The Cheesecake Factory

I am not only a Celiac person but also a employee of the Cheesecake Factory. I have noticed it has gone downhill when it comes to Being taken seriously when it says gluten-free on the ticket. I have tried to eat at work many times and I get sick every time whether it’s a salad, burger or pasta. I have said some thing to not only the kitchen managers but also my regular managers and nothing has changed. I will be updating if it does. Don’t want my fellow celiac’s getting sick. Don’t get me wrong it’s a great restaurant and has great food and I love working there just wish the kitchen took it seriously.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Offers delivery
• Offers online ordering

One mention of allergies throws the kitchen in a head spin and they play it safe to the point where it's almost insulting.

I ordered their only GF salad & GF cheesecake. I’m uncertain which made me sick. But I’m sooooo sick. I don’t know if it is full blown gluten yet or just cross-contamination….but it feels like I ate gluten.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Had a delicious meal here on a quick stop during a road trip. The server was well informed about gf and I felt very full but not glutened by the time we left!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The waiter was awesome and helped me order celiac safe food and even got my slice of cheesecake himself since he wasnt sure if the bakery staff was educated on the protocol for celiac customers.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The gluten free burger bun was delicious! I was very grateful for the ease of ordering GF here. Many menu items are available gluten free upon request, and are clearly marked as so on the menu. I did not feel like I had any kind of issues or reactions after.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

No gluten free menu and items on the menu only say they can be made gluten free upon request.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None