There were pieces of wheat pasta in my gluten free pasta dish. I made it very clear I had an allergy and waiter said it would be 100% safe. Got very sick. Skip this place.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Very few options, and it appeared that many meals were unable to be altered. Super disappointing.
I have never been sick here but do be extremely careful because there seems to be so many ways to get CCed here. A huge issue for me is that managers don’t bring out the GF plates so it’s up to the individual server and their knowledge, even if you carefully alert them. There are other small issues that make me feel unsafe. Like when I ask if the GF cheesecake can be sliced separately and get an attitude. The attitude that I’ve gotten from a few servers is what makes me nervous (some have been very helpful though). Even though I haven’t been sick it is never my first, second choice or even third choice to go here. Oh one more thing! And I know you all know this but never assume something is GF. For example, they cook their edamame in the pasta water!
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
Update- came back and felt fairly safe after my first visit (review below) but this time ended up sick within half hour. Positive it was the food. Waitress asked ME what kind of dressing I could have. I guess she didn’t check the ingredients. I’m also dairy free and I said no cheese but maybe they put butter on the gf roll. But I checked online at their allergen menu and the dressing she gave me had gluten. I didn’t think to check online beforehand. Won’t be returning. Also said fries weren’t safe but said they were the last time I was there. Doesn’t sound like they really know.
With such a huge menu it’s hard to imagine prep is free of cross contamination. I got a burger on an udis roll. My waitress assured me that their fryer for French fries is gluten free because nothing aside from regular and sweet potato fries go in there. I don’t know if it’s safe for celiac but I’m ok today. They have clearly marked items on menu.
The Godiva Chocolate cheesecake is incredible, rich, and delicious!
Recently learned from a great server that the GF fryer and regular fryer are right next to each other. The server cautioned us that he would bet that food gets in there and CC, especially their tempura batter. Glad that he explained it as I got sick last time I had the fries. Makes sense!
Yesterday went to the cheesecake factory i wasnt impressed as usual what i found strange is i oulked up there menu looked at a appetizer which stated 1 price but when in questioned the waitress told me the website was updated.in response i said to her why is the menu here stating a different price she didnt have a plausible answer anf basically walked away. They're over priced and food is not that GREAT!!!!!! Beautiful place for
show. Ive been to more down home gems gotten waaaaaay better food and service. Will not be returning anytime soon. People Rah!Rah! About this place why I dont know. Also they change the menu to much its like 6 different Resturants in one place basically a bufffet. LOL LOL can get that anywhere. The resturant is a joke
I loved the GF Menu in Cheese Cake Factory. Server was great and I had no problems with the food I ate. I will keep coming to this restaurant in Frisco TX.
Yes
I really hate it when someone has one bad experience (usually with a server, not the restaurant) and leaves a terrible review. The thing is, if you're celiac, it's going to be hard to trust ANYONE. And in my opinion, any efforts by a restaurant to move toward gluten-free should be celebrated. There are a ton of us (myself included) that are very sensitive, but not to the point of celiac. And for me, I really appreciate these restaurants adding items I can eat. And many of them end up taking them away because of the complaints about their one or two bad experiences. This isn't how to go about having your issues understood. Offer suggestions, not complaints, and in a friendly manner.
I loved the gfree options at Cheesecake Factory and had no issues.
Yes
We tried to order and eat from the Cheesecake Factory gf menu options, but first the burger came out on a regular bun, then an hour later a second attempt came with fries (not gf) instead of the salad ordered. And, there was a piece of some kind of chicken in the burger! The salad I ordered was supposed to be gf, but I am having a horrible gluten reaction... Don't trust this restaurant if you are a celiac!
No
Big menu plus kid's menu
I’ve only been here twice, on vacation one year apart. I’m pretty sure last time I didn’t have issues.
But the server said that they don’t have a dedicated fryer, so the offered gf fries are not really gf.
I kinda recall that it was the same the last time I was here, as I always get the same thing.
— Gluten-free items are marked on the main menu
— Good
I ordered a ceasar salad, gluten free, no croutons. The salad came out and appeared to have no croutons, but once I started eating it, there were several at the bottom covered in dressing it was clear they had accidently made it with croutons, then picked them out, missing several. Do not eat here! They are not properly trained.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
the godiva chocolate cheesecake is gluten free. just saying
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I went last night and they were very helpful and knowledgeable. I ordered the tamale cakes and told the server I was GF due to allergy, not lifestyle. She made note and said she would like the kitchen know. When my food came out, I questioned again if it was GF, the server was not sure and took it back to the kitchen to confirm. I appreciated that he didn’t just say yes, but made sure. I felt fine after eating there and the tamale cakes were fantastic!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Menu has "GF upon request" marked on the menu.
Staff said the kitchen is a huge open cross contamination field and unless it was marked she wasn't sure.
I asked about having the Carbonara with the GF pasta and to check that they didn't use flour in the sauce.
She left and confirmed with the kitchen that "there was a modification in the computer to make it GF.
There isn't much in options. For app or desserts. Definitely nothing if cross contamination is an issue.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Average