Chili's

I was diagnosed with celiac 10 years ago. I have never eaten at a Chili’s restaurant before, this was to be the first time. Appeared to be a safe choice based on the reviews in “Find me GF”. My wife and I walked in and were greeted by the hostess. As the hostess was grabbing the menus to seat us, I asked for a gluten-free menu. Her response was, “A what?”. I repeated my request for a gluten-free menu, she said “I don’t know anything about that, you’ll have to ask somebody else”. She sat us in a booth and said our server it would be right with us. Looking over the menu I saw nothing on it that indicated whether anything was gluten-free or not. My wife is also looking over the menu with the same puzzled look on her face that I had. I grab my phone and went to the Chilies website to review their GF menu. There they listed gluten-free options like baby back ribs without any sides, a hamburger without a bun... They also mentioned that the kitchen was not gluten-free, the grill and the fryers were shared with items that were not gluten-free. This was not a safe restaurant for somebody with celiac disease. So after my wife and I were sitting there for five minutes with no sign of a server, I decided to bail and we left the restaurant.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

the server was very accommodating! I have celiac disease, and she helped me go through the menu and told me which had gluten and which did not!

I am so happy with this restaurant. I have Celiac Disease and they are very accommodating. I went here for Veterans Day and the staff was wonderful. They made my free meal Gluten free for me and even double checked on how I was doing. I go here when I need a great meal.

Celiac friendly?

Yes

Celiac friendly?

Yes

Well done! Waiter referenced gfree menu and then double checked with the manager to ensure all my choices were celiac-friendly.

Celiac friendly?

Yes

Many gluten free options available, all of which are very good. Staff seems knowledgeable and careful about cross-contamination.

They have a great GF menu! I've eaten here about six times from this menu and have never once felt ill after. The southwestern chicken soup is the BEST gf soup I've had. In fact I go there and purchase bowls of it to keep at home! I'm not a burger person but their burgers are delicious! This is probably f my #1 choice to eat at for GF friendly restaurants!

Awful, wouldn't go again. No gluten free menu. The server showed me a digital allergen menu but very limited and didn't tell me which sides where gluten free. I had chips and salsa, which was fine.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

0/5 Can’t recommend. I ordered a dish minus a gluten containing ingredient after explaining I need to be gluten free. It came out with the ingredient. So, I told the server I can’t eat it and it would need to be remade. They took it back to the kitchen and brought it back out a few minutes later. There was still some of the ingredient hidden underneath the food. I ended up eating a store bought salad at my hotel.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They have a gluten-free menu on their website. The food was great!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

When I asked for their GF menu it’s was mainly just sides and salad. I understand it’s a chain. But you can offer more then just a salad.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— None

I asked for a gluten-free menu when we went to the Simpsonville location and was told they didn’t have one. I would not go there if you are gluten intolerant.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None