The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Bread/Buns, Burgers, Cheesecake, Fries, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment if you are celiac or must avoid cross-contact.

306 Hiawatha Blvd W, Spc J-112, Syracuse, NY 13290

Most Recent Reviews


Celiac
5 days ago

Server was helpful in pointing out the GF options for me. And some dairy free options for me partner. Ended up ordering the tomato basil pasta with gf pasta.

Taste
Variety
GF Menu Items
  • — Burgers, Fries, Bread/Buns, Pasta & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
1 year ago

Very excited to have a new "safe" chain restaurant to eat at. They have GF items marked in their menu (including pasta dishes!). They have a safety protocol for ordering, they do GF button on the order plus handwriting a ticket that the manager oversees in the kitchen. I had the steak Diane and substituted french fries for mashed potatoes since they have a dedicated fryer too. Delish! 🥰

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Steak Diane with GF fries
Wheat Allergy
3 years ago

Food is spectacular

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Photos


Steak Diane with GF fries
Sauted mushroom and melted Swiss hamburger on a GF bun with mayo. And GF fries!
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More Reviews


Celiac
6 years ago
Safety
6 years ago
Symptomatic Celiac
7 years ago

Fair selection of GF options on menu. Had the Kale and quinoa power salad with grilled chicken. It was delicious and very large portion.

7 years ago

The staff was great, the restaurant itself was beautiful. The menu is easy to read and had lots of options for gf. Only paid $55 for an specialty drink, 2 full entrees and a dessert to share!

Safety
8 years ago

My son was so excited to have so many options. He decided on a cheeseburger on a Gluten Free roll, French fries and Godiva GF cheesecake.

Celiac
8 years ago

the menu features a GF icon next to items that can prepared GF.

Safety
Sauted mushroom and melted Swiss hamburger on a GF bun with mayo. And GF fries!

Reviews of this Chain


yesterday

They’re menu has gluten free dishes marked. I ordered a gluten free pasta dish and it arrived with gluten spaghetti noodles cooked in the same dish..

Safety
GF Menu Items
  • — Noodles, Pasta, Cheesecake, Dessert
Gluten Intolerant
3 days ago

Order their strawberry lemonade ( it’s extremely sweet if that’s your thing). I got the fish tacos * these are only GF if you remove the chipotle mayo. There are 4 tacos with the order and they are on the spicy side!! These were very good and served with perfectly cooked rice and some Smokey black beans! I finished up with their Godiva chocolate cheesecake and the lowlicious cheesecake. These were both so good and rich that I had to take them to go! So worth it. The server Kirsten was fabulous and knew how to accommodate GF even down to the sauces.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Bread/Buns, Fish Tacos, Pasta & more
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated fryer
Celiac
4 days ago

I ordered a Cesar salad with no croutons and told them I had a gluten “allergy”. It came out with small pieces of croutons hidden throughout the salad. My husband verified that they were definitely croutons. I sent it back and they brought another one that had croutons too, along with a random piece of mandarin orange and a couple chopped nuts. 😑 She was going to bring another one and I said no. Definitely A LOT of cross contamination.

Safety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — No dedicated fryer
Symptomatic Celiac
4 days ago

We had what we thought was a lovely dinner but we were glutened and got soooo sick. Do not recommend eating here. We are pretty sure it was the fries, even though our waiter assured us they would be in a separate fryer.

Safety
Taste
Variety
GF Menu Items
  • — Burgers, Pasta, Cheesecake
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
6 days ago

I had a really disappointing experience at Cheesecake Factory. When I informed my waitress about my celiac, she didn’t seem to know what it was, which is okay but gave me pause. After I explained and asked if she had any recommendations, she seemed very annoyed and just said they had “pages” of gluten-free options. That lack of awareness made me feel really unsafe, so I just had a cocktail and left. Definitely won’t be trying that again. If you have celiac or serious gluten sensitivities, I’d proceed with caution.

Safety
Taste
Variety
GF Menu Items
  • — Pasta
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — No dedicated fryer

More Info