Chili's

I was diagnosed with celiac 10 years ago. I have never eaten at a Chili’s restaurant before, this was to be the first time. Appeared to be a safe choice based on the reviews in “Find me GF”. My wife and I walked in and were greeted by the hostess. As the hostess was grabbing the menus to seat us, I asked for a gluten-free menu. Her response was, “A what?”. I repeated my request for a gluten-free menu, she said “I don’t know anything about that, you’ll have to ask somebody else”. She sat in a booth and said our server it would be right with this. Looking over the menu I saw nothing on it that indicated weather anything was gluten-free or not. My wife is also looking over the menu with the same puzzled look on her face that I had. I grab my phone and went to the chilies website to review their GF menu. There they listed gluten-free options like baby back ribs without any sides, a hamburger without a bun... They also mentioned that the kitchen was not gluten-free, the grill and the fryers were shared items that were not gluten-free. This was not a safe restaurant for somebody with celiac disease. So after my wife and I were sitting there for five minutes with no sign of a server, I decided decided to bail and we left the restaurant.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

the server was very accommodating! I have celiac disease, and she helped me go through the menu and told me which had gluten and which did not!

I am so happy with this restaurant. I have Celiac Disease and they are very accommodating. I went here for Veterans Day and the staff was wonderful. They made my free meal Gluten free for me and even double checked on how I was doing. I go here when I need a great meal.

Celiac friendly?

Yes

Well done! Waiter referenced gfree menu and then double checked with the manager to ensure all my choices were celiac-friendly.

Celiac friendly?

Yes

Many gluten free options available, all of which are very good. Staff seems knowledgeable and careful about cross-contamination.

They have a great GF menu! I've eaten here about six times from this menu and have never once felt ill after. The southwestern chicken soup is the BEST gf soup I've had. In fact I go there and purchase bowls of it to keep at home! I'm not a burger person but their burgers are delicious! This is probably f my #1 choice to eat at for GF friendly restaurants!

The waitress was very knowledgeable. She made that the cook knew I was gulten free. It was my birthday. I didn't even ask for dessert because I figure they didn't have anything. She gave me a scoop of icecream which was a very nice surprise.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

NO CELIAC SAFE

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for kids
• Offers delivery
• Offers online ordering
• Offers outdoor seating

The server had no knowledge of a gluten free menu. She also was unfamiliar with the menu in general, coming back to ask us about sides that were listed on the menu as part of the meal. I am not sensitive to cross contamination, but if you are, you might call ahead to make sure someone is available who is knowledgeable.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluyen Free menu is in the kiosk at the table. It states to speak with the Manager before placing your order. I told the I have celiac so I can't have any gluten. She asked what I was going to order to inform the kitchen my meal would be coming through the system soon so they could handle it properly. My food came on a completely separate style plate then the rest of my party.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

We got take out twice. Both times the server confirmed that they did their best to prevent cross contamination. My son has celiac and did not get sick.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good