Chick-fil-A

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Chicken Fingers/Nuggets, Fries
50% of 2 votes say it's celiac friendly
121 State St
Orem, UT 84057

Top Reviews


Celiac

Overall Rating

Review


I eat here once a week. GF bun for the grilled club sandwich is my go to.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


After a third attempt since Covid-19 to try to let them get it right at this location, I give up. I have celiac disease and am sure to communicate my situation very clearly and order as simply as possible. All 3 were drive through experiences: 1st time received my grilled chicken on a regular bun; next time they forgot to put my sandwich in the bag but told me it was in the separate bag with my fries to avoid cross contamination when handing 2 bags to me, 2 days ago I tried again although 3 people confirmed the gluten free with glove change order through the drive through area. One even asked why a glove change was needed and we explained it was a gluten allergy. Checking the bag in the dark I saw it was bag separately with separate gluten free bun on top of the chicken & fixings container - when we got home the chicken was breaded! First two times we drove back and went back through the very long drive through to get it corrected. First visit I was definitely exposed to gluten, second visit they gave me the sandwich which they forgot and left under a heat lamp with hot lettuce and tomato. But tried to give me a regular bun which I had to explain to the worker the GF buns are bagged not loose. After my recent visit, I just gave the sandwich to my husband as I wasn’t about to go back. Very disappointed- I have ordered drive through at other locations with well trained-staff and good experiences. This location is close to me but not worth the frustration, time and eventually causing everyone else in my family to have cold food while they trying to get my correct order. I’m also worried about the lack training and being cross contaminated.

Celiac friendly?

No

Updated 2 years ago read full review

Overall Rating

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Takeout

Notes


Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.

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More Reviews


Overall Rating

Review


I LOVE CHICK FIL A. I have celiacs and am super sensitive to cross contamination, but ive never gotten sick from chick fil a. I literally come here once a week. Get the gluten free bun, grilled sandwich, and tell them to change their gloves. Their great with allergies.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


The food honestly isn’t my favorite, but they’re very good about keeping the gluten free food safe, have a separate fryer, and have a gluten free menu.

Celiac friendly?

Yes

Updated 4 years ago read full review

Not celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


Dedicated fryer for waffle fries! Their grilled chicken is delicious. They have gluten free buns.

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Overall Rating

Review


Safe, but poor service. Double check your order!

They almost always forget something.

Drive to San Clemente or Laguna Niguel for reliable service.

Safe food.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Disappointing experience. I eat at many different Chick-fil-a’s in several states. This was the most frustrating experience ever. I ordered inside “to-go” for myself and husband. Got in the car and realized the sauce was not what I ordered so went back and exchanged it. Headed north on the interstate and then began eating my fries first. Then asked my husband to give me the grilled nuggets. He pulls a box out of the bag—I knew the grilled nuggets come in a round container. I was given crispy gluten-loaded nuggets. I was stuck in the car for 8 hours and that was my supper. It’s a good reminder to alway check and see if you get what you ordered because when you’re 15 miles up the road, you don’t want to turn around.

Gluten Sensitive

Overall Rating

Review


I’ve eaten at this establishment several times. They even cleaned the milkshake machine so that I could have a shake. I haven’t had any problems eating the gluten free bun, grilled chicken, or waffle fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Haven’t eaten here, but just called and they don’t have a dedicated fryer in case any one else was wondering

Celiac

Overall Rating

Review


We went here at peak busy time. Both of the managers were incredibly helpful!! One of them (a man named MJ) made sure that the employees washed and changed their gloves. He also insured my food was put in a separate bag so there was no cross contamination. The other manager (I forgot his name unfortunately) came over to make sure my food was flagged correctly. Overall, it was a wonderful experience!! This is the first time I’ve ate at a restaurant and felt 100% safe about my food.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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