Great selections on Chili's gluten free menu, however, the roswell location is a freak show when it comes to knowing what gluten free is. It wasn't the first time I received a plate covered in gluten after specifically saying, "gluten free... no bread", etc, and seeing as I hear of this happening to a number of my gfree friends often, it won't be the last. DO NOT EAT HERE if you have Celiac. Restaurant employees, one favor you can do for the allergen community would be to educate yourself on each allergen you have a specific menu for. It is the server's responsibility to take special interest in making sure the plate comes off the kitchen line without any bread. Chili's always fixes the issue, the initial wait time is already ridiculous... now watch the rest of your family eat their food while you wait for a new plate to come out.
No
They are trained on Gluten allergies
I'm a newly diagnosed celiac, and this was my first time eating out. I selected Chili's because it has a gluten free menu available online. I was pleasantly surprised at how much they offered. They also clearly indicated which items were cooked on surfaces where food could come into contact with gluten, and they even included which salad dressings were gluten free. We sat at the bar. When I asked the bar tender if their margaritas were gluten free, he knew what I was talking about. He didn't know for sure but thought the sweet and sour mix might have gluten. He was very patient as I figured out my order, and made a note for the cook to be careful. I felt safe eating the ribs, but it's so early in my diagnosis, I'm not sure if I would have symptoms if cross contaminated. The only reason I gave it a 4 is because they don't provide information on their drinks.
Update January 2022: I ordered take out steak with mashed potatoes and broccoli. No symptoms! And I have become extremely sensitive to gluten and know when I've been glutened. Also, heard back from corporate, and their presidente margaritas are gluten free! I'll be checking those out soon and will update if my experience says otherwise.
Update September 2022: I have eaten here at least 7-8 times now and have had a positive experience every time, including several times with takeout. I generally get the ribs or steak with mashed potatoes and broccoli or a salad. Still never been glutened.
— Somewhat
— Separate gluten-free menu
— Some
— Good
So I have Lupus and I’ve developed a new problem… Gluten! I didn’t have time to cook yesterday so we tried Chili’s. I looked up the GF menu. Easy and printable! I ordered the Guiltless Margarita Chicken with a side salad, Citrus Balsamic Vinaigrette. So good! I did eat some chips (I couldn’t help myself) which probably explains why my skin is all itchy today. I give Chili’s a 👍🏻
— Separate gluten-free menu
— Most/All
— Good
A lot of options for a "friendly" experience. Digital device on table has GF menu.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Was a very nice meal, waitress was knowledgeable- had the fajitas with out tortillas
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
The allergen information can be found on the tablets. My celiac partner and I had no issue eating here after we informed the serves of our allergies. Food was not bad.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average