicious!!!
We come here often- my son has celiac and finding this place was like finding gold!
Mediocre at best. 3 stars for being gf, but the burger was not impressive, I asked for grilled onions and garlic aioli with no mushrooms, got a burger with mushrooms and honey mustard. With all the options in Charlotte, I won't be going back.
Very knowledgeable about celiacs! Separate fryer for french fries. Separate mixer for gluten free milkshakes. Great experience!!! Will definitely go back!!!
Wonderful meal, very knowledgeable staff and overall, great experience for a family with good allergens and a celiac.
Great attention to food allergy concerns. Dedicated fryer, GF items marked and brought out separately from other food. This is my favorite and safest place to eat a quick and delicious meal!
Wow! That was the BEST cheeseburger I have eaten since 1997! I am amazed at what a difference the bun made! The burger was cooked the way I wanted, not pre-cooked. Burger 21 just made my Top 3 favorite restaurants! Thank you Monica, y'all do a great job!
My wife and daughter have many allergies and dietary restrictions. This is the only place outside of Disney World that my wife feels comfortable eating out at. They are super careful, knowledgeable and use separate preparation areas.
What a great find! I stumbled upon Burger 21 when I saw a Facebook post that they were donating 10% of their sales that day to the Charlotte Celiac Connection. I had an awesome Philly Burger, fries, and a peanut butter chocolate shake - all gluten free and so tasty. The bun was excellent; not small or crumbly, in fact it seemed like a normal bun! They get them from a local bakery. Needless to say, we went back a week later!
This was hands down the best GF place we have ever eaten. The staff was very knowledgeable. There is a separate prep area and designated fryer. The food was excellent also. Absolutely no ill-effects after eating here. Waiting for more of these franchises to open!
Tasty burgers, great GF buns, dedicated frier for yummy fries. Fun variety of GF sauces for dipping in. Separate GF menu.
Had a beautiful seasonal salad just by switching out the dressing. Staff was knowledge and cautious. Salad is made in a separate area.
Great food, gluten free buns and shakes. We've eaten here many times and my wife has never gotten sick.
Reviews of this Chain
Had a good experience here. Staff were very knowledgeable. Had a burger and fries with no problem. They have a dedicated gf fryer.
Excellent service and tasty food! I have celiac anda few other food allergies, and they were very helpful in telling me what they could or could not adjust.
I ordered the grilled chicken strips with sides of sweet potato and french fries. The chicken was tender and tasty. The fries were thin and crispy. Fortunately, I didn’t have any allergic reactions(which tends to happen when separate fryers aren’t used). All in all, great experience. Win in my book!
GF marked on the menu, will make fries in separate, dedicated fryer if you request GF. They have lots of yummy house-made sauces to dip your fries in, the GF ones are marked (some are not GF but most are). The bun itself was dry, your typical gf standard bun (nothing special) but adding some of the house made ranch made a big difference. The bun wasn’t warmed or toasted, so that’s a big part of it. But overall still yummy, the patty was good quality and flavorful. I’d eat here again.
I have always had a great experience here. They have gf and vegan options which is hard to find. They have a dedicated fryer and awesome fries. They also carry gf brownies and do great with to go food. Plenty of parking and the restroom is always clean.
