Front staff did not know that veggie burger is not gluten free. Tested it with Nima and had to return it back. If I hadn’t, it would have been terrible. When I returned it back, his senior came and said veggie burger is not gluten free but didn’t have the courtesy to apologize. I would have fallen sick if not for Nima. They need to realize they are playing with people’s health here. Got a cheeseburger after that which tested safe with Nima! Three stars only for that effort. I wouldn’t eat here without checking the food.
Dedicated fryer for fries only, and GF bums available. I ordered the lounge burger with fries, good choice.
We love the burger lounge! We had it for lunch and dinner while we were in town for the Holiday Bowl. Our two with Celiac eat safely here!
Fab burgers with a gluten free bun! Tasted great. I haven't had a full burger in ages as its hard to find places that do the gf bun. Fries were also gf and lovely
Super juicy and delicious burger! Gf bun toasted just right so the texture was great. Fries were delicious. I have celiac and had no reaction. We loved this place! It’s casual with ordering at a counter. Top notch ingredients, including grass fed beef, no fake cheese, and even milkshakes with local produce. We were too full to get one though. Highly recommend this place!
My brother and I both have celiac disease meaning we can’t eat any gluten because we are allergic to it. So, we ordered two burgers both with gluten free buns, bacon and one with avacado for pickup. The employee on the phone read back the order exact to us and when we picked it up it was completely wrong. When we picked them up, one had a regular bun on it and one had the correct gluten free bun. Also, one had bacon on it and the other did not. That being said, once they fixed it (I never got the bacon even after they remade it), the food was good but semi-expensive for relatively small portions. I would definitely not recommend it to anyone who also has a serious allergy.
Awesome burgers and they make their fries in a dedicated fryer. They use Udi’s buns. The milkshakes are great too!
I only ate here once but the service was great. I Very knowledgeable and my food preparation was explained. The burger was very good and so was the bun. The french fries are technically cooked in a separate fryer...however...they explained that they merge the frying oils at the end of the day and reuse to fry. So the oil that fries the fries and the onion rings do get mixed together and it’s reused, so there’s risk of cross contamination. They said they’ve never had an issue but I didn’t want to take the risk as I’ve been glutened that way before. It was a good dining experience
Staff friendly and knowledgeable, good excellent, not far from petco park... What more can I say? Great place
The manager was awesome. He told us they have a dedicated fryer for fries. Had burgers and fries. The manager knew what he was talking about and took care of us! The first employee we encountered when we walked in said nothing except the special gf buns is gf. Ask for the manager when you go in. Food was excellent! Burgers were juicy. They use Udi’s buns for their gf buns. They fry their French Fries in peanut oil.
I've eaten here three times now and I have yet to get hives or have any other sort of allergic reaction, so I'd say they're safe! Not to mention the gf buns are soft and fluffy, and the burgers are really good.
Staff seemed knowledgable about gluten and went through our order a couple times to confirm that they had it right. Food was quite good. We were not warned about any cross-contamination with the fries as I've seen others mention here but also didn't seem to cause a reaction.
Delicious! They make everything in house including the sodas. Grass fed, organic. and fresh. This place is a real treat. I highly recommend it.
Excellent gluten free burger, very friendly staff.
Good burger but fries aren't gf and they make their milkshakes in same blender as malt ones.
i am celiac. People working here are friendly and knowledgeable. I was about to take a bite into the burger when I thought to ask "this bread is gluten free, right?" (the bread just seemed too 'spongy' for being gluten free) and the young man looked and said no. so he took the entire dish back, apologized and told me I would get large fries without charge. and so it happened. the burger bread and fries were delicious! and I felt fine afterwards.
awesome and celiac friendly you can: •find a green circle where you can have the gluten free version of the item in the menu •be reassured by the personal that are taking care of your food. •taste a great burger
I had dinner here while in town for a conference. I ordered a gluten free burger, and the woman who took my order asked if it was an allergy or just a preference. I told her I had celiac so she made a point of telling the kitchen staff to keep it separate from anything with gluten. The GF bun was unusually good, as was the rest of the burger, and the lavender mint lemonade was delicious. I had no trouble after eating here, and had such a good experience, I went again on my last day in town to make sure I would be okay on my flight home the next day. On that occasion, they were out of GF buns, so served my burger on lettuce with no up-charge. Equally positive experience. Highly recommended!
Felt fine after eating there. Also, the employees were really nice, and remade my burger for free when I forgot to tell them to make it gluten-free.
Burger with great gluten free bun. I had the one with the homemade thousand island dressing which was tasty. Fries are in dedicated fryer but nothing special. Lavender mint lemonade was awesome.
Very good, and a knowledgeable staff as well. However, in the height of comic-con, there is the possibility that they a) may not have gluten free buns, and b) may have issues with cross-contamination.
We loved the burgers and fries here! The 3 members of the family who had gf buns said they were great. We were warned of the possibility of cross contamination with the fries even though they fry them separate from the onion rings. No one had a problem even our youngest daughter who has celiac the very worst. Such a fun find on our way to the Padres game!
They have gluten free buns, staff was quick to inform me that their fries were not considered gluten free. I have eaten here several times and have not had any issues.
NO GF MENU, just GF buns. Staff has no knowledge of contamination issues.
Great burger. Awesome shake (it IS GF, other reviewers are incorrect ). if they had GF fries, I would give them 5 stars.
Cc was very high when we went in, seeing the kitchen made me nervous to eat here. sloppy prep areas=higher risk.
Delicious! Ate here twice in two days and felt awesome after each time. Safe for celiacs! Fries are cooked in same oil as onion rings though so they aren't safe. I got the classic burger both times and they toasted the GF bun mmmm. I also tried the chocolate shake and the rootbeer float and they were both delicious.
Wow - I seldom go out for burgers anymore, but these are pretty fantastic. Very knowledgeable staff, and I ended up going back the next day and getting the same thing (classic burger w/ bacon, and ahi tuna burgers).
Great gluten free bun. The staff was very knowledgeable. The fires are cooked in the same oil as the onion rings and chicken tenders. Lots of options for burgers and great salads!
Have GF buns. no GF fryer so be selective
The paleo burger was amazing! I will go back to one of their locations during my week in San Diego.
This is possibly the best gluten free hamburger I've ever had. They have gluten free buns and a separate gluten free menu. The service is great, the atmosphere is laid back and the waitstaff are knowledgeable and friendly. They will specify to the cook staff if you have an allergy.
Gluten-free buns and french fries, very knowledgable, and the homemade ranch is amazing.
Pretty good burgers and salads. Great service.
I thought the food was awesome and the service was great...had me dialed for gluten free. Will come again when I visit SD.
Best gluten free bun I've ever had. Customer service was excellent and they made sure to have the kitchen staff switch gloves before making my food. Fries are cooked in a separate fryer so they are safe too! <3
So delicious! Staff was excellent & food was delicious. Knowledgable about gluten free menu items, very patient staff! HIGHLY recommended. Wish we had Burger Lounge on the East coast!
Amazingly delicious, and they pay attention to GF issues. Also, they know how to cook grass-fed beef correctly (the fats burn more easily, but they know that and do it right.) Highly recommended. <3
The menu inside is not labeled gf but if you look online, they have a gf menu. Staff was knowledgable. I wasn't going to order fries but the waitress said they were gf. I ordered them, had second thoughts bc they were not listed on the website as gf, and then we asked if they were cooked in the same oil as any other foods and we were told that all foods fried are cooked in separate oils (100% peanut oil). They do have veg and vegan options - the quinoa salad was great. My husband had the lounge burger and he said it was really good also. The fries were so good and they were served on a separate plate so we could share (as my husband had a non-gf burger). That was nice of them. You order your food as you do in a fast food restaurant and then you pick a table and you are served. Honestly, service was exceptionally good. The wait staff was very attentive and very nice. Neat little restaurant.
Their burgers can be made gluten free, as can their salads. And they’re delicious! Be warned, though: Fries here are fried with oil that’s contaminated, and milkshakes may be contaminated by them not fully washing their equipment after making Malt milkshakes.
WARNING! I had previously been told their fries are GF and cooked in a separate fryer. Today when I called to order the guy asked if it’s allergy or preference and then told me the fries aren’t safe because at the end of the night they drain all the oil into the same bucket and then reuse it after the dryers get cleaned. So the breaded stuff frier oil gets mixed into the fries only frier oil. The burgers are still great and I believe they handle the food well. But that was a nasty surprise!
Okay. The burger itself was really good but they have generic GF Udis buns which we personally don’t like. The kids size burger was tiny and didn’t take up half of the GF bun. Fries were not in a dedicated fryer and were cool and not flavorful. We ate here late at night so not sure if that’s why our food wasn’t great? Our extended family ate at a different location a day earlier and loved both the burgers and fries however they are not GF. So not sure why our experience wasn’t as good as theirs.
They have one of the best burgers my husband and I have had. The manager came out from the back with a big smile and was extremely helpful. It was my first time there and they went over the menu with me which was great having celiac and all. Unfortunately he told me not to get the fries if I had celiac
Eat here probably once a week. It's the best burger in town. I loved this place before being diagnosed celiac, and love it even more now being gf. Buns are great. No issues with fries. They always ask if it's an allergy. I never get sick. Love this place.
We were very nervous about the burger after the Cashier who took our order seemed confused and annoyed by our questions. The fries are not even in a dedicated fryer. But the gluten free burger came out separately from everyone else’s order, and my daughter did not get violently ill, though she had some stomach pains, but I can’t say if it was from this place, or not. She certainly enjoyed her burger though.
Super soft GF bun for the burgers. Options were reduced due to a shared fryer, however settled on the kettle chips which were bland. Overall food seemed to be lacking in flavor for the price, however didn’t get sick in anyway which is sometimes priceless...
Delicious burgers with gluten free buns. They have a separate gluten free menu available online. I had a half caesar salad without the crispy taro and it was great. I normally feel sick with cross contamination but didn’t feel sick after eating here at all. Milk shakes were also great! Nice location with outdoor seating in prime La Jolla shopping area. No dedicated parking lot, so need to find street parking.
Ate here for lunch today. So far so good. Burger was grilled perfectly. GF bun was toasted and tasty. Fingers crossed no cross contamination on the toasting. GF fries are not GF! Separate fryer as another review mentioned but common oil since it shares the same heating element.
Nothing dedicated to GF, so 3 stars. The GF bun was great and didn't fall apart like most. However it goes through the same toasting mechanism as everything else so it's cross contaminated. I don't know if the bun had dairy - forgot to ask and hoped for the best. The avocado was excellent. The fries definitely have just one fryer so they don't recommend it (and they weren't awesome so you aren't missing much). They do have salads I realized later. Liked the fact they had turkey and veggie burger options. Lavender lemonade was decent. Free refill. Not much seating but near the restrooms so you can wash. Burger was good. But from GF perspective, nothing dedicated.
They get the celiac thing here: separate surfaces, change gloves, distinguish between gluten intolerant and celiac on the order instructions...even a separate fryer for the French fries (unfortunately it is right next to the regular fryer so we passed.)
Everything about this place is awesome! Best gluten free bun I've ever tasted! And all the food was great. Super friendly staff that knows a lot about gluten. He asked right away if we had a sensitivity or severe allergy so he could let the staff know to use all fresh utensils and wear gloves. Lots of fresh and organic. If I'm in SD again, I would definitely come back!
Amazing burger and the toasting of the Udi's bun was delicious!!! I had the side salad (again amazing!). They do not have a dedicated fryer, so fries and such are not an option for me (sensitive to cross contamination). Also, paper menu said Alaskan Cod was available in a gluten free option, but staff informed me it was made with Panko. Super knowledge and friendly - worth the visit!
Delicious Gluten Free bun. Best I've ever had. I haven't had any problems or cross contaminations issues out of the 8 times I've eaten there. Just say you want the gluten free bun and it's an allergy. Fries are cooked in a separate fryer so you're good to go!
I have eaten here several times and have not gotten sick. The staff including the manager get me and understand my fears of cross contamination. I like the Junior Burger with no sauce and no cheese with a GF Bun that is delicious! I like the side salad with no onions or cheese. Only thing that would make it better is a designated fryer for some yummy fries. The restaurant all the way to the bathrooms are kept pretty and clean! Burger Lounge you are doing it right! Thank you! 💟
They have GF buns which is awesome! The burger was good, too, however the service was not great at all. I had to send my burger back twice for being wrong. I can't do dairy either, so the first time they put grilled onions on it (butter) and buttered the bun. They also didn't put on the pickles or bacon I ordered. Second time they at least left off the grilled onions and the ungrilled bun, but still didn't put bacon or pickles on it. By time I got my food, my husband had finished his.
10:30 am - 11 pm
10:30 am - 11 pm
10:30 am - 11 pm
10:30 am - 11 pm
12 am - 2 am, 10:30 am - 12 am
12 am - 3 am, 10:30 am - 12 am
12 am - 3 am, 10:30 am - 11 pm