Permanently Closed
Chili's
$ • Restaurant
Most Recent Reviews
Asked for Gluten free options, waitress said only salad, couldn’t guarantee anything else
Ok, so I read the reviews and decided to try it out anyway. As stated , the only copy of the GF menu was lost. I asked to see the manager who was as very helpful. She could not guarantee that any chicken or meat would not be cross contaminated and suggested the salads. Not wanting a soggy salad I requested the dressing on the side. I had the Caribbean salad without chicken or shrimp. The manager added extra oranges and cranberries. I did not get sick.
If you get the right server they will take care of you!
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More Reviews
Zero indicators for what does and what does not have gluten. And they were out of corn tortia’s
Plus the salad was wilted and soggy
at the to go window: when you ask if they can accommodate gluten free for celiac and they respond I don't know, look at the menu... are they annotated? no, but the ingredients should be listed.... Also walked to the actual restaurant, they couldn't find the GF menu, and so much was blocked out on a filthy greasy cover we just walked away... 0 confidence in this place
This is a full service restaurant behind security inside the terminal. The manager offered me a written list of items that could be modified to be gluten free, but they did not have GF bread products or a GF fryer. I had a bunless burger with a side of broccoli and did not get sick.
Reviews of this Chain
Do not recommend at all. It is the first restaurant we have been seated at that we have left without ordering. The gluten free items are almost all prepared where gluten items are. They seemed to be bothered asking about gluten free. They also didn’t care if we didn’t eat because we was needing gluten free. Sharing a pic of the menu for you to see how much is with gluten items. Almost laughed when I asked if they had a dedicated fryer or space to prepare gluten free. Will not be back to this restaurant
Check their allergen menu before I went. Brought my own burger bun. Ordered the cheeseburger, cheese fries, and also had the loaded potato soup. No issues.
Have eaten here several times without issues. Staff seems knowledgeable and they have a fair amount of GF options. Always a great tasting meal and good service.
Chili’s does not list that they are a gluten free location, but they clearly mark all of their gluten friendly options on their website. They leave possibility of cross-contamination. I got the potato soup, steak, mashed potatoes, and broccoli. I am pretty sensitive to cross contamination, but had no issue. Their chips and anything in a fryer are not safe, so be aware of that. It was good food, though, and I felt like I had options. Update: My boyfriend and I have gone back and had no issues.
This chilis was terrible, the server had no idea about a gluten allergy or if they had a gluten free menu she had to have another server come over to show where the allergen menu was.
Said she worked there for years and had no idea they had an allergen menu. Ordered the fajitas with corn tortillas they brought me flour tortillas I had to tell them and they brought the right one. Did not feel safe at all
