They do have many items flagged as being gluten free by request. They only have one gluten free cheesecake though. The waiter was not knowledgeable, but did offer to ask if things were gluten free & wasn't irritated by all the questions. I had the roasted chicken & it was good. Three hours later feeling a little off, but not ill.
When I went there they had the manager come talk to us and their gf hamburgers are AMAZING!! So is the gf cheesecake. There was cross contamination when I ate there once but they are okay with not cross contaminating. Like, for my sister the manager cooked her steak with a pan that they just got and had not been used yet.
The Cheesecake Factory does have a gluten free menu. They offer burgers with gluten free bun and gluten free pasta to name a few. Before they started offering the GF menu I would order the Lemon roasted chicken. They don't use a separate kitchen so it's possible for cross contamination.
Super disappointed. Called and talked to kitchen manager, Tiffany, who kept saying the had a gluten free menu. When pressed, she admitted they do not designated fryer and didn't understand why they needed to make gluten-free any differently than their regular menu.
The waitress refused to get the list of ingredients for us for any menu items. The "gluten free" fries are fried in the same fry oil as the rest of their fried foods. We were told the only thing that would be safe for us to order is their salad or a grilled meat. As much as our 2 and 4 year old would love a salad for dinner we didn't feel like paying $80 for that. Sad because all they would need is a dedicated frier and any person with celiac would be happy.
I was impressed! Large GF menu and great vegetarian options, too. I got the grilled eggplant sandwich and it was delicious. Oh, AND THEY HAVE FRIES!!! Hot out of the fryer and perfectly salted. I did have the Godiva cheesecake, which is kept in a case with regular cheesecake, so it was a risk, but I didn't get sick. I ordered takeout from the dessert center and the guys behind the counter took great precaution to prevent cross-contamination, washing hands, changing gloves, and using disposable silverware to get my cheesecake. They didn't want to put whipped cream on it because they said they weren't sure if it was GF and didn't want to make me sick. One of them put my order in and then walked back to the kitchen to reiterate to the chef that I needed the fries made fresh in the GF fryer. I appreciated the care that was taken with my meal. I will go back anytime I am in Nashville.
I work here and it is awesome! So excited! I have eaten almost every item on the gluten free menu! I have not had any problems with the food what so ever and the Godiva cheesecake is flour less and amazing! Please check it out! Let your friends know!
Menu has gluten free options marked so you know which ones are. Good amount of choices
I got glutened. I have eaten here many times in the past and while the service is always terrible the gf food is usually safe. As a Celiac I always make sure to tell them of my condition and order gf items w/o substitutions. I recently had an early dinner (4pm) so it is not like they were busy, I was assured the pasta was gf only to get violently ill. I was very disappointed since they do have a decent selection but I can't go back bc I can't trust that the gf food is safe.
Unfortunately didn't eat here for the following reason - the man at the front desk assured me there was a dedicated fryer for fries but when I asked the person serving us she looked concerned saying she thought the same oil was used for other things. She checked in the kitchen and the chef said definitely don't have the fries if you need gluten free. The menu looked very good and the woman serving us was great and I used to love Cheesecake Factory before being diagnosed but just to warn any celiacs - at this particular restaurant - don't have the fries!
This was my first, and last, time at this restaurant. When we sat down I explained to be waitress that we are gluten free. We ordered our food and she asked if we would like gluten free pasta or another kind. When we completed our order she said that she would bring over bread and butter. I asked her whether they have gluten free bread in the restaurant and her answer was "Oh, no, we do not. Would you like some of the other bread?" My pasta was really undercooked. Due to time constraints I just ate what I could. Even after I let the management know, I was not offered a discount on the meal, which was poorly prepared.
This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) I got the grilled chicken green beans and mashed potatoes. Then i got the godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!
I ordered a burger with gf bread and a pasta dish. I found one errand gluten pasta in my pasta dish. I also ordered the Godiva cheesecake for dessert. They have a lot of options and our server and manager were very informative about the menu and their procedure.
DO NOT EXPECT TOTALLY GLUTEN FREE. Everything can be cross contaminated. They have a lot of choices, if you can handle the chance of getting some gluten. We are not celiac but have still had some problems eating there, even when ordering the gluten free items. Cheesecake Factory is not very clear on their menu that things can be cross contaminated. For example, everything is cooked in the same fryer.
Although they mark many options as "gluten-free" on their menu, it would be wise to ask about the preparation of the specific item you are ordering. After I inquired further, I was informed that anything in the fryer (although many are labeled gluten free) are not celiac safe, as they do not have dedicated fryers. Such a bummer, since one wouldn't necessarily even think to ask about fryers as things that are fried are specifically labeled as gluten free.
The service was beyond what I had expected and my waiter was very kind, and helped me find the right gluten free dinner for me. I got the 4 cheese pasta and it was out of the world delicious. I would recommend my waiter again, and was so happy that I was able to eat here. I want and will DEFINITELY come back, and am very excited that this is another gluten free option for me.***
Fortunate enough to have a server who was extra considerate. They brought it to our attention that even though the menu item is GF it is prepared in "shared" cookware/water! The Godiva flourless chocolate cake is delicious :)
Great place to eat! So many gluten free options on the menu and the staff is very helpful and nice. My celiac daughter got a kids cheeseburger with a gluten free bun, and did not have a reaction! Also, delicious Godiva gluten free chocolate cheesecake! Definitely recommend!
The Godiva chocolate cheesecake brings me back over and over!
Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.
My son was so excited to have so many options. He decided on a cheeseburger on a Gluten Free roll, French fries and Godiva GF cheesecake.
The Colonie New York location seems to have their act together now. I ordered the 4 cheese pasta and it was very good. The server seemed to understand celiac . She also remembered when it came time for desert and offered me the only gluten free cheesecake selection they have which is chocolate. Will certainly go again.
They have a decent amount of gluten free options. However, they offer Godiva cheesecake as the gluten free cheesecake but Godiva chocolate is not gluten free! Their vinaigrette dressing is also not gluten free because it uses malt vinegar.
Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.
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