Burtons Grill & Bar
15 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Beer, Bread/Buns, Burgers, Cider, Dessert
Safety Rating
13 ratings
As rated by the community
Carytown Exchange
3520 W Cary St
Richmond, VA 23221
From the owner
Contemporary American restaurant known for premium food, extensive gluten-free menu in Richmond & warm hospitality.
On safety—Burtons Grill takes many precautions in safely serving gluten-free guests. Hosts ask if anyone in the party needs a gluten-free menu before seating. Servers inquire about food allergies or dietary restrictions when greeting the table. Cooks wash their hands & change gloves before starting any allergy meal. Special sets of purple cutting boards, chef knives & utensils are set aside in the kitchen to prepare only gluten-free food & they are washed/sanitized in between every use. There are three separate fryers in the kitchen, two of which are always dedicated gluten-free. Gluten does not touch the charbroiler. All gluten-free/allergy food is served on square plates to designate them as such & they are delivered to the table by a manager or certified allergy specialist.
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In 1 Public Collection
Most Recent Reviews
Review
Lots of variety and seems to be a safe places to go but after eating at several locations, they are just okay taste wise. The number of options is great for someone with Celiac but I almost wish they’d offer less choices and perfect the recipes on a smaller number of items. I really want this place to be great but the taste just isn’t there.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Review
A full gf menu, knowledgable staff, delicious food! Loved it! Will be back!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I met a friend therewho is also celiac and we had an incredible lunch. They have a huge gf menu and our waiter was very knowledgeable. Everything was delicious and neither of us had any stomach issues with the food.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
From the owner
Burtons Grill takes many precautions in safely serving gluten-free guests. Hosts ask if anyone in the party needs a gluten-free menu before seating. Servers inquire about food allergies or dietary restrictions when greeting the table. Cooks wash their hands & change gloves before starting any allergy meal. Special sets of purple cutting boards, chef knives & utensils are set aside in the kitchen to prepare only gluten-free food & they are washed/sanitized in between every use. There are three separate fryers in the kitchen, two of which are always dedicated gluten free. Gluten does not touch the charbroiler. All gluten-free/allergy food is served on square plates to designate them as such & they are delivered to the table by a manager or certified allergy specialist.
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More Reviews
Review
Would definitely recommend dining here. I had the gf focaccia bread for appetizer which was good. The gf burger and sweet potato fries were excellent. All precautions made me feel safe.
Safety
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
Review
They have full gluten free menus during regular service, and gluten free items are marked on their brunch menu. The food is great, and it is checked multiple times and delivered by a separate employee. The only time I was served an incorrect bun, it was caught before it even got to the table.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for breakfast/brunch
- Good for dinner
- Good for lunch
- Good for takeout
- Good with other allergies
- Offers outdoor seating
Review
Designated GF menu, with many GFO for dishes. Also allergy sensitive. Food is delicious! Appetizers are almost a meal. GF focaccia is much better than the non-GF option. Service is great. It can be an expensive evening....
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Incredible restaurant. I’ve been to other locations and they are all fabulous for celiacs. They always ask about any food allergies or intolerances up front, and the servers are very knowledgeable. They are great about cross contamination, and the gluten free menu offers almost all the same items as the regular. The food was delicious!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Fantastic separate GF menu. There’s celiac in the owners family and they are seriously dedicated to making sure your meal is gluten free safe. Brunch, on sat and sun, is amazing and you can get the awesome bag of donuts!! If you’re in Carytown and need a meal to go, Burton’s does take out. Love this place!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
The food here is soooooo good! I ordered via Door Dash and everything came clearly marked as allergen sensitive. They had this amazing homemade bread with three different dips and I truly have never had gf bread that tasted that good!
Also had artichoke dip which was fantastic. The chicken sandwich and Parmesan fries were also super delicious. Next time I am in Richmond I will absolutely order or go here again.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for lunch
- Good for takeout
- Good with other allergies
- Offers delivery
- Offers online ordering
Review
Love this place! A full Gluten Free menu with very knowledgeable wait staff. I am also dairy free and they helped me modify dishes to accommodate that as well. I have had both the General Tso Bowl and the Harvest Bowl. Both excellent. I do not have celiac, but I had no negative reaction. You can even view the menu online. Very well managed restaurant with great atmosphere. And parking behind building.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for keto
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good vegan options
- Good vegetarian options
- Good with other allergies
- Offers outdoor seating
- Reservations recommended
Review
Excellent food with a GF menu that contains almost 80% of the full menu. This is a new location in Richmond's lively Carey St area. It was full on our visit. The staff was excellent, knowledgable and attentive to GF concerns. The GF bread appetizer had no GF taste. The raviolis were excellent. The cheesecake and GF chocolate cake were hits with the non celiac as well. To my wife this is now here gold standard for GF dining.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
The most celiac-friendly restaurant I have been to without being 100% gluten-free. Huge separate GF menu, every food I had was amazing, and the waiters were incredibly helpful and knowledgeable. My food was handled and delivered completely independent of other gluten items at my table, boxed separately, and flagged without me asking. Will be a new regular spot for me!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for breakfast/brunch
- Good for dinner
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good with other allergies
- Offers outdoor seating
Review
I was pleasantly surprised that they have an entire gluten free menu, that is just as long as the regular menu mimicking almost every dish!! They take the Gutenberg free allergy extremely serious!
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
Review
I think Burtons Grill & Bar is my new favorite! Great atmosphere, service, food & drinks! For anyone with Celiac or a gluten sensitivity, this is the place to go, basically the entire menu is GF or GFO.
My girlfriends and I visited for brunch today! We had the Bag of Donuts & Firecracker Shrimp to start. Lobster Roll, Crab Cake Benedict, and Biscuits and Gravy for entrees. Cucumber Mint Mimosa & Spiked Cold Brew for drinks!
The staff was so attentive and wanted to make sure we had the best experience. Definitely give this place a try! 10/10!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
This food was amazing! First question, do you need any gf menus. Then the server came over and said my gf meal would be on a purple card given to the kitchen where they would change gloves, use separate utensils, pans and all be served on square plates. We split a fried cod sandwich and thr California Chicken Sandwich. One was with parm/garlic truffle fries and the other plain. We also have the rosemary foccaia bread. Absolutely delicious. This location has only been open 3 weeks and they are on top of their game. So many options! Can't wait to try another location!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Reviews of this Chain
Review
This place was amazing. They have gf menu but my husband had regular menu and they were almost identical. My husband had the gf fried haddock sandwich and I had crab crusted haddock with Mac and cheese. Everything tasted great. Lots of appetizers, main menu food and a chocolate cake that I got to go because I was to full but looks wonderful.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I am blown away by my experience here! The hostess asked if anyone needed a GF menu before we were even seated. There was a blurb on the menu about how seriously they take accommodating dietary restrictions. My food was delivered to the table separately by gloved hand with confirmation that it was gluten free. Celiac can be so isolating sometimes, especially in restaurants, but Burtons gave me a sense of normalcy and inclusivity. Great job Burtons!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Dedicated gluten-free space in the kitchen
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for lunch
- Good selection of healthy options
- Offers outdoor seating
Review
I've eaten here several times and have never gotten sick. They are knowledgeable and always happy to accommodate my diet. The gluten-free menu is extensive. I love their burgers and how their buns don't get mushy or fall apart like so many others do. This is the only restaurant I've ever been to that offers a gluten-free bread service (although it is an extra cost) - the focaccia is delicious. Usually I don't have room for dessert, but I did try the cheesecake one time and it was amazing, creamy and decadent. I wish I lived in town so I could go here all the time.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers delivery
- Offers online ordering
- Offers outdoor seating
Review
This is the most amazing selection of gluten free food. It tastes unbelievably good. Service is great. Very knowledgeable about gluten free.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Burtons has a dedicated GF menu with lots of choices. My son ordered the burger and fries and he said it was delicious, especially the bun. Also, the server brought his food out first, then our food was brought out separately. Service was great. We will be back.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info