Zero indicators for what does and what does not have gluten. And they were out of corn tortia’s Plus the salad was wilted and soggy
at the to go window: when you ask if they can accommodate gluten free for celiac and they respond I don't know, look at the menu... are they annotated? no, but the ingredients should be listed.... Also walked to the actual restaurant, they couldn't find the GF menu, and so much was blocked out on a filthy greasy cover we just walked away... 0 confidence in this place
This is a full service restaurant behind security inside the terminal. The manager offered me a written list of items that could be modified to be gluten free, but they did not have GF bread products or a GF fryer. I had a bunless burger with a side of broccoli and did not get sick.
the nutrition information is available on the Ziosk at the table. Ask the waiter to help look it up. It is clearly marked which items risk cross contamination, vs which items are GF, DF, nuts, etc. I am not allergic, so cross contamination is not a big risk for me. I am GF DF due to Hashimotos.
The waiter wasnt too sure about allergies but they did have an allergen menu which lists gluten wheat AND whether it is likely to suffer from cross contamination. Like the above reviewer I ordered the Ancho Grilled Salmon to be safe as possible and explained to the server. Within the hour I had pretty severe abdominal cramping which for me indicates a coeliac trigger. Pretty uncomfortable flight after. Avoid would be my advice
I have eaten at the Paris location several times over the passed 4 years. I did have a problem one time. However, I now go there for the ribs and I have not had problems with that. The last time I decided to ask about the salads and they could not tell me if the salad dressings were GF.
Let’s be real. The options are limited but they are incredibly thorough in their display. You can either look up their allergen listings online or pull it up on the tablet on the table. It details allergen contents down to cross contamination and clearly states that the fryer is shared with gluten instead of trying to sidestep that detail. I haven't decided how I feel about the actual safety of the food though because of the mystery sauce that comes with the smoked wings and some unpleasant feelings from the chicken and shrimp in the fajitas. I'll keep trying because it's the only place my team wants to eat that has options. I'll update this accordingly.
For the location inside the airport, just upstairs from security line. Very accommodating for gluten and dairy allergies, just ask for a manager to take the order to be safe. We have eaten here twice and had a great experience both times. Each time we asked for a manager to take our order and the manager was very knowledgable about cc. There isn’t dedicated kitchen space but the manager took every precaution and cooked my son’s food separately on aluminum foil. We ordered grilled chicken without marinade, broccoli and corn without butter since my son also has a dairy allergy.
the server was wonderful and knowledgeable on celiac.
The staff was knowledgeable about their gluten free options. Considerate and listen to my questions on how gluten free meal is prepared. They provide a list of all food with their allergen that it contains on the table top kiosk. It also has a column for items which have the possibility for cross contamination. I tested my entire meal with my NIMA tester and all results were gluten free. (Skillet chicken fajitas with rice and beans).
I thought I’d make things easy for GF prep and order the fajitas to-go. I requested corn tortillas, & my receipt shows corn tortillas, but I got home & opened up the FLOUR tortillas they gave me. That was big disappointment. I proceeded to eat the fajita meat, but I could only manage a few bites because it was so chewy & had such an “off” flavor & the onions were undercooked. The meat texture was odd, & it didn’t look like meat. I haven’t eaten at a Chili’s in probably 20 years, & now I know why. I needed something quick & hoped I’d have a local takeout option for future meals. Big fail. I will not be back.
I order the margarita grilled chicken with no tortilla strips, rice and black beans. Make sure you’re very clear about your allergy and check your food though. They’ve accidentally given me tortilla strips twice but they were apologetic and made me a new one. It’s really good!
Went to this Chilis in Lubbock, and asked for all natural corn tortillas with salsa. The waiter informed me that they wouldn't be safe, although advertised as gluten free on the dietary information menu. Restaurant was also not very clean, with sticky menus and floors. Not very pleased, and ended up eating nothing so I wouldn't get sick. Wish they wouldn't advertise as GF when it actually isn't! One star.
Just a heads up.. the updated online gf menu and the electronic gf menu at the table aren't accurate. Be sure and have the waiter check with kitchen manager. Both menus said chips and fries are gf but luckily our waiter knew better and confirmed with kitchen manager that they are not gf.. likely because of how they are cooked. Our waiter would get 5 stars but Chilis carelessness with menu gets a 1...
Food is fantastic. Though was recommended the nachos as being a gluten free appetizer and they turned out to be made with a wheat/corn mix and I was sick for two days.
ABSOLUTELY NOT CELIAC FRIENDLY! I wouldn't eat here again. Allergen lists inconsistent, cross-contamination highly likely. No assurances of precautions. Little evidence that they're actually committed to providing safely gluten-free dining.
Mediterranean Chicken salad very tasty, ordered without dressing due to also have Type II Diabetes. No gluten free menu, have to go through table kiosk and go through nutritional info, very time consuming. Wait staff tried to help but we're quite clueless on gluten free.
Chili's has nutrition info on the ziosk unit at each table. Every menu item is listed and indicates which common allergen it contains. It also indicates items with "cross-contact". Going off this information, I ordered the honey chipotle steak and shrimp. it came with asparagus and smashed potatoes. It was delicious and I had zero reaction after. highly recommend!
This place may or may not be okay for people who are just avoiding gluten. But when you need to avoid gluten, dairy, eggs, and soy protein, it becomes very important to have someone who can tell you what ingredients are actually in the foods, and suggest items and substitutions that might work. This place is absolutely not safe for those with food allergies. The manager said they don't have ingredient lists for all their foods, and that she doesn't know anything about it except how to use the computerized kiosk.
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