The first thing I told my server about was that I had celiacs disease and before I could explain anything she explained her sister also had celiac and she knew I couldn’t eat gluten. I explained to her about cross contamination and she assured me I would be great. I got nachos and she said they couldn’t put a kind of cheese on it and that they could only melt cheese. I was fine with it. Right after I ate them I felt sick. Come to find out, the chips are mixed with flour tortillas and corn tortillas. Please be careful if eating her.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
Have eaten here multiple times safely. Separate fryer and staff is knowledgeable. Food quality is good, not great, but it’s to be expected from The Cheesecake Factory. One or two GF cheesecake options.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Staff was not understanding and would not check on ingredients. The wait to be seated was insane and the food took forever.
No
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
shocked at how many options there were. Also pleasantly surprised to learn that there are 2 fryers and fries and potatoes are cooked separately from the breaded items. 2 gluten free cheesecake options. My server cut my piece herself to avoid cross contamination. I haven't been here in more than 14 years and I am sure I will be back soon!
Been here many times and LOVED it. Have gluten free cheesecake and gluten free menu. Really good with other allergies as well, my sister has a nut allergy and they were very helpful. Great service as well
Yes
The manager said it would be 100% gluten free and me and my mom decided to share a pasta carbonara dish. It took forever to get there, and when a lady came with our meals, my aunt's plate of pizza was overlapping mine. I looked over it but, after I took five bites I discovered a piece of regular pasta in my gluten free pasta. I had a mini panic attack while my mom sorted it out. Manager didn't even come out to talk to us. I got a new dish of pasta, and we got our whole meal for free because of it. Felt sick the next morning. Never going to Cheesecake Factory ever again.
No
Fantastic menu with plenty of GF options for whatever you may be craving! The staff were super friendly and very accommodating. They made sure to check everything and reassure me when bringing everything out that it was GF. The food delicious and the Godiva cheesecake was AMAZING!!
Great GF menu with much more than just salads - hamburgers, French fries, pasta, appetizers and even a delicious GF cheesecake option. YUM!
fantastic gluten free menu, 4 pages long and all delicious! The tuna carpaccio is excellent. The godiva cheesecake is gluten free
Awesome GF menu! Buns for burgers, lots of pasta dishes, appetizers and a few flavors of GF cheesecake. Very good pasta.
Yes
I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.
— Not at all
— Some
— Good
Cheesecake is always safe for me.
— Very
— Most/All
— Excellent
Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.
There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference
— Not very
— Gluten-free items are marked on the main menu
— Some
Menu is marked but ask about cross contamination. Fries are not in dedicated fryer
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent