The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

2133 Green Hills Village Drive
Nashville, TN 37215

Most Recent Reviews


Overall Rating

Review


Hostess provided a gluten free menu and the menu had GF available options. I got the pasta and cheesecake both were delicious! Would definitely recommend and go back!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Celiac

Overall Rating

Review


Waiter asked good questions but got sick within an hour of the visit.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Overall Rating

Review


The menu clearly labels gluten free options. My waiter was aware and concerned about my food allergies. I had a grilled chicken sandwich with avocado. I was surprised it came on gluten free sandwich bread rather than a gluten free bun. It tasted fine but I was expecting more than just a couple of slices of bread. I wish this upscale restaurant would invest in a dedicated gluten free fryer.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Gluten-Free at The Cheesecake Factory
Lemon Chicken with carrots and potatoes
Add a photo View all photos

More Reviews


Overall Rating

Review


Staff seemed completely unaware about anything Gluten Free. Waitress didn’t listen when we said we needed gluten free and continued to bring bread to our table. Needless to say, wasn’t long after we left that I got sick. Not safe for Celiacs at all. They don’t take GF seriously here.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


My waiter was very knowledgeable about my request and assisted my choices. I ordered a salmon dinner with two veg. Sides. I asked if the starter bread was gluten free and no, they don’t offer that choice yet. The dessert choices were 3 yessss and I got Godiva flourless chocolate cheesecake! Super fantastic!! Way to gooo

Updated 5 years ago read full review

Overall Rating

Review


They do have many items flagged as being gluten free by request. They only have one gluten free cheesecake though. The waiter was not knowledgeable, but did offer to ask if things were gluten free & wasn't irritated by all the questions. I had the roasted chicken & it was good. Three hours later feeling a little off, but not ill.

Updated 7 years ago read full review

Overall Rating

Review


When I went there they had the manager come talk to us and their gf hamburgers are AMAZING!! So is the gf cheesecake. There was cross contamination when I ate there once but they are okay with not cross contaminating. Like, for my sister the manager cooked her steak with a pan that they just got and had not been used yet.

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The Cheesecake Factory does have a gluten free menu. They offer burgers with gluten free bun and gluten free pasta to name a few. Before they started offering the GF menu I would order the Lemon roasted chicken. They don't use a separate kitchen so it's possible for cross contamination.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Super disappointed. Called and talked to kitchen manager, Tiffany, who kept saying the had a gluten free menu. When pressed, she admitted they do not designated fryer and didn't understand why they needed to make gluten-free any differently than their regular menu.

Updated 9 years ago read full review

Overall Rating

Review


The waitress refused to get the list of ingredients for us for any menu items. The "gluten free" fries are fried in the same fry oil as the rest of their fried foods. We were told the only thing that would be safe for us to order is their salad or a grilled meat. As much as our 2 and 4 year old would love a salad for dinner we didn't feel like paying $80 for that. Sad because all they would need is a dedicated frier and any person with celiac would be happy.

Celiac friendly?

No

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I was impressed! Large GF menu and great vegetarian options, too. I got the grilled eggplant sandwich and it was delicious. Oh, AND THEY HAVE FRIES!!! Hot out of the fryer and perfectly salted. I did have the Godiva cheesecake, which is kept in a case with regular cheesecake, so it was a risk, but I didn't get sick. I ordered takeout from the dessert center and the guys behind the counter took great precaution to prevent cross-contamination, washing hands, changing gloves, and using disposable silverware to get my cheesecake. They didn't want to put whipped cream on it because they said they weren't sure if it was GF and didn't want to make me sick. One of them put my order in and then walked back to the kitchen to reiterate to the chef that I needed the fries made fresh in the GF fryer. I appreciated the care that was taken with my meal. I will go back anytime I am in Nashville.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Updated 9 years ago read full review

Overall Rating

Review


I work here and it is awesome! So excited! I have eaten almost every item on the gluten free menu! I have not had any problems with the food what so ever and the Godiva cheesecake is flour less and amazing! Please check it out! Let your friends know!

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


I went here on Black Friday and the restaurant is cute! Their menu was clearly labeled for what could be made gluten free. I told the waiter three times that I have a gluten allergy (I have celiac) and wanted a gluten free bun for my burger. He repeated the order back to me and told me the fries were in a designated frier. Unfortunately, the burger had a gluten bun. I took one bite and felt suspicious that it didn’t have a normal gluten-free bun texture, so I focused on my fries. When he came to clear the plates, he apologized for bringing me a gluten bun, but I had already taken a bite of it. They comped my burger, but I would not come back here. I made it very clear that I could not have gluten and they served me a bun with gluten. I was very bummed about this so I gave my GF cheesecake to my sister. I got sick that night. Disappointing :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


The first thing I told my server about was that I had celiacs disease and before I could explain anything she explained her sister also had celiac and she knew I couldn’t eat gluten. I explained to her about cross contamination and she assured me I would be great. I got nachos and she said they couldn’t put a kind of cheese on it and that they could only melt cheese. I was fine with it. Right after I ate them I felt sick. Come to find out, the chips are mixed with flour tortillas and corn tortillas. Please be careful if eating her.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Got the GF pasta with chicken and pancetta. Also got the Godiva cheesecake to go. The server wasn’t the most knowledgeable, but made an effort and checked with the kitchen.

They served bread on the table for the other guests.

The corn cakes are marked GF and looked really good but check they’re not fried.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Gluten free pasta is cooked in the same water as wheat pasta and they are unable (unwilling) to cook it separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Pasta was very good!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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