The manager was awesome. He told us they have a dedicated fryer for fries. Had burgers and fries. The manager knew what he was talking about and took care of us! The first employee we encountered when we walked in said nothing except the special gf buns is gf. Ask for the manager when you go in. Food was excellent! Burgers were juicy. They use Udi’s buns for their gf buns. They fry their French Fries in peanut oil.
I've eaten here three times now and I have yet to get hives or have any other sort of allergic reaction, so I'd say they're safe! Not to mention the gf buns are soft and fluffy, and the burgers are really good.
Staff seemed knowledgable about gluten and went through our order a couple times to confirm that they had it right. Food was quite good. We were not warned about any cross-contamination with the fries as I've seen others mention here but also didn't seem to cause a reaction.
Delicious! They make everything in house including the sodas. Grass fed, organic. and fresh. This place is a real treat. I highly recommend it.
Excellent gluten free burger, very friendly staff.
Good burger but fries aren't gf and they make their milkshakes in same blender as malt ones.
i am celiac. People working here are friendly and knowledgeable. I was about to take a bite into the burger when I thought to ask "this bread is gluten free, right?" (the bread just seemed too 'spongy' for being gluten free) and the young man looked and said no. so he took the entire dish back, apologized and told me I would get large fries without charge. and so it happened. the burger bread and fries were delicious! and I felt fine afterwards.
awesome and celiac friendly you can: •find a green circle where you can have the gluten free version of the item in the menu •be reassured by the personal that are taking care of your food. •taste a great burger
I had dinner here while in town for a conference. I ordered a gluten free burger, and the woman who took my order asked if it was an allergy or just a preference. I told her I had celiac so she made a point of telling the kitchen staff to keep it separate from anything with gluten. The GF bun was unusually good, as was the rest of the burger, and the lavender mint lemonade was delicious. I had no trouble after eating here, and had such a good experience, I went again on my last day in town to make sure I would be okay on my flight home the next day. On that occasion, they were out of GF buns, so served my burger on lettuce with no up-charge. Equally positive experience. Highly recommended!
Felt fine after eating there. Also, the employees were really nice, and remade my burger for free when I forgot to tell them to make it gluten-free.
Burger with great gluten free bun. I had the one with the homemade thousand island dressing which was tasty. Fries are in dedicated fryer but nothing special. Lavender mint lemonade was awesome.
Very good, and a knowledgeable staff as well. However, in the height of comic-con, there is the possibility that they a) may not have gluten free buns, and b) may have issues with cross-contamination.
We loved the burgers and fries here! The 3 members of the family who had gf buns said they were great. We were warned of the possibility of cross contamination with the fries even though they fry them separate from the onion rings. No one had a problem even our youngest daughter who has celiac the very worst. Such a fun find on our way to the Padres game!
They have gluten free buns, staff was quick to inform me that their fries were not considered gluten free. I have eaten here several times and have not had any issues.
NO GF MENU, just GF buns. Staff has no knowledge of contamination issues.
Great burger. Awesome shake (it IS GF, other reviewers are incorrect ). if they had GF fries, I would give them 5 stars.
Cc was very high when we went in, seeing the kitchen made me nervous to eat here. sloppy prep areas=higher risk.
Delicious! Ate here twice in two days and felt awesome after each time. Safe for celiacs! Fries are cooked in same oil as onion rings though so they aren't safe. I got the classic burger both times and they toasted the GF bun mmmm. I also tried the chocolate shake and the rootbeer float and they were both delicious.
Wow - I seldom go out for burgers anymore, but these are pretty fantastic. Very knowledgeable staff, and I ended up going back the next day and getting the same thing (classic burger w/ bacon, and ahi tuna burgers).
Great gluten free bun. The staff was very knowledgeable. The fires are cooked in the same oil as the onion rings and chicken tenders. Lots of options for burgers and great salads!
Have GF buns. no GF fryer so be selective
The paleo burger was amazing! I will go back to one of their locations during my week in San Diego.
This is possibly the best gluten free hamburger I've ever had. They have gluten free buns and a separate gluten free menu. The service is great, the atmosphere is laid back and the waitstaff are knowledgeable and friendly. They will specify to the cook staff if you have an allergy.
Gluten-free buns and french fries, very knowledgable, and the homemade ranch is amazing.
Pretty good burgers and salads. Great service.
I thought the food was awesome and the service was great...had me dialed for gluten free. Will come again when I visit SD.
Best gluten free bun I've ever had. Customer service was excellent and they made sure to have the kitchen staff switch gloves before making my food. Fries are cooked in a separate fryer so they are safe too! <3
So delicious! Staff was excellent & food was delicious. Knowledgable about gluten free menu items, very patient staff! HIGHLY recommended. Wish we had Burger Lounge on the East coast!
Amazingly delicious, and they pay attention to GF issues. Also, they know how to cook grass-fed beef correctly (the fats burn more easily, but they know that and do it right.) Highly recommended. <3
The menu inside is not labeled gf but if you look online, they have a gf menu. Staff was knowledgable. I wasn't going to order fries but the waitress said they were gf. I ordered them, had second thoughts bc they were not listed on the website as gf, and then we asked if they were cooked in the same oil as any other foods and we were told that all foods fried are cooked in separate oils (100% peanut oil). They do have veg and vegan options - the quinoa salad was great. My husband had the lounge burger and he said it was really good also. The fries were so good and they were served on a separate plate so we could share (as my husband had a non-gf burger). That was nice of them. You order your food as you do in a fast food restaurant and then you pick a table and you are served. Honestly, service was exceptionally good. The wait staff was very attentive and very nice. Neat little restaurant.
Ate here for lunch today. So far so good. Burger was grilled perfectly. GF bun was toasted and tasty. Fingers crossed no cross contamination on the toasting. GF fries are not GF! Separate fryer as another review mentioned but common oil since it shares the same heating element.
Nothing dedicated to GF, so 3 stars. The GF bun was great and didn't fall apart like most. However it goes through the same toasting mechanism as everything else so it's cross contaminated. I don't know if the bun had dairy - forgot to ask and hoped for the best. The avocado was excellent. The fries definitely have just one fryer so they don't recommend it (and they weren't awesome so you aren't missing much). They do have salads I realized later. Liked the fact they had turkey and veggie burger options. Lavender lemonade was decent. Free refill. Not much seating but near the restrooms so you can wash. Burger was good. But from GF perspective, nothing dedicated.
They get the celiac thing here: separate surfaces, change gloves, distinguish between gluten intolerant and celiac on the order instructions...even a separate fryer for the French fries (unfortunately it is right next to the regular fryer so we passed.)
Everything about this place is awesome! Best gluten free bun I've ever tasted! And all the food was great. Super friendly staff that knows a lot about gluten. He asked right away if we had a sensitivity or severe allergy so he could let the staff know to use all fresh utensils and wear gloves. Lots of fresh and organic. If I'm in SD again, I would definitely come back!
Amazing burger and the toasting of the Udi's bun was delicious!!! I had the side salad (again amazing!). They do not have a dedicated fryer, so fries and such are not an option for me (sensitive to cross contamination). Also, paper menu said Alaskan Cod was available in a gluten free option, but staff informed me it was made with Panko. Super knowledge and friendly - worth the visit!
Delicious Gluten Free bun. Best I've ever had. I haven't had any problems or cross contaminations issues out of the 8 times I've eaten there. Just say you want the gluten free bun and it's an allergy. Fries are cooked in a separate fryer so you're good to go!
I have eaten here several times and have not gotten sick. The staff including the manager get me and understand my fears of cross contamination. I like the Junior Burger with no sauce and no cheese with a GF Bun that is delicious! I like the side salad with no onions or cheese. Only thing that would make it better is a designated fryer for some yummy fries. The restaurant all the way to the bathrooms are kept pretty and clean! Burger Lounge you are doing it right! Thank you! 💟
They have GF buns which is awesome! The burger was good, too, however the service was not great at all. I had to send my burger back twice for being wrong. I can't do dairy either, so the first time they put grilled onions on it (butter) and buttered the bun. They also didn't put on the pickles or bacon I ordered. Second time they at least left off the grilled onions and the ungrilled bun, but still didn't put bacon or pickles on it. By time I got my food, my husband had finished his.
I have now had the GF lounge burger several times without getting sick. I have celiac and am very sensitive. But stay away from the fries. Dedicated fryer supposedly, but it's either too close to the other fryer that does breaded products, or they aren't careful enough.
It as so nice to have a burger with a bun.... and it was delicious. I was bummed that the fries were fried with the onion rings.... especially when I called ahead and was told the were cooked on their own. Thankfully the girl at the counter warned me not to get them if I had an allergy.
The burger was amazing, but they said their fryer for the fries is right next to another fryer that does stuff with gluten and things easily fall into the fryer with the fries so they said they didn't recommend them for people who have Celiac Disease. It was great for a tasty burger though.
Beautiful burgers, and even better, I didn't get sick. Went two times over the course of our trip and loved it both times. The fries are made in the same fryer as the onion rings so I couldn't eat those, but the burger with a gluten free bun was more than enough to fill me up. Great place for the whole family to eat and their sodas are amazing.
The manager was great! I was ordering the kale salad and he explained that while they fry sweet potatoes in a separate fryer when the open there is a period where the fries are in mixed oils and although it seems ok for sensitivity he recommended that those with celiacs leave it off. He was knowledgable and forthcoming. Definitely recommend!
I read these reviews before going, and I asked about the gluten free bun prep before ordering. They told me that they are prepared in a separate area, so I assumed their procedures had changed. I got serious cross contamination flu like symptoms within a few hours after. Definitely not celiac safe!
Have been to several other Burger Lounge locations where there is clearly a lot of care put into avoidance of cross contamination. This location does not seem to be making this a priority. When asked about if GF buns or other burger components are toasted in a separate area the staff seemed uncertain and told me that they don't have standards that are safe for those with allergies/celiac. I have celiac disease and for me this is too risky.
Let me begin by saying I've been diagnosed with Celiac for about 2 years now; so, needless to say, I've had my fair share of gluten-free burgers -- good and bad. The Lounge Burger was the best I've had, even factoring in the gluten filled burgers I had pre-diagnosis. The staff was beyond helpful, very knowledgeable and the owner was the kind of guy you would have a drink with. The restaurant had a great atmosphere, and was very well decorated. The menu had a healthy amount of options, but then again you don't go to a place called "Burger Lounge" for a salad -- especially when they have the best gluten free buns I've ever had. I took one bite, and had to ask him if it was gluten free, because it tasted so much like the real thing. I couldn't recommend an eatery more highly; now stop reading this and go already!
I asked my usual questions about food prep and was assured I could have a safely prepared gluten free burger. When I got the burger my gluten free bun was toasted. An alarm syarted in my mind, so I asked for the manager. Sure enough, it was was toasted with the standard buns. The manager was apologetic and personally prepared me a new burger with an untoasted bun.
They are always incredibly helpful! Burgers are delicious. Avoid the fries.
Lamb burger just became available on the menu today. The guy working the register said we are the first to try it!! He also said the fries are cooked in a separate fryer. They also have gluten free buns! Just got done eating my burger...holy cow it was sooo delicious!!! There is jalapeño relish on it but you cannot taste the spice if you can't handle it. The French fries are also so delicious!! I will be coming here again!!! Amazing!!
Excellent grass fed burgers!! They have beef turkey, bison and albacore. The gf bun was very good! The staff was educated in what was and wasn't gf. With the mangers help they were able to get dairy free as well. My only complaint was there fries are cooked in the same fryer as there onion rings, and they don't have any GF sides except a small and large salads.
The only reason this isn't 5 stars is there are no gluten free fries. The food is delicious though! I love the gluten free bun. It's very soft, fresh, and delicious. You do have to be careful and specify whether you have a gluten allergy or gluten free preference.
10:30 am - 11 pm
10:30 am - 11 pm
10:30 am - 11 pm
10:30 am - 11 pm
10:30 am - 12 am
12 am - 3 am, 10:30 am - 12 am
12 am - 3 am, 10:30 am - 11 pm