Chick-fil-A

7 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Chicken Fingers/Nuggets, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

121 State St
Orem, UT 84057

Most Recent Reviews


Celiac

Overall Rating

Review


I eat here once a week. GF bun for the grilled club sandwich is my go to.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


After a third attempt since Covid-19 to try to let them get it right at this location, I give up. I have celiac disease and am sure to communicate my situation very clearly and order as simply as possible. All 3 were drive through experiences: 1st time received my grilled chicken on a regular bun; next time they forgot to put my sandwich in the bag but told me it was in the separate bag with my fries to avoid cross contamination when handing 2 bags to me, 2 days ago I tried again although 3 people confirmed the gluten free with glove change order through the drive through area. One even asked why a glove change was needed and we explained it was a gluten allergy. Checking the bag in the dark I saw it was bag separately with separate gluten free bun on top of the chicken & fixings container - when we got home the chicken was breaded! First two times we drove back and went back through the very long drive through to get it corrected. First visit I was definitely exposed to gluten, second visit they gave me the sandwich which they forgot and left under a heat lamp with hot lettuce and tomato. But tried to give me a regular bun which I had to explain to the worker the GF buns are bagged not loose. After my recent visit, I just gave the sandwich to my husband as I wasn’t about to go back. Very disappointed- I have ordered drive through at other locations with well trained-staff and good experiences. This location is close to me but not worth the frustration, time and eventually causing everyone else in my family to have cold food while they trying to get my correct order. I’m also worried about the lack training and being cross contaminated.

Celiac friendly?

No

Updated 3 years ago read full review

Overall Rating

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Takeout

Notes


Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.

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More Reviews


Overall Rating

Review


I LOVE CHICK FIL A. I have celiacs and am super sensitive to cross contamination, but ive never gotten sick from chick fil a. I literally come here once a week. Get the gluten free bun, grilled sandwich, and tell them to change their gloves. Their great with allergies.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The food honestly isn’t my favorite, but they’re very good about keeping the gluten free food safe, have a separate fryer, and have a gluten free menu.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Dedicated fryer for waffle fries! Their grilled chicken is delicious. They have gluten free buns.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The multi grain GF bun is a 9 in the gluten free world. I got the grilled chicken club and waffle fries. Both taste really good and so far so good on contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I have eaten here many times. I have found Chick-fil-A to be a very good gluten-free venue, however, If you have Celiac disease you must tell the cashier that the order is an allergy. Most places will automatically assume that GF is a diet preference and not use safe handling. They are trained in allergy handling and this is what they look for when working.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast
  • Good for brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Gluten Intolerant

Overall Rating

Review


This Chick-fil-A is one of my favorite fast food restaurants in the area since it has a gluten-free menu.

This establishment offer grilled nuggets, grilled filets, gluten-free buns, lettuce wraps, french fries (made in their own fryer), fruit, kale salad, and other larger salads which you have the option of putting grilled nuggets on and customizing to your liking.

The cashier will communicate to the kitchen if you tell them you have a gluten allergy by having the kitchen team member change their gloves.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Dog friendly
  • Good for brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


As a celiac I would definitely not recommend this location! I also have DH and got an awful rash after eating here. I would give it a zero safety rating if that was an option. Should have known it wasn’t safe when I was handed my food and asked if it was gluten free and he didn’t know. Most likely haven’t trained the staff about cross contamination. I assumed better from chick fil a. Your meal and service was definitely not my pleasure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


The staff warned against ordering even the grilled chicken and waffle fries because of cross-contamination. They offered me potato chips - LOL! 🤷🏼‍♀

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

More Info