Burger 21

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers outdoor seating

Updating my review bc service is much better lately. We order from here at least once a month. Kids love their burgers with GF buns, delicious fries and yummy milkshakes.

We used to go regularly but service has gone downhill in the past 12-18 months. No issues with the GF food and they do well labeling and making fresh fries.

Celiac friendly?

Yes

Dedicated fryer!!!! And separate utensils!!!

Celiac friendly?

Yes

My son has a severe wheat allergy and has eaten safely here twice. Dedicated fryer. The gf buns were delicious! Gf french fries are excellent.

They seem to be very careful and cautious about the food. I recommend this place.

My wife and I visited this weekend. She has gluten intolerance, not diagnosed with celiac. She ordered the mushroom burger, specifically labeled GF, and specifically asked for a gluten free bun. She woke up this morning with definite symptoms of eating gluten - very severe reaction.

Celiac friendly?

No

they did great!!! I have not had a milkshake out at a restaurant in years!!! The french fries were yummy, and I had a gluten free hot dog on a gluten free hamburger bun (they did not have GF hot dog buns) all and all a great visit and I will be back!!!

Separate grill, fryer and milk shake maker. A separate server for all GF items. The buns are amazing. Def our favorite burger joint!

Celiac friendly?

Yes

Excellent burgers and fries prepared separately. Very aware of GF and warn you about everything, even the shakes.

Celiac friendly?

Yes

Unfortunately, for me I got glutened after eating one of their burgers.

Celiac friendly?

No

GREAT GF menu! The hamburgers are awesome, and they have a dedicated fryer. GF sauces are marked, and they even have a GF kid's menu. Our new favorite family meal out!

Very very safe!! Cooked in a separate area. Even better - its delicious!!!

Celiac friendly?

Yes

Burger and fries were good. Didn't like that the bun immediately crumbled.

Good good and great GF practices to keep celiacs safe!

Celiac friendly?

Yes

08/2014 - This is a great new option for quick food in the area.

07/2015 - Update: from 5 stars to 3

I've been coming here for a year now. I've never gotten sick here. That said, they must have changed their burger recipe fairly recently -- they are INCREDIBLY salty to the point where we've stopped frequenting it.

Celiac friendly?

Yes

delicious

You can have milk shakes and burger and fries all safe for Celiac's!.

The GF milk shakes are wonderful!! The buns are lighter than I've come to expect with GF buns and crumble, and today the toppings were surprisingly sparse. Still, it was another good meal

Celiac friendly?

Yes

Separate fryer and hyper-awareness about celiac. Food is great. The GF hamburger bun isn't terrible either.

Celiac friendly?

Yes

This was a great experience for the entire family. Delicious juicy burgers on GF bread with awesome shoe string fries. All of our baskets of food were identified with GF stickers. Highly recommend this place.

Celiac friendly?

Yes

We've been ordering from here for about 4 years, and Burger21 has been very consistent in food quality and lack of adverse effects re: Celiac. We've tried a few of the different burgers available in gluten-free (GF), but mostly stick with the Bacon Cheesy on GF bun (good!) and GF fries. Whenever special comments are available on item(s) or the whole order when ordering online, I always note that there's a gluten "allergy" and to please try to avoid cross-contamination when preparing. Recommended. Edit: We do takeout/delivery 99% of the time. We've only dined in once.

Girl with hot pink nails that took order was awesome place is clean food was hot and amazing

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering
• Offers outdoor seating

“Gluten free” must have been cross-contaminated.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Good for kids
• Good for lunch
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have eaten here twice. The first time I only had a burger on lettuce cups and was fine. The second time I had the same burger on a gf bun with the gf sweet potato fries. About 1 hour later symptoms started to flair. Might be best to steer clear of the fries if you are celiac.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered a GF burger. I loved that I could customize the bread, cheese, meat, and all toppings. They have a dedicated menu so your order is listed with a “GF” before the menu item. The food came in a separate bag. The service was fantastic. Very kind and patient with us. No symptoms after eating there. Delicious food. Not a healthy restaurant but delicious and accommodating

Lots of options. The entire menu is completely customizable. I even could order the meat without seasoning. Not just a great option for gluten free or celiac

The customer service was chock fil a standards. Super nice, helpful and patient. Grateful for them.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good selection of healthy options
• Good vegan options
• Good with other allergies

Read the mixed reviews here but went to check it out because there were few options otherwise. I walked up and asked who could I talk to about food allergens and they went and got Calvin (Supervisor) I explained that I was celiac and needed “real” gluten free and if it wasn’t then I would pass. I asked them about the fryer and he said they cook chicken tenders in it and thus it is not gluten free. So I ordered a bacon cheeseburger and a drink. The burger was good and I had no issues. After my burger came out Calvin came to my table and said he was baking me some fries. He personally brought them out about 10 minutes later. They were good. My wife commented that she thought they were better than her fried fries.

Overall, excellent experience. Just be clear about your needs and ask accordingly and they will take care of you.

Celiac friendly?

Yes

First time here, although it is in my neighborhood. Will definitely not be the last. My Burger on GF bun was delicious. The server brought out mine and my partner’s (not GF) separately so as to avoid confusion. Their grill is strictly sectioned for gf burgers and the fries were marked Gluten Free, which they explained were done in the dedicated gf fryer.

All around impressive experience with a very knowledgeable staff that explained the dedicated gf part of the kitchen to prevent cross contamination.

While we are both devoted carnivores, there were also vegetarian options, so there is something for everyone.

Celiac friendly?

Yes

turned into a Korean BBQ place with no gluten free options

Celiac friendly?

No

This is one of the few places that I don't feel stressed about eating at. Eaten here several times without issues for burger or fries. Very good food. As long as you let them know the gluten "allergy" aka celiac, is severe they have always done a good job for me.

Celiac friendly?

Yes

“Grilled cheese” was a gf bun with two pieces on of American cheese not even melted. What!?

Gluten free buns available. All sauces we labeled. Staff was knowledgeable and made us aware of some risk of CC when cleaning the fryers. I had the Skinny turkey burger and it was delicious.

What an awesome meal! The fries are done in a dedicated fryer. They brought my food out separately from the other meals. Plus, there were gluten free labels on them to differentiate. I would go back in a minute!

Celiac friendly?

Yes

Great burger, bun and fries! All gf with a dedicated kitchen area. The pistachio mint shake was an added bonus.

Celiac friendly?

Yes

Since my diagnosis of CD this has become my burger place of choice. Three visits over the past few months with no issues.

Celiac friendly?

Yes

I asked for a gluten free burger. She said, "we don't have gluten free burgers, only gluten free buns." I tried to ask her why, was it cross contamination, or what? It is on their menu. Why would you have a gluten free bun with nothing to put on it? She just kept barking, "we don't have gluten free burgers, only gluten free buns!" So I walked away.

Celiac friendly?

No

Very good place to eat. Menu is very clear what is safe or not. Fries have a dedicated fryer and are SAFE and delicious!

Celiac friendly?

Yes

Excellent! Menu very clearly marked with GF options. They have a separate are to prepare and cook GF food. Their GF buns actually held together when eating them! Delicious burgers and fries! They have GF regular and sweet potato fries!

Celiac friendly?

Yes

Had a gluten free bun as promised. Indicated fries weren’t safe so I skipped them. Always appreciate advice from the employees on site. After they took my order they went in back and called out that it needed to be gluten free with a gluten free bun.

Gluten-free buns but they have a shared fryer so the fries aren’t safe

Celiac friendly?

Yes

Separate fryer... GF buns and options! Great place to eat. Never have had a problem!

Celiac friendly?

Yes

I have eaten here many times, they always ask if the gluten free is for “allergy” reasons and make sure they are very careful. Really good burgers and sauces

Celiac friendly?

Yes

Awesome French fries! Confident staff, separate prep area for gf.

Celiac friendly?

Yes

Rather large GF Menu. Menu online. Celiac son...no reaction. Good Burger & Fries. Highly recommend if you’re in the area.

Celiac friendly?

Yes

Great experience. Food was good and lots of GF options.

Staff were incredibly knowledgeable, friendly and amazing. Cooked all GF stuff in a separate area. One of the best burgers I’ve had in a long time. Sweet potato fries and strawberry milkshake were so good too!

Celiac friendly?

Yes

Dedicated fryer for fries, great GF buns and burgers - items were tested on my Nima Sensor and came back with no gluten found. Menu is clearly marked and noted when order is placed.

The hamburguers taste really good with the gluten free bun and they fry the French fries and sweet potato fries separate to avoid cross contamination. I trust this place. Never been sick afterwards.

Celiac friendly?

Yes

We like this location a little more than the Ashburn one. They have more comfortable seating, a Coke Freestyle machine, and a pay car charging station. Usually it is not as crowded as Ashburn. Daughter likes the GF burger and GF fries, and has never gotten sick after eating here.

Celiac friendly?

Yes

Burgers were delicious! Gf fries and shakes!

Staff knowledgeable and food was marked as gluten free and server said it was upon serving it. Great burgers and dedicated fryer.

Celiac friendly?

Yes

Staff was very helpful and allergy aware. Feel very safe eating here. We will be back!

Celiac friendly?

Yes

Celiac friendly. They have a dedicated kitchen section and take necessary precautions. Burgers were great and tasty, i liked that they had multiple types of sauces, each marked if they were GF or not. Great family destination. I would recommend the restaurant to put a bit less salt of their fries.

My son and my wife loved the burger and felt really safe. We found the restaurant via Find ne gluten free apps and nice discovery. The food is not only safe but really delicious!

The concept is great for great food fast!

Celiac friendly?

Yes

This store is no longer open. Go somewhere else

They were amazing, helpful and careful!

Celiac friendly?

Yes

Staff was extremely knowledgeable about gluten free and what constitutes gluten free. I asked if the fries were fried in their own fryer and the server seemed surprised I would even ask. Was told “well they aren’t gluten free if they aren’t in their own fryer”. Yes!! They have a dedicated fryer for all gluten free orders. Order came out with a sticker indicating it to be gluten free. Bun was great! It didn’t fall apart at all. Will definitely be going back!!

Their menu and sauce dispensers are labeled for GF items & their fries are in a dedicated fryer. I ordered the ‘shroom burger which was delicious. They brought it out separate and the basket it was in was labeled GF. The GF bun was fantastic and held together completely. They also have GF milkshake options.

Celiac friendly?

Yes

Absolutely delicious!!!! Great gf buns and even better they have gf fryers for fries!! I will travel an hour for a good burger and fries, they’re hard to find.

Celiac friendly?

Yes

I’ve eaten here many times with no issues. Burgers are delicious and you can never go wrong with gf fries. I always let them know I have a “gluten allergy” and order a gf bun and gf fries. Amazing!!!

Celiac friendly?

Yes

I tried the cheesy burger. It was yummy and had no reaction after eating it.

Celiac friendly?

Yes

Best gluten free buns around, fries prepared separately so no cross contamination 🎉👍

Celiac friendly?

Yes

Have safely eaten here on several occasions. Had one mixup on a carryout order that got us sick (they put wrong bun in the GF order), but will stick to eating in the restaurant from now on. Love the GF sauces, which are clearly marked, and the gf shakes are great! Kids love this place. Very understanding staff.

Celiac friendly?

Yes

Had the new Impossible Burger that was GF on a GF bun and fries cooked separate. Just mention to the staff during your order you'd like it GF and they will take care of it for you. Now need to go back and try the real Burger! Great place.

Great every time! Great GF buns and they have the best fries! Labels all their sauces so you know what is GF. Eaten here many times and never had any issues or concerns.

Amazing burgers! The GF bun is really good!

They served me a regular bun and I didnt notice until I had already taken a bite. Use extra caution if youre going to use them before your flight

Celiac friendly?

No

Burger was delicious and did not get sick. I’m a fairly sensitive celiac. Slightly cheaper than grassburger.

Celiac friendly?

Yes

So tasty, so safe - a real treat. Their GF safety process seems to be spot on. The GF condiments and menu items clearly labelled too (see photos) and its a pleasure to have GF Fries and a choice of tasty burgers including some of their signature flavours rather than being stuck with a plain cheeseburger. The milkshakes are a dessert in themselves and are a welcome safe treat 🎉 Service great and toilets and restaurant spotless too.

Celiac friendly?

Yes