Burgerville

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

600 W Main St
Kelso, WA 98626

Most Recent Reviews


Celiac

Overall Rating

Review


Tell them you have celiac or a Gluten allergy and they will take the extra precautions to prepare your food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


There service went downhill. I got an onion ring in my fries (I'm gluten free Celiac) They got mad when I sent the order back. I've gotten sick the last 2 times I tried to eat there. Burgers were hard and cold, the cheese wasn't even melted.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Stopped here on the way to visit Mt. St. Helens. I was somewhat leery of the idea of fast food before spending the better part of the rest of the day in the car, but was very impressed by the staff's understanding of cross contamination. This was the first time I had eaten fast food fries in a year!

Dedicated fryer (you'll want to confirm during your visit), and my burger was delivered in pieces for me to assemble, with the gluten free bun delivered - warmed - in its original factory sealed plastic wrap. The burger was really good.

I wanted to try a shake, but I don't trust shake machines that are also used for cookie shakes.

I wish there was a Burgerville closer to home!

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


Add a photo

More Reviews


Overall Rating

Review


Cashier was actually celiac herself and very helpful. Staff was more than happy to change gloves, check ingredients etc. the lady informed us that they had a separate fryer but currently it was onion ring season and the oils often were contaminated. She recommended against ordering the fries. All in all food was as expected and the large fry was more like a med/small. Okay greasy food but celiac friendly.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Very knowledgeable staff! The cashier has celiac herself and told me all about the extra steps they take to ensure their gluten free food is gluten free! They even have a separate gluten free area to assemble the burgers and sandwiches! The fries also have a separate area to ensure they are gluten free as well! I had the grilled chicken sandwich with the rosemary fries and it was absolutely delicious!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


staff is great about making sure there is no cross contamination. And quite happy to do so.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


their burgers are ok, not great, it's nice they have an option but their bread is a little dry. oh and the fries do not have a dedicated fryer and are therefor not completely gluten free

Updated 7 years ago read full review

Celiac

Overall Rating

Review


They give a gluten free bun for the burger, fries are gluten free

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Had a burger, fries, and milkshake. Told them I was celiac and they explained the procedure they follow. No issues whatsoever! Good food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Hashimoto's

Overall Rating

Review


I have had a good experience at this BV every time. The best bet for no cross-contamination is a burger made unassembled with a non-toasted, non-heated GF bun. I usually get the 1/2 pound Colossal Burger with bacon, and let them know I have a gluten allergy... they always offer it unassembled. Most of the staff know the toaster and fryer are shared. Avoid anything fried including sweet potato fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Burgerville comes through again! Their regular restaurants and the restaurant at PDX have gluten free options that are safe for Celiac!

I ate a delicious breakfast sandwich with eggs, cheese, and bacon this morning while waiting for my plane. They even have water in reusable metal bottles!

Always love 💕 eating at Burgerville because you feel like a normal person going to a burger place and ordering food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for breakfast/brunch
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Low-FODMAP friendly
  • Offers online ordering
  • Paleo friendly
Symptomatic Celiac

Overall Rating

Review


These people understand Celiac! They tag your order with gluten allergy, have a dedicated fryer for fries 🍟 and other fried items, (not onion rings). They have warned me when their fryer has been cross-contaminated! The staff is ver well trained with food allergies.

Make sure when they take your order you ask for unassembled and untoasted with a gluten free bun.

All their milkshakes are safe and they commonly have a variety of desserts 🧁 in addition to their milkshakes that are also safe for Celiacs!

I’ve eaten here more than 20 times bas have never been sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

Overall Rating

Review


We visited here today and learned that they have a fryer that they call GF, but it is connected to the two other fries with the same filter. So the oil is filtered through the same filter that the oil cooks the fish and chicken with.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

More Info

Is this your business? Claim the listing

Nearby Restaurants