I debated whether or not to leave a review because I didn’t actually chance eating here. I was seated and they did have a “certified GF” pizza menu —although it’s only 3 options of pizza. They also have a cauliflower crust option too. The place was pretty dead as it was a little after 4pm. After more than 15 min the waitress came over and said, “have you been helped yet?” This was very absurd given she was clearly the ONLY waitress. There was one other table besides me dining there. I order the GF pizza. I tell her I have an extreme mushroom allergy. She says she’ll write it down. So things are looking up. Then, she says “would you like bread with your pizza”. Me: “um, I want the gluten free pizza” her: “yeah, but do you want the bread still? It comes with the pizza”. ....Me: umm is it gluten free? Her: no, it just comes with pizza. Me: no, I’m not ordering GF for the fun of it, so I don’t want bread. She walked off to go put the order in. At that point I was too scared of getting mushroomed or glutened so I asked her to cancel the order and I just left. After the first 1/2 hour I wasn’t willing to risk it. If the waitress is that clueless I can’t chance what is communicated to the kitchen.
UPDATE: they are certified The manager courteously explained the process: the cooks will wash their hands, handle with gloves, and rice flour is used on all (including non GF) cooking pans to stick them.
Good pizza at the 3rd Street location in San Francisco. No reaction after. Order with manager to be sure.
Celiac friendly and very accommodating to allergies (my daughter is nightshade and they prepared the GF food without).
GF items are clearly labeled. A decent amount of options. Taste is great, as usual.
Tasty and a full GF menu.
Staff was very friendly and extremely knowledgeable! They have a separate prep area where they make the GF pizzas. I had their “Mushroom/Pepperoni/Sausage” pizza, and they were accommodating enough to swap the mushrooms for GF Bacon... other toppings can be added however are not kept in the GF area so there is risk of CC. The pizza’s are about 9 inches.
After trusting this location, it's now on our family's growing no-go list. I ordered the GF pizza the night before my son was to leave for a band trip to Disney. After dinner, he went to the final rehearsal. He vomited at the rehearsal, jeopardizing his participation in the trip. The band nurse told me he could still attend if he doesn't vomit again and if he doesn't have a fever. I was really worried until I came home and my celiac daughter was shaking and trying to throw up, saying she never wants to eat pizza again. Sadly, it was a relief to confirm that they were 'just' glutened and my son wouldn't miss the trip we already paid for. This situation caused so much stress for our family.
My son who has Celiac frequently orders their gluten free BBQ chicken pizza and has not had any adverse reactions to it. We always tell them that he has Celiac so that they will be extra careful. When we order it to go, it comes in a box with a sticker on it that says “Certified Gluten Free.”
They do offer certified gluten free options now! They have several pizza options, as well as a cauliflower crust (which is delicious). Hostess and server knew what they were talking about, service was great. Might have been the best gf pizza I ever had. Not to mention the refreshing mocktails. Never been there before, but I’m a fan now.
They have a dedicated space and dedicated toppings for gluten free pizzas. The crust is a little better than typical gluten free crust. The toppings are pretty good as well. Doesn't even come close to gluten free pizza in Rome but it will satisfy a craving in a pinch.
If you are in the mood for a pizza while in Hawaii, try them out for a quick bite. Our server was very knowledgeable and had a separate gluten free menu. I always love their original barbecue chicken pizza. You can get it in a g-free crust or (as the server suggested) the g-free cauliflower crust. It was delicious and I felt great!
Small dedicated GF/Celiac menu (4 pizzas), BUT with peace of mind as they are the four that adhere to the strict protocol to avoid cross contamination. (They can make their other pizzas on a GF crust or their new cauliflower crust, but cannot guarantee no CC). I had the BBQ Chicken Pizza with Avocado and Pineapple along with a GF Apple Cider - and it was so good! Server was friendly and knowledgeable, reasonable pricing too.
I have eaten here many times without a problem. Pizza is great and staff is knowledgeable. Wish they had gluten free bread, though
I have celiac disease and became sick after eating here. I was uncomfortable when the waiter had food particles all over him. I explained that I was ordering off the gluten free menu due to celiac disease and a severe wheat allergy. I also asked if the policies that I am aware of from other locations were followed here such as change to blue gloves, separate storage, prep area, and pizza delivered by manager. He assured me all policies would be followed. The pizza was brought out by the hostess and it h a toothpick marked gluten free. I didn’t eat anything else that day, brought my own bottled drink, and didn’t use their silverware. The GF margherita pizza was delicious, but not worth the severe sickness.
They have very strict safety procedures for preparing their gf pizza and they have partnered with the gluten intolerance group to develop these. Check out info available online. There are three gf pizza choices and a few other menu options. My child with celiac did not get sick and pizza is yummy.
I ordered the gf mushroom, pepperoni and sausage pizza to go. The pizza crust was burned and wasn't very good. The crust had a sweetness to it which was strange paired with the mushrooms, pepperoni and sausage. If I ever go back I'll ask that the crust be undercooked.
They have 4 pizzas that are gluten free and safe for people with celiac. Next month they’ll have the option of regular gf crust or cauliflower crust. I ordered the bbq chicken, and it was quite good. Less than five minutes after ordering off the GF menu and telling the waitress it’s an intolerance and not a preference, she brought bread to the table and placed right in front of me.
chef came over personally to deliver the bbq chicken pizza and manager came afterwards to even check on it- beyond thrilled! ask for the crust well done
Great experience. Knowledgeable about gluten "allergy" and necessary procedures to decrease risk of cross contact. For example, toppings for gf pizzas stored separately and blue gloves are worn when assembling gf pizzas. Our server was exceptionally kind and careful. The margherita pizza was delicious! We experienced no symptoms and ordered a second pepperoni pizza for take out. Our server even opened new carton of take out boxes. My sons said the pepperoni pizza was great, too!
We've eaten at other restaurants from this chain and the wait staff has always been really good. Tonight we asked out waitress about the certified gluten free pizza and she was very snooty telling us that we only had 4 to choose from and nothing else- which was fine. Then she brought bread and oil and a salad full of croutons 😣 Luckily, the pizza was prepared with the care it required. So service was disappointing but pizza was great. Just gotta be on your toes.
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