The Cheesecake Factory

4 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

251 Geary Street
San Francisco, CA 94102

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Gluten free pasta is cooked in the same water as wheat pasta and they are unable (unwilling) to cook it separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Gf strawberry cheescake was the best that we‘ve ever. But slice was small and $11!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers outdoor seating
Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


Corn cakes are NOT GF made me very sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Gluten-Free Cakes at The Cheesecake Factory
Add a photo View all photos

More Reviews


Overall Rating

Review


Two cheesecake choices - the godiva chocolate or the lowlicious. I had the godiva and it was so good! I was envious of my boyfriend who had the whole menu to choose from but that soon disappeared once mine arrived! The portions are so big!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Do not eat here. They gave me a full gluten hamburger bun after I told them FOUR TIMES it had to be gluten free. Luckily the bathrooms at nearby Neiman Marcus are great.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


What is not to love! GF Godiva cheesecake! Large piece so couldn’t finish it all. Only thing to make better would be a fruit choice as it was limited

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Pleasantly surprised. Great GF cheese cake.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Menu states what can be made gf. When the food was brought to our table they specifically said gf Caesar and gf shrimp pasta. And the waitress caught my daughter taking some of my son’s french fries and said those are fried in same oil with things with flour so you may not have any to eat them. I know it’s a chain but we’ve never had any issues.

Updated 5 years ago read full review

Overall Rating

Review


We have never had a good experience at the Cheesecake Factory- it's highly over rated. Save your money & go else where. The food is just mediocre & they really don't care about food allergies. They need to educate their waitstaff of what gluten is.

Updated 6 years ago read full review

Overall Rating

Review


They don't have "GF" items - they have items that are on the menu that don't have gluten in them. They make no effort to be GF at all. Its just regular menu items that wouldn't come with gluten anyway.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Not a very large GF menu.

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


I went last night and they were very helpful and knowledgeable. I ordered the tamale cakes and told the server I was GF due to allergy, not lifestyle. She made note and said she would like the kitchen know. When my food came out, I questioned again if it was GF, the server was not sure and took it back to the kitchen to confirm. I appreciated that he didn’t just say yes, but made sure. I felt fine after eating there and the tamale cakes were fantastic!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Menu has "GF upon request" marked on the menu.

Staff said the kitchen is a huge open cross contamination field and unless it was marked she wasn't sure.

I asked about having the Carbonara with the GF pasta and to check that they didn't use flour in the sauce.

She left and confirmed with the kitchen that "there was a modification in the computer to make it GF.

There isn't much in options. For app or desserts. Definitely nothing if cross contamination is an issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Ate here for dinner last night and had a great experience! We let our server know of our allergies/food issues as we ordered and had no issues afterward! We even got dessert! They had a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Gluten Sensitive

Overall Rating

Review


They weren't very cautious and I only have an intolerance and it still made me sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Overall Rating

Review


I have noticed it has gone downhill when it comes to Being taken seriously when it says gluten-free. I have tried to eat here many times (when I used to work there) and I get sick every time whether it’s a salad, burger or pasta. I have said some thing to not only the kitchen managers but also my regular managers and nothing has changed. Don’t want my fellow celiac’s getting sick. Don’t get me wrong it’s a great restaurant and has great food and I loved working there just wish the kitchen took it seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers delivery
  • Offers online ordering
Is this your business? Claim the listing

Nearby Restaurants